Top 83 Guest service representative Jobs in Dallas Ga

CUSTOMER SERVICE REPRESENTATIVE (CSR)
Hill Aircraft & Leasing Corp —Atlanta, GA
- Part-time
- Background check
- Clean driving record
- Microsoft Excel
- Paid training
- Paid holidays
Quick Apply
Guest Service Representative
Hilton Garden Inn Atlanta/Lithia Springs, GA —Lithia Springs, GA
- Weekends as needed
- Hotel
- High school diploma or GED
- 1 year
- Paid holidays
- Disability insurance
Quick Apply
Guest Service Representative
Spark By Hilton - Marietta Ballpark Area, GA —Atlanta, GA
- Weekends as needed
- Hotel
- High school diploma or GED
- 1 year
- Paid holidays
- Disability insurance
Quick Apply
Membership Service Representative II
Metro Atlanta YMCA —Kennesaw, GA
- Part-time
- Background check
- Computer literacy
- Pass drug screening
Hotel Night Audit - TownePlace Suites Kennesaw
KENNESAW TOWNEPLACE SUITES —Kennesaw, GA
- $17 an hour
- Overnight shift
- Hotel
- Entry level
- Flexible schedule
Quick Apply
Patient Access Specialist - Emergency Department
Wellstar —Marietta, GA
- Full-time
- HIPAA
- Inpatient
- Mid-level
Member Services Representative
Planet Fitness —Atlanta, GA
- $11 an hour
- Computer literacy
- Cash register
- Computer skills
Quick Apply
12d
Concierge
Langston Grove —Atlanta, GA
- $17.50 an hour
- Temporary
- Basic math
- Adults
- English
- Health insurance
- Dental insurance
Quick Apply
3d
Guest Services Rep Part Time-104020
ESA Management, LLC —Atlanta, GA
- $14.90 an hour
- Part-time
- Basic math
- English
- Hotel
- Employee assistance program
- Vision insurance
Quick Apply
Event Staff - Synovus Bank Amphitheater at Chastain Park (Seasonal Part time)
Live Nation —Atlanta, GA
- Part-time
- 18 years or older
- Experience working with individuals with disabilities
- High school diploma or GED
- Adoption assistance
Guest Services Representative
InTown Suites —Smyrna, GA
- Full-time
- Computer literacy
- English
- Hotel
- Disability insurance
- Health insurance
Guest Service Representative
Home2Suites by Hilton TRU Kennesaw —Kennesaw, GA
- 8 hour shift
- Writing skills
- English
- Hotel
- Paid holidays
- Health insurance
Quick Apply
Guest Service Representative - Night Shift
CLIPPER PETROLEUM INC —Marietta, GA
- $14 an hour
- Weekends as needed
- Ability to walk for extended periods
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
Member Services Representative Part Time
Planet Fitness - Eclipse Fitness Group —Marietta, GA
- Full-time
- 18 years or older
- Computer literacy
- High school diploma or GED
Quick Apply
Program Aide Guest Services
Douglas County, GA —Douglasville, GA
- $17.20 an hour
- Weekends as needed
- 18 years or older
- CPR Certification
- High school diploma or GED
Guest Service Representative
CLIPPER PETROLEUM INC —Smyrna, GA
- Part-time
- Background check
- Merchandising
- Pass drug screening
Quick Apply
Front of House Team Member
Chick-fil-A Barrett Parkway —Kennesaw, GA
- $0.10 - $0.12 an hour
- Part-time
- No experience needed
- Quick service & fast food restaurant
- Restaurant experience
- Flexible schedule
- Food provided
Quick Apply
Overnight Closer
Planet Fitness - Eclipse Fitness Group —Marietta, GA
- Overnight shift
- 18 years or older
- Computer literacy
- High school diploma or GED
Quick Apply
Guest Services, Door Staff & Event Staff
RSC —Atlanta, GA
- $14 - $18 an hour
- Temporary
- Bar
- Ability to walk for extended periods
- In-person
- Employee discount
- Flexible schedule
Quick Apply
3d
Front Office Specialist - Neurology - Marietta
5000 Wellstar Medical Group, LLC —Marietta, GA
- Full-time
- English
- Administrative experience
- High school diploma or GED
11d

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CUSTOMER SERVICE REPRESENTATIVE (CSR)

Hill Aircraft & Leasing Corp -
Atlanta, GA

Quick Apply

Job Details

Part-time | Full-time

Benefits

Paid training
Paid holidays
Disability insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Report preparation
Computer operation
Microsoft Excel
Phone communication
Outdoor work experience
Computer literacy
Writing skills
Two-way radios for driver communication
Employee relationship building
High school diploma or GED
Driver's License
Driving
Aviation

Full Job Description

Department: Customer Service

Location: Atlanta, GA | KFTY

Position Level: Entry

FLSA Status: Hourly Non-exempt

Travel: Infrequent

JOB DESCRIPTION:

The Customer Service Representative (CSR) embodies all of the warm and welcoming qualities of Sensational Southern Service that assures guests are treated with an exceptional service experience on each interaction. As the first impression that customers of Hill Aircraft are greeted with, the CSR is empowered to create positive, personable, and memorable interactions with every individual they come in contact with. The Customer Service Representative has an interest in the aviation industry with a passion for customer service.

POSITION SUMMARY:

The Customer Service Representative (CSR) is an essential position as part of the Customer Service team, performing a number of important duties related to the extraordinary service experience and overall care for guests within the Fixed Base Operation (FBO). The CSR is directly involved in communicating with corporate flight departments, flight crews, aircraft owners, high-profile clientele, vendors, and team members to ensure that requests critical to the successful operation are handled appropriately. The CSR is an exceptional relationship builder and highly outgoing with the drive to provide world-class customer service in aviation. The CSR represents Hill Aircraft in a positive and professional manner, while upholding the values of a family owned legacy aviation business.

