Top 854 Telephone representative Jobs in Dallas, Tx

Customer Intake Representative I
Home Care Delivered Inc —Addison, TX
- $25 an hour
- Full-time
- Bilingual
- Medical office experience
- Microsoft Office
- Paid training
- Health savings account
6d
Customer Service - 1st Shift
Ace Hardware —Dallas, TX
- $19.50 - $24.40 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- High school diploma or GED
- Store discount
- Paid holidays
Contact Center Representative
Systems Integration, Inc. —Dallas, TX
- Seasonal
- Remote
- Background check
- Computer literacy
- High school diploma or GED
- Paid training
Quick Apply
Customer Service Representative
NATIONAL PARTNERS IN HEALTHCARE —Richardson, TX
- $17.25 - $24.00 an hour
- Full-time
- Spanish
- Basic math
- English
- Paid time off
- Opportunities for advancement
Quick Apply
8d
Call Center Agent
C-Payment Services —Richardson, TX
- $20 - $35 an hour
- Urgently hiring
- In person
- Computer literacy
- Computer skills
- Entry level
- Paid time off
Customer Service in Centralized Baggage Services Representative at DFW Airport - $18.50/hr (FULL TIME)
Hallmark Aviation Services —Dallas-Fort Worth, TX
- $18.50 an hour
- Overtime
- Background check
- Microsoft Excel
- Customer service
Customer Service Representatives - IN OFFICE
Loss Prevention Services MS LP —Plano, TX
- 8 hour shift
- English
- Administrative experience
- In-person
- Paid holidays
- Health insurance
Quick Apply
Customer Service Representative
FASTSIGNS #17401 —Dallas, TX
- $18.50 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Ability to sit for extended periods
- Paid holidays
- Paid time off
Quick Apply
Pharmacy Tech Support / Call Center Rep (Remote Work from Home)
IQVIA —Dallas, TX
- $18 an hour
- Full-time
- Remote
- Spanish
- English
- High school diploma or GED
- Work from home
12d
Collection Representative
Stellantis Financial Services US —Dallas, TX
- $19 - $24 an hour
- Overtime
- Hybrid work
- Mid-level
- Travel
- US work authorization
- Paid holidays
- Disability insurance
Quick Apply
Patient Service Representative
Methodist Health System —Richardson, TX
- Full-time
- High school diploma or GED
- Clinic
- Ability to lift 50 pounds
- Wellness program
- Health insurance
PATIENT REPRESENTATIVE
Methodist Health System —Garland, TX
- Full-time
- High school diploma or GED
- Clinic
- Ability to lift 50 pounds
- Wellness program
- Health insurance
4d
CUSTOMER SERVICE REP - BILLING (FULL TIME)
City of Richardson, TX —Richardson, TX
- $43,680.00 - $59,075.90 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Basic math
Member Solutions Specialist I (Call Center)
Neighborhood Credit Union —Dallas, TX
- $23 - $24 an hour
- Full-time
- Research
- High school diploma or GED
- Computer skills
Quick Apply
Access Services Rep 1- PRN
Baylor Scott & White Health —Dallas, TX
- PRN
- Hospital
- Computer literacy
- High school diploma or GED
- Health insurance
- Tuition reimbursement
Guest Services Representative Courtyard Dallas Texas
Hotel Equities —Dallas, TX
- $18 - $24 an hour
- Weekends as needed
- Inventory control
- Sales
- Computer literacy
- Paid holidays
- Health insurance
Quick Apply
Access Services Rep 1 - PRN
Baylor Scott & White Health —Irving, TX
- PRN
- Hospital
- Computer literacy
- High school diploma or GED
- Health insurance
- Tuition reimbursement
Access Services Rep 2- ED
Baylor Scott & White Health —Irving, TX
- Hospital
- Computer literacy
- Mid-level
- Health insurance
- Tuition reimbursement
Customer Service Representative
Kuehne+Nagel —Dallas, TX
- $23 an hour
- Overtime
- Microsoft Word
- Mid-level
- Windows
- Health insurance
- Dental insurance
Operations Support Specialist Mailroom Inbound
Administep LLC —Plano, TX
- Full-time
- Word processing
- HIPAA
- English
Quick Apply

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Customer Intake Representative I

Home Care Delivered Inc -
Addison, TX

Apply Now

Job Details

Full-time
$25 an hour
6 days ago

Benefits

Paid training
Health savings account
Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Life insurance

Qualifications

Computer operation
Phone communication
Medical office experience
Microsoft Office
High school diploma or GED
Typing

Full Job Description

Home Care Delivered (HCD) is a rapidly growing specialty medical supply distributor that partners with physicians, home healthcare providers, and other healthcare practitioners by providing medical products to their patients, delivered directly to their homes anywhere across the U.S. HCD has contracts with hundreds of insurance companies including Medicare, state Medicaid plans and commercial insurance plans throughout the U.S. HCD offers a wide array of name-brand products across multiple chronic care categories, including Incontinence, Diabetes, Ostomy, Urological, Wound Care, Equipment and Oral Nutritional Supplements. These products are instrumental in assisting people to return home from a hospital stay or remain in the home setting. HCD has offices across the US and distribution that enables next-day delivery for 96% of the US population. Founded in 1996, HCD has a successful operating history and today employs over 350 teammates. HCD is guided by the company's purpose statement: To help people live with confidence and dignity. With a 98% customer satisfaction rating, HCD is elevating the industry standard.

Due to the success of our organization, we are hiring!

The Intake Representative is responsible for managing and following up on all new customer orders. This role involves creating, faxing, mailing, and tracking the necessary medical and/or insurance documentation from physicians' offices, insurance companies, and patients. The representative coordinates every detail of the initial shipment of medical supplies to new customers, ensuring compliance with all regulatory and company policies. Effective communication with healthcare professionals is key, with the ultimate goal of building strong relationships with decision-makers that result in consistent patient referrals.

ESSENTIAL DUTIES:

Accurately performs each step in the process from order to ship. This includes initial engagement and customer intake, data entry to build the order, insurance verification, prior authorization as needed, gathering, and verifying proper documentation and completing the shipping process.
Consistently ensures compliance with established regulatory requirements and department and Company standards and procedures.
Effectively communicates with healthcare professionals and customers to provide updates on patient order status with the overall objective of building professional relationships with key decision makers that yield regular referring contacts with a continual stream of patient referrals.
In accordance with department policy, thoroughly notes patient accounts when action is required/taken and/or upon each completed or attempted contact with the patient.
Expedites service in situations requiring urgent attention as determined by management.
Provides patients with a comprehensive explanation of required documents and explains how to complete required documents, as necessary.
Identifies opportunities for improvement and contributes to solutions to enhance workflow efficiency and enhance the customer’s experience.
Maintains appropriate level of communication and confidentiality.
Performs all other duties as assigned, which may vary at any time with or without notice.

REQUIREMENTS:

High School Diploma or GED
Call Center experience is required, preferably in a customer service role
Medical experience is helpful. Medical office, CNA, etc.
MS Office knowledge
Preference given to bilingual candidates

PHYSICAL REQUIREMENTS:

Sitting: Ability to sit for extended periods, typically 6-8 hours a day, while working at a computer station.
Manual Dexterity: Proficiency in using a keyboard, mouse, and other computer peripherals for data entry and communication purposes.
Visual Acuity: Ability to view a computer screen for prolonged periods, with good visual acuity to read small print and accurately enter data.
Hearing: Adequate hearing ability, with or without correction, to understand and respond to customer inquiries via telephone or other audio equipment.
Repetitive Movements: Regular use of the hands, wrists, and fingers to perform repetitive tasks such as typing and using a mouse.

COMPENSATION:

This is a full-time, non-exempt position with a competitive hourly rate. $25 an hour.

BENEFITS:

Medical/Dental/Vision Insurance
Health Savings Account
Life Insurance
401K Plan
Paid Holidays
Competitive PTO schedule that includes vacation, sick, and personal days
Paid training
Casual dress code

Due to the high volume of applications we receive, we are unable to respond individually to each applicant. Rest assured, if your qualifications align with our needs, we will reach out to you directly to discuss the next steps. We request that you refrain from making phone calls to inquire about the status of your application. Thank you for your understanding and interest in joining our team.

Apply Now

Refine Your Search

telephone representative jobs in dallas, tx

Customer Intake Representative I

Customer Service - 1st Shift

Contact Center Representative

Customer Service Representative

Call Center Agent

Customer Service in Centralized Baggage Services Representative at DFW Airport - $18.50/hr (FULL TIME)

Customer Service Representatives - IN OFFICE

Customer Service Representative

Pharmacy Tech Support / Call Center Rep (Remote Work from Home)

Collection Representative

Patient Service Representative

PATIENT REPRESENTATIVE

CUSTOMER SERVICE REP - BILLING (FULL TIME)

Member Solutions Specialist I (Call Center)

Access Services Rep 1- PRN

Guest Services Representative Courtyard Dallas Texas

Access Services Rep 1 - PRN

Access Services Rep 2- ED

Customer Service Representative

Operations Support Specialist Mailroom Inbound

I want to receive the latest job alert for telephone representative in dallas, tx

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