Top 13845 Station manager Jobs in Dallas Fort Worth Tx

Customer Service Manager
Fleetmaster Express, Inc. —Fort Worth, TX
- From $70,000 a year
- Full-time
- Mid-level
- 3 years
- Supervising experience
- Health insurance
- Dental insurance
Quick Apply
Senior Parts Manager
Confidential —Dallas, TX
- Full-time
- Background check
- Customer service
- ERP systems
- Health insurance
- Dental insurance
Quick Apply
9d
Dispatch Manager - Technician Routing
Kings III Emergency Communications —Coppell, TX
- $80,000 - $90,000 a year
- Full-time
- 3 years
- High school diploma or GED
- Conflict management
- Wellness program
- Health savings account
FBO Operations Manager-Aviation
Sky Harbour —Addison, TX
- $90,000 - $110,000 a year
- Overtime
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED
- Health savings account
- AD&D insurance
Quick Apply
Senior Manager Compliance Systems - Originations
Newrez —Coppell, TX
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Paid parental leave
- Health savings account
Quick Apply
Security Site Manager
Global Security Corporation —Dallas, TX
- $70,000 a year
- Full-time
- Customer service
- Computer literacy
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Multifamily Community Manager
Urban Genesis —Dallas, TX
- $85,000 - $90,000 a year
- Full-time
- Hospitality
- Microsoft Excel
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
District Manager
Public Storage —Garland, TX
- $105,000 - $121,000 a year
- Weekends as needed
- Fair chance
- Senior level
- Communication skills
- Health insurance
- Paid time off
Quick Apply
1d
Operations Manager
Network Connex —Dallas, TX
- $100,000 - $130,000 a year
- Full-time
- Background check
- Pass drug screening
- Mid-level
- Disability insurance
- Health insurance
4d
Delivery Manager - Irving, TX
Johnson Brothers - Maverick of Texas —Irving, TX
- $95,000 - $105,000 a year
- Full-time
- Management
- Mid-level
- CDL
- Health savings account
- Health insurance
Quick Apply
District Manager - Nationwide
Ross Stores —Dallas, TX
- $94,500 - $195,050 a year
- Hybrid work
- Merchandising
- Office
- High school diploma or GED
- Commuter assistance
- Health savings account
Senior Station Manager
Amazon.com Services LLC —Arlington, TX
- $135,000 - $182,700 a year
- Weekends as needed
- 7 years
- Engineering
- English
- AD&D insurance
- Health insurance
POLICE RECORDS SYSTEM MANAGER
North Richland Hills City Hall —North Richland Hills, TX
- $62,673 - $88,884 a year
- Full-time
- Management
- Mid-level
- Supervising experience
- Paid holidays
- Disability insurance
Customer Success Manager
Nevoya —Dallas, TX
- $100,000 - $120,000 a year
- Full-time
- Hybrid work
- Dedicated
- Restaurant management
- Mid-level
Workplace Operations Manager
Wing —Dallas, TX
- $138,000 - $144,000 a year
- Hospitality
- Google Workspace
- 5 years
12d
Manager, Equity Restaurants Asset Protection
Pizza Hut of America —Plano, TX
- $125,200 - $147,200 a year
- Full-time
- Organizational skills
- Senior level
- Leadership
4d
Building Manager, Netflix House - Dallas
Netflix House —Dallas, TX
- $126,000 - $173,000 a year
- 18 years or older
- Writing skills
- Merchandising
Station Manager – Airline Crew Transportation (DAL)
Skyhop Global —Irving, TX
- $75,000 - $85,000 a year
- Weekends as needed
- 5 years
- In-person
- Senior level
- Paid holidays
- Health insurance
Quick Apply
Regional Manager I
Gopuff —Dallas, TX
- $96,900 - $115,000 a year
- Full-time
- Hybrid work
- Travel
- Recruiting
- Organizational skills
- Health savings account
- Disability insurance
Quick Apply
District Manager-Nationwide
Burlington Stores —Dallas, TX
- $126,500 - $155,250 a year
- Full-time
- 7 years
- Merchandising
- Bachelor's degree
- Paid holidays
- Disability insurance

I want to receive the latest job alert for station manager in dallas fort worth tx

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

station manager jobs near dallas fort worth tx

Customer Service Manager

Fleetmaster Express, Inc. -
Fort Worth, TX

Quick Apply

Job Details

Full-time
From $70,000 a year

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance

Qualifications

Customer communication
Interpersonal skills
Account development
Frontline customer support management
Transportation management systems
Transportation management
Bachelor's degree
EDI transactions for logistics
AS400
Trimble
Employee performance reporting
Account management
Call center management

Full Job Description

Company Overview
Fleetmaster Express, Inc. has established itself as a leading provider of premium truckload services. With a comprehensive range of offerings including trucking, brokerage, warehousing, logistics management, and storage, we are dedicated to meeting our customers' diverse needs through trust and clear communication.