CORE RESPONSIBILITIES:

Represent the company in a professional manager and put the customer first at all times.
Support a positive and harmonious working environment with the team in order to provide the highest levels of the customer service experience.
Create memorable service experiences for guests on each visit.
Ensure all Customer Service operations are conducted daily in accordance to the values and standards of Hill Aircraft that contribute to safety, company policies, and procedures while also adhering to the NATA Safety 1st.
Perform all the general functions of the Customer Service Representative position including greeting customers, making reservations, and answering or making phone calls.
Perform Concierge Service duties with customers on the ramp including greeting planeside and valeting vehicles.
Arrange and fulfill service requests including hotel accommodations, rental cars, ground transportation reservations, in-flight catering orders, and area restaurant or attractions recommendations.
Accept and relay ground service requests to team members such as aircraft fueling, arrival or departure information, parking, and other ground service required.
Process service and point of sale transactions including billing and payments.
File internal records related to service transactions accurately and efficiently.
Clearly handle radio communications both air-to-air with pilots and ground two-way with Line Service.
Support a culture of unity and cooperation as a team.
Type email responses to customers or send letters of confirmation for reservation requests.
Perform detail-oriented responsibilities, assigned projects, and complete paperwork or reports both as a team and individually.
Assist in meeting sales goals and monthly promotional offers using internal, seasonal, and industry programs.
Work with agents and local approved vendors when handling customer requests.
Communicate clearly and effectively with customers, pilots, and team members within the Line Service, Customer Service, and other departments within the company in person, by radio, in writing, email, and over the phone.
Oversee that all additional shift duties and assigned tasks are completed thoroughly and that any checklists accompanied are filled out before the end of the shift.
Provide Customer Service Manager with ideas and recommendations that help to improve the overall operations, service, and efficiency of the Customer Service Department.

GENERAL QUALIFICATIONS | KNOWLEDGEEXPERIENCE:

Minimum of (1) years FBO or other related experience within the general aviation industry.
Minimum of (2) years of in customer service, hospitality, or concierge related fields, especially in aviation.
High school diploma or GED certificate.
Successful completion of NATA Safety 1st Customer Service, Safety, and Security (CSSS) program within 60-days of new hire.
Special consideration with prior experience in Total FBO software.
Basic knowledge of aviation terminology, general aviation aircraft (piston and turbine), airport communications, and phonetic alphabet.

GENERAL QUALIFICATIONS | SKILLSCOMPETENCIES NEEDED TO BE SUCCESSFUL IN THIS ROLE:

Desire to serve others.
Naturally outgoing with a passion for providing an outstanding customer service experience.
Excellent communication abilities (written, typing, phone etiquette, two-way radio, and oral) in English.
Strong interpersonal aptitude and ability to work well on a team.
Consistently demonstrated organizational and time management skills.
Ability to multitask on occasion.
Tactful, courteous, and conscience of customer's needs.
Ability to perform manual tasks, follow directions (written and oral), and multitask in a detailed and efficient manner.
Ability to comprehend and perform basic math calculations with minimal errors using United States units of money, weight measurement, volume, and distance.
Basic knowledge and comfort level when using computers.
Intermediate proficiency with Microsoft Office programs (Word, Excel, Outlook).
Good problem-solving abilities for operational decisions and adaptability to various working environments or conditions.
Ability to prepare and complete reports pertaining to department.

ADDITIONAL REQUIREMENTS:

Must possess a valid driver's license (21 and older) without restrictions and have acceptable driving record that meets company insurability requirements.
This is an hourly, nonexempt position. This position requires working flexible hours including mornings, evenings and weekends, and on scheduled company holidays to accommodate the needs of the customers and department operations.
Must be able to pass a background check and drug screen. Hill Aircraft is a Zero Tolerance Drug Free Employer, including pre-employment and random drug screening.
Operation of motor vehicles.
Ability to handle moderate physical activity outside on ramp operations.
Ability to lift and/or move up to 30 pounds such as boxes, bags, stock supplies, or carpets.
Ability to travel for the position if needed (infrequently).

ENVIRONMENTWORK CONDITIONS: The work environment or conditions described below are representative of those encountered while performing the essential functions of this position and may vary on a given day depending on needs.

General office and FBO building conditions.
Regularly sitting, standing, walking around inside and outside.
Outside on active ramp areas around aircraft, fuel trucks, vehicles, and other ground handling equipment (when performing duties as Concierge).
Driving vehicles on active ramp.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice based on the needs of the department and company. To perform this job successfully, the candidate will possess a proficient level of the knowledge, skills, and abilities listed within this description. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

Quick Apply

Refine Your Search

guest service representative jobs in dallas ga

CUSTOMER SERVICE REPRESENTATIVE (CSR)

Guest Service Representative

Guest Service Representative

Membership Service Representative II

Hotel Night Audit - TownePlace Suites Kennesaw

Patient Access Specialist - Emergency Department

Member Services Representative

Concierge

Guest Services Rep Part Time-104020

Event Staff - Synovus Bank Amphitheater at Chastain Park (Seasonal Part time)

Guest Services Representative

Guest Service Representative

Guest Service Representative - Night Shift

Member Services Representative Part Time

Program Aide Guest Services

Guest Service Representative

Front of House Team Member

Overnight Closer

Guest Services, Door Staff & Event Staff

Front Office Specialist - Neurology - Marietta

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