Technical Support Engineer
YugabyteDB —Dallas, TX
- $90,000 - $120,000 a year
- Remote
- Mid-level
- US work authorization
- Linux
- Health insurance
- Retirement plan
Cloud Engineer I
Varsity Brands —Farmers Branch, TX
- Full-time
- Computer science
- Azure
- Computer Science
- Health savings account
- AD&D insurance
Quick Apply
1d
Sr. OSP Design Engineer
Copilot Net LLC —McKinney, TX
- $75,000 - $115,000 a year
- Full-time
- Schematics
- Windows
- AWS
- Health insurance
- Dental insurance
Quick Apply
8d
Senior SAP Reporting Configuration Engineer
Liberty Mutual —Plano, TX
- $106,000 - $197,000 a year
- Full-time
- Hybrid work
- 5 years
- Research
- Office
Senior OpenShift Engineer
Motion Recruitment —Irving, TX
- Contract
- Hybrid work
- DevOps
- Mentoring
- Senior level
Network Automation Engineer
Motion Recruitment —Irving, TX
- Contract
- Azure
- Software troubleshooting
- Mid-level
Site Reliability Engineer
Ethos Group —Irving, TX
- Full-time
- Computer science
- Azure
- Computer Science
- Health insurance
- Dental insurance
Quick Apply
Linux Engineer (hybrid position in either Irving, TX or Charlotte, NC)
NTT DATA Services, LLC —Irving, TX
- $150,450 - $200,600 a year
- Hybrid work
- Azure
- 5 years
- Office
- Health savings account
- AD&D insurance
9d
Software Engineer Lead - SRC Retail RTB
PNC Financial Services Group —Farmers Branch, TX
- Full-time
- 3 years
- Databases
- Bachelor's degree
- Wellness program
- Health savings account
Platform Engineer (DevOps / CI/CD / Automation / Observability) (SS27)
Vaco LLC —Addison, TX
- $90 - $125 an hour
- Remote
- Analysis skills
- Agile
- Senior level
- Health insurance
- Dental insurance
Quick Apply
12d
Senior Cloud Engineer
Subaru of America —Dallas, TX
- $115,700 - $140,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Bachelor of Science
- Profit sharing
- Paid holidays
Cloud Engineer
Populous —Dallas, TX
- Hybrid work
- Computer Science
- 5 years
- Bachelor's degree
- Health savings account
- Health insurance
Sr. Engineer Cloud
CarMax Enterprise Services, LLC —Plano, TX
- $114,000 - $171,000 a year
- 8 hour shift
- Computer science
- Computer Science
- System design
- Paid jury duty
- Paid holidays
9d
Platform Engineer
GreatAmerica Financial Services —Dallas, TX
- Full-time
- Hybrid work
- Computer science
- Azure
- Computer Science
- Profit sharing
- Health savings account
2d
Product Support Engineer
Kyndryl —Dallas, TX
- $63,360 - $137,040 a year
- Full-time
- Remote
- Mid-level
- Communication skills
- Commercial
- Health insurance
- Dental insurance
Sr. Cloud Support Engineer - Weekend Shift
Crusoe —Dallas, TX
- $135,000 - $165,000 a year
- Weekends as needed
- Computer science
- Azure
- Computer Science
- Commuter assistance
- Paid parental leave
Quick Apply
4d
Technical Support Engineer III- Symitar Client Services Engineering (HTML/JavaScript)
Jack Henry & Associates —Allen, TX
- $66,500 - $80,000 a year
- Hybrid work
- Computer Science
- Mid-level
- Bachelor's degree
Platform Engineer II
Bestow —Dallas, TX
- $115,000 - $130,000 a year
- Full-time
- Hybrid work
- System design
- Mid-level
- Analysis skills
- Health insurance
- Dental insurance
Product Support Engineer - Level 2
Kyndryl —Dallas, TX
- $92,040 - $209,880 a year
- Full-time
- Remote
- Mid-level
- Mentoring
- Commercial
- Health insurance
- Dental insurance
MO3-613-Senior Azure Cloud Engineer 11694-1
FHR —Dallas, TX
- Remote
- SQL
- APIs
- Senior level
Quick Apply

I want to receive the latest job alert for cloud support engineer in dallas tx

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

cloud support engineer jobs near dallas tx

Technical Support Engineer

YugabyteDB
Dallas, TX

Apply Now

Job Details

$90,000 - $120,000 a year

Benefits

Health insurance
Unlimited paid time off
Retirement plan

Qualifications

Knowledge management
Customer communication
Data replication
Defect resolution root cause analysis
SQL databases
Relational databases
Triage
Mid-level
Incident Escalation
Enterprise software support
Production systems
Distributed systems
Incident management operations support
Customer support ticket management
Resolving technical support tickets
Software documentation
Customer service knowledge base
Linux
Root cause analysis
Distributed computing

Full Job Description

Yugabyte is the company behind YugabyteDB, the AI-ready, multi-modal, distributed PostgreSQL database for cloud-native apps. Trusted by industry leaders including Shopify, Paramount+, GM, Kroger, Fiserv, and NPCI, YugabyteDB has been deployed in over 100 countries and powers more than 5 million clusters worldwide.

Together, our hard-working team of experts and our industry-leading technology are uniquely positioned to meet the demands of modern workloads: geo-distributed, ultra-resilient, and built to scale without limits.