Position Summary

The Customer Service Manager is responsible for leading the Customer Service Department and ensuring that exceptional service is provided to Fleetmaster Express customers. This position oversees customer service personnel, manages customer relationships, resolves service issues, and works closely with Operations, Driver Managers, Fleet Managers, Revenue & Accounting, and Sales to ensure customer expectations are consistently met.

The Customer Service Manager is responsible for driving customer satisfaction, improving operational communication, developing team members, and implementing processes that enhance service quality while supporting the company's operational and financial objectives.

________________________________________

Qualifications

Education & Experience

Bachelor's degree in Business, Transportation, Logistics, or a related field preferred.
Minimum of three (3) years of experience in customer service, transportation, logistics, or a related field.
Previous supervisory or management experience preferred.
Experience working in the trucking or transportation industry is preferred.
Experience utilizing Transportation Management Systems (TMS) is preferred.

________________________________________

Essential Responsibilities

Lead, coach, and develop the Customer Service team while fostering a culture of accountability and exceptional customer service.
Serve as the primary escalation point for customer concerns, service issues, and operational exceptions.
Build and maintain strong customer relationships through proactive communication and timely issue resolution.
Coordinate daily customer service activities with Operations, Fleet Managers, Driver Managers, Dispatch, Revenue & Accounting, and Sales.
Monitor shipment status and proactively communicate delays, service interruptions, and delivery updates to customers.
Ensure customer requests are handled accurately and efficiently while maintaining high service standards.
Assist with customer onboarding and implementation of new accounts.
Develop departmental procedures that improve communication, efficiency, and customer satisfaction.
Analyze customer service metrics and identify opportunities for continuous improvement.
Ensure compliance with company policies, procedures, and customer service standards.
Build and maintain customer scorecards to track performance and support customer business reviews.
Prepare reports and communicate service trends and customer concerns to leadership.
Support company initiatives related to customer retention, operational performance, and business growth.

________________________________________

Skills & Competencies

Strong leadership, coaching, and employee development skills.
Excellent verbal and written communication skills.
Outstanding customer service and relationship-building abilities.
Strong organizational, analytical, and problem-solving skills.
Ability to prioritize multiple responsibilities in a fast-paced transportation environment.
Knowledge of transportation operations and freight movement.
Working knowledge of FMCSA and DOT regulations preferred.
Proficient with Microsoft Office Suite and Transportation Management Systems.
Experience with AS400, TMW, Trimble, Omnitracs, customer portals, and Electronic Data Interchange (EDI).

________________________________________

Equipment Used

AS400
TMW Transportation Management System (TMS)
Trimble Transportation
Omnitracs
Microsoft Office Suite
Microsoft Teams
Customer Portals
Electronic Data Interchange (EDI)

________________________________________

Key Performance Metrics

Customer Satisfaction
Customer Retention
On-Time Service
Response Time
Service Failure Resolution
Customer Communication
Load Visibility
Shipment Accuracy
Escalation Resolution
Operational Efficiency
Team Performance
Customer Account Growth

Pay: From $70,000.00 per year

Benefits:

Dental insurance
Health insurance
Paid time off
Vision insurance

Application Question(s):

Do you have experience leading a team?

Experience:

Transportation : 3 years (Preferred)
EDI: 1 year (Required)
AS400: 1 year (Required)

Work Location: In person

Quick Apply

Refine Your Search

station manager jobs in dallas fort worth tx

Customer Service Manager

Senior Parts Manager

Dispatch Manager - Technician Routing

FBO Operations Manager-Aviation

Senior Manager Compliance Systems - Originations

Security Site Manager

Multifamily Community Manager

District Manager

Operations Manager

Delivery Manager - Irving, TX

District Manager - Nationwide

Senior Station Manager

POLICE RECORDS SYSTEM MANAGER

Customer Success Manager

Workplace Operations Manager

Manager, Equity Restaurants Asset Protection

Building Manager, Netflix House - Dallas

Station Manager – Airline Crew Transportation (DAL)

Regional Manager I

District Manager-Nationwide

I want to receive the latest job alert for station manager in dallas fort worth tx

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected