Top 931 Ticket manager Jobs in Dallas, Tx

Network Engineer Manager
Logix Fiber Networks —Dallas, TX
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Computer Science
- Health insurance
- Dental insurance
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Client Information Security Director - Hybrid
NTT DATA Services, LLC —Plano, TX
- $143,175 - $238,625 a year
- Hybrid work
- 11+ years
- Office
- Bachelor's degree
- Health savings account
- AD&D insurance
5d
SPORTS MINDED* Sales Consultant- Entry Level Manager
VI-A Construction —Irving, TX
- $100,000 - $200,000 a year
- Full-time
- Hybrid work
- No experience needed
- In-person
- Leadership
- Opportunities for advancement
Quick Apply
Sales Account Manager
Confidential —Dallas-Fort Worth, TX
- $150,000 - $200,000 a year
- Full-time
- Background check
- Construction site
- Mid-level
- Employee assistance program
- Opportunities for advancement
Quick Apply
2d
SPORTS MINDED* Sales Consultant- Entry Level Manager
VI-A Construction —Plano, TX
- $100,000 - $200,000 a year
- Full-time
- Hybrid work
- No experience needed
- In-person
- Leadership
- Opportunities for advancement
Quick Apply
Client Service Supervisor
Liberty Software —Dallas, TX
- 5 years
- Office
- Bachelor's degree
- Health savings account
- Paid holidays
Quick Apply
Project Manager
Leoforce —Addison, TX
- $110,000 - $125,000 a year
- Mid-level
- Office
- Residential
Quick Apply
12d
General Manager
Courtyard Dallas Downtown —Dallas, TX
- Full-time
- Ability to walk for extended periods
- Hotel
- Driver's License
- Wellness program
- Commuter assistance
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10d
2nd Line Support Technician
Techary —Dallas, TX
- Remote
- Mid-level
- Windows
- Communication skills
- Health insurance
- Paid time off
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Regional Manager-Affordable
RPM Living —Dallas, TX
- Full-time
- Hybrid work
- Background check
- Writing skills
- Data analysis skills
- Paid holidays
- Health insurance
7d
Customer Success Manager
ACI Learning —Dallas, TX
- $70,000 - $80,000 a year
- Full-time
- Remote
- Bachelor's degree
- Experience equivalent to degree accepted
- Senior level
- Paid parental leave
- Paid holidays
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4d
Regional Manager
Westlake Services, LLC —Dallas, TX
- $72,000 - $180,000 a year
- Remote
- Microsoft Excel
- Dealership
- Mid-level
- Paid holidays
- Disability insurance
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Area Manager
Flix SE —Dallas, TX
- $80,000 - $95,000 a year
- Remote
- Mid-level
- Contracts
- Training & development
- Paid parental leave
- Health insurance
6d
Community Manager
RPM Living —Dallas, TX
- Weekends as needed
- Background check
- Mid-level
- Office
- Paid holidays
- Health insurance
Assistant Community Manager
RPM Living —Dallas, TX
- Weekends as needed
- Background check
- Office
- Ability to climb stairs
- Paid holidays
- Health insurance
13d
Delivery Partner (Dallas, TX)
Magnit —Dallas, TX
- $55,000 - $75,000 a year
- Hybrid work
- Mid-level
- 3 years
- Bachelor's degree
- Health insurance
- Dental insurance
Manager of People Operations
Karbon —Dallas, TX
- $120,000 - $130,000 a year
- Remote
- 5 years
- System design
- Supervising experience
- Paid parental leave
- Disability insurance
Quick Apply
14d
Senior Product Manager - Client Data Visualization
Rithum —Dallas, TX
- $130,000 - $195,000 a year
- Remote
- 3 years
- Presentation skills
- Bachelor's degree
- Health savings account
- Paid holidays
Compliance Manager - Dallas TX
Atlantic Housing —Dallas, TX
- Full-time
- Management
- Mid-level
- 3 years
- 401(k)
- Opportunities for advancement
Quick Apply
Residential Manager
Centre For Neuro Skills —Irving, TX
- Full-time
- Management
- Mid-level
- Residential
- Paid holidays
- Health insurance
17h

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ticket manager jobs near dallas, tx

Network Engineer Manager

Logix Fiber Networks -
Dallas, TX

Quick Apply

Job Details

Full-time

Benefits

Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

DWDM
Staff supervision
Passenger vehicle
Ansible
Fiber optic network
Order processing tools
Managing IT teams
Inventory management software
Optics
Cisco routers/switches implementation
Driver's License
Bachelor's degree
Network switching
Data interpretation
Leading team collaboration initiatives
Telecommunication
TCP/IP
SONET

Full Job Description

The Manager, Network Engineering is a leader in the Engineering department and is responsible for overseeing the day-to-day engineering operations, tactical design, and capacity management of the company’s carrier-grade fiber optic and transport network infrastructure. Operating under the strategic direction of the Engineering Director, this role requires a mature, highly autonomous leader with deep optical engineering expertise who can manage the execution of infrastructure initiatives with limited day-to-day supervision. Serving as a critical operational link between hands-on engineering and leadership, this role manages the implementation of capital expenditure (CapEx) projects, serves as a high-tier operational escalation point, and prepares data-driven network performance and capacity reports for senior leadership.

Responsibilities include technical management, technical understanding, analyzing information, informing others, staffing, problem solving, developing budgets, coordination, strategic planning and quality management.

Competencies:

Explain and interpret company policy and values; connect Logix values to everyday work
Hire, motivate team; coaching and employee development; focus on helping others to be productive
Plan, allocate resources, follow budgets
Make recommendations that align with strategy
Ensure team is engaged and doing fulfilling work
Lead team in primary functional activities that support Logix’s value chain
Improve customer's perception of the team
Explain concepts to teammates and listen to respond
Predict risks and escalate before they occur
Partner with other leaders in Logix and encourage team collaboration

Supervisory Responsibilities:

Responsible for departmental and individual performance reviews
Responsible for recruiting, hiring and evaluating employees

Logix Culture:

Each team member has a responsibility to support and operate in alignment with our culture and company values. The behaviors and actions for each value may be different depending on the team member’s role and are critical to both the success of team members and the company.

Key Responsibilities:

Responsible for the creation and management of all projects within Network Engineering.
Oversee and determine timeframes for major Engineering projects including system updates, HW/SW upgrades, grooms/migrations, etc.
Manages network capacity reports on a weekly basis.
Manages the evaluation and testing of new technologies to provide recommendations to upper management.
Coordinates with engineering staff for daily work assignments, reports and analytics as it relates to the Network Engineering daily workload.
Provides departmental reports to upper management as needed.
Develops budgets and cost benefit analysis for network based projects.
Assists in current and future optical network designs.
Organizes and communicates departmental objectives to the group in an effective manner.
Provides oversight and input on the process workflows for Network Engineering ticket activities and implementation of new technologies.
Maintains network wide strategies by managing staff and researching and implementing strategic technological solutions.
Manages all Lab testing projects as well as the production of all supporting documentation.
Ensures the proper creation, review and implementation of change management procedures are followed and distributed as needed by Network Engineering.
Performs other duties requested by the Director of Engineering or as business needs dictate.
First line escalation for the Network Engineering on-call person.

Required Skills/Abilities:

Coherent Optics & High-Speed Transport: Experience deploying 400G, 800G, and 1.2T coherent optical technologies across long-haul and metro networks.
Advanced knowledge of Colorless, Directionless, Contentionless (CDC) ROADM architectures and flex-grid spectrum management.
Advanced knowledge of SONET and DWDM based fiber optic networks, including capabilities and functionality of the Ciena OME6500, Ciena 5430 Reconfigurable Switching System, and CISCO 15454 platforms.
Operating knowledge of inventory management and order processing applications.
Proficient with Microsoft Office applications such as Outlook, Word, Excel, PowerPoint and Visio.
Good interpersonal skills.
Demonstrate creative and organizational skills in order to work through projects producing accurate and effective end results.
Ability to collect data, establish facts, define problem(s), and evaluate seriousness of problem(s).
Maintains positive attitude towards customers, co-workers and management.
Maintains honesty and integrity in all circumstances.
Effective time management.
Professional and effective oral and written communication skills.
Must be able to manage remote staff.
Display an advanced knowledge in the management of engineering and technical staff.
Will be required to travel to other markets for special projects or training.
Ability to operate a motor vehicle. Must have valid motor vehicle operator’s license and a responsible driving record.

Education and Experience:

Education: A bachelor's degree in Computer Science, Information Technology, Engineering, or a related field is often required. Extensive experience may be accepted in lieu of a degree.
Experience: Typically, 5+ years of experience in network operations, with at least 2 years in a leadership or supervisory role.
Professional or Expert level certifications (e.g., CCNP, JNCIP) are a major plus but not required if equivalent experience exists.

Physical Requirements:

While performing the duties of this job, the employee is regularly required to communicate by typing, reading, talking, and listening effectively. The employee will be required to work for extended periods of time at a desk on a computer and must be able to maneuver through office spaces as needed. Accommodation will be provided as necessary to ensure all employees can fulfill their job responsibilities effectively.

Job Type: Full-time

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Life insurance
Paid time off
Vision insurance

Education:

Bachelor's (Preferred)

Experience:

Telecommunication: 5 years (Required)

Work Location: Hybrid remote in Dallas, TX

Quick Apply

Refine Your Search

ticket manager jobs in dallas, tx

Network Engineer Manager

Client Information Security Director - Hybrid

SPORTS MINDED* Sales Consultant- Entry Level Manager

Sales Account Manager

SPORTS MINDED* Sales Consultant- Entry Level Manager

Client Service Supervisor

Project Manager

General Manager

2nd Line Support Technician

Regional Manager-Affordable

Customer Success Manager

Regional Manager

Area Manager

Community Manager

Assistant Community Manager

Delivery Partner (Dallas, TX)

Manager of People Operations

Senior Product Manager - Client Data Visualization

Compliance Manager - Dallas TX

Residential Manager

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