Our Yugabeings (distributed, like our database) span 12+ countries and multiple time zones, sharing expertise from diverse backgrounds and industries.

Technical Support Engineer

Remote (Americas)

At Yugabyte, we are on a mission to become the default transactional database for enterprises building cloud-native applications. YugabyteDB is our PostgreSQL-compatible distributed SQL database — resilient, scalable, and built to run anywhere. We're not just building software; we're watching major enterprises throw out Oracle and build something better, and the people who help them get there are the ones sitting in this team.

About This Role

We're looking for someone who gets genuinely excited when a customer's database is on fire, because they are eager to dive in and help.

This isn't a "ticket-monkey" role. You won't be copy-pasting canned responses into a queue. You'll be working live cases — distributed systems behaving unexpectedly, replication lag climbing, certificates expiring in production — alongside a global team that actually cares about getting to the root of things. You'll learn YugabyteDB, cloud infrastructure, and distributed systems the way everyone learns them best: by necessity, with great people around you.

What You'll Do

Triage and own technical support tickets from enterprise customers, collaborating with a global team across time zones
Investigate incidents methodically — reading logs, running queries, tracing replication issues — and surface the root cause, not just the fix
Write clear internal notes and handover documentation so the next engineer can pick up exactly where you left off (this is not optional; notes are the job)
Attempt repros of customer issues and document the steps for others to replicate
Escalate to engineering when warranted, with enough evidence that they can act immediately
Contribute to the team's shared knowledge base and improve how we handle problems we've seen before
Be the calm, professional voice a customer hears when their weekend just got complicated

What We're Looking For

You are the right person if:

You jump in. When something unfamiliar comes across the queue and no one's claimed it, your instinct is to click it and start reading, not to wait.
You embrace not knowing the answer yet, and you see that as the start of something, not a reason to hold back.
You aren't afraid to reach out for help when you're stuck. You know it's a sign that you are learning. And when others are stuck, you are happy to help them
You have a technical background in any discipline — software, systems, automotive, aerospace, networking, electronics, whatever. If you have solved real problems under real pressure with tools and documentation, that counts.
- you have used the tools find and grep to navigate a filesystem
Note taking is how you gain context. You write down what you found, what you tried, and what you plan to do next, every time. It builds confidence for both you and the customer

You may also have:

Experience with any relational database — even if it's just writing queries
Experience on a support team for a large software product

Why This Team

Our support engineers don't just resolve tickets — we are incident commanders. We run incident channels, hold calls with customer teams and stakeholders, write CEs (customer escalations) that go directly to our database engineering team, and sometimes catch product bugs before engineering does.

Our support engineers:

Are curious, what others view as problems, we view as opportunities to learn something new
Work with highly technical issues that require precise mitigation
Dig into source code themselves when they need to understand why a validation is failing
Know that some issues need overnight support, so we prepare the offshore teams appropriately

That's the culture you'd be joining. People who take ownership, communicate clearly, and stay curious.

Schedule and Compensation

Shift: Monday-Friday
Location: Remote, Americas (Preference for Central Time)
Compensation: Competitive, commensurate with experience

Pay Range: $90,000 – $120,000 USD annually, depending on skills and experience.

#LI-REMOTE

This position is based in the U.S. Candidates must have authorization to work in the United States. Sponsorship may be considered only under specific circumstances aligned with current regulatory requirements.

We feel strongly about equal pay for equal work, and transparency in compensation is one way to help achieve that. The cash compensation for this role is market competitive, with a range of USD 90,000-USD 120,000, inclusive of variable/incentive for some roles. As well as equity (when applicable), and benefits including health plans, retirement plans, and unlimited paid time off (PTO). The pay range for this position is a general guideline only and not a guarantee of compensation or salary. The actual pay will vary based on factors including experience, qualifications, and skill level.

Equal Employment Opportunity Statement:

As an equal opportunity employer, Yugabyte is committed to a diverse workforce. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job related characteristics or other prohibited grounds specified in applicable federal, state and local laws.

To review Yugabyte's Privacy Policy please visit Yugabyte Privacy Notice.

Apply Now

Refine Your Search

cloud support engineer jobs in dallas tx

Technical Support Engineer

Cloud Engineer I

Sr. OSP Design Engineer

Senior SAP Reporting Configuration Engineer

Senior OpenShift Engineer

Network Automation Engineer

Site Reliability Engineer

Linux Engineer (hybrid position in either Irving, TX or Charlotte, NC)

Software Engineer Lead - SRC Retail RTB

Platform Engineer (DevOps / CI/CD / Automation / Observability) (SS27)

Senior Cloud Engineer

Cloud Engineer

Sr. Engineer Cloud

Platform Engineer

Product Support Engineer

Sr. Cloud Support Engineer - Weekend Shift

Technical Support Engineer III- Symitar Client Services Engineering (HTML/JavaScript)

Platform Engineer II

Product Support Engineer - Level 2

MO3-613-Senior Azure Cloud Engineer 11694-1

I want to receive the latest job alert for cloud support engineer in dallas tx

Related Searches

Explore jobs in more locations

Technical Support Engineer

About This Role

What You'll Do

What We're Looking For

Why This Team

Schedule and Compensation

Job Seeker Tools

Employer Tools

Browse

Stay Connected