Top 43 Hotel concierge Jobs in Dallas Tx

Lead Concierge
Stratton Amenities —Plano, TX
- $17 - $18 an hour
- Weekends as needed
- Mid-level
- High school diploma or GED
- Apartments
Concierge (Hôtel Swexan)
Hotel Swexan —Dallas, TX
- Part-time
- Hotel
- Ability to stand for extended periods
- Communication skills
Quick Apply
Overnight Front Desk Associate/Concierge
The Village Dallas —Dallas, TX
- Overnight shift
- English
- Hotel
- High school diploma or GED
Quick Apply
7h
Hospitality Associate
Kasa —Dallas, TX
- $18 an hour
- Weekends as needed
- Hotel
- Ability to lift 50 pounds
- US work authorization
- Health insurance
- Paid time off
Quick Apply
3d
Lead Concierge | High-Rise Residential | Downtown Dallas
WRMC, Inc. —Dallas, TX
- Weekends as needed
- Mid-level
- Residential
- 3 years
- Disability insurance
- Health insurance
Quick Apply
9d
Hotel Front Desk Agent ("Part-Time")
SOVA Hotels —Dallas, TX
- $14.00 - $14.50 an hour
- Part-time
- Bar
- Sales
- No experience needed
Quick Apply
Residences Concierge
The Knox —Dallas, TX
- Weekends as needed
- Mid-level
- Residential
- Organizational skills
Quick Apply
Front Desk Agent (Hotel Swexan)
Hotel Swexan —Dallas, TX
- Hotel
- High school diploma or GED
- Ability to stand for extended periods
Quick Apply
Night Auditor. Courtyard, Dallas Texas
Courtyard Dallas Texas —Dallas, TX
- $20 - $24 an hour
- Weekends as needed
- Writing skills
- Basic math
- Hotel
- Paid holidays
- Health insurance
Quick Apply
PBX Operator - The Drey Hotel
The Village Dallas —Dallas, TX
- English
- Mid-level
- Hotel
Quick Apply
Night Audit
The Adolphus —Dallas, TX
- Full-time
- Hotel
- Accounting
- Entry level
- Loan repayment program
- Health insurance
Lead Field Concierge
Elite Concierges —Dallas, TX
- $18.50 - $19.50 an hour
- Weekends as needed
- Mid-level
- Residential
- 3 years
- Flexible schedule
Quick Apply
Front Desk Concierge (Part-Time / Weekend)
Stratton Amenities —Dallas, TX
- $15 - $16 an hour
- Part-time
- Mid-level
- Residential
- High school diploma or GED
Hotel Front Desk Agent
Cooper Aerobics Enterprises Inc —Dallas, TX
- Full-time
- Hotel
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
Night Auditor
The Joule —Dallas, TX
- Overnight shift
- Computer literacy
- Hotel
- High school diploma or GED
Temporary Guest Relations Manager
American Cancer Society —Dallas, TX
- $27 - $28 an hour
- Full-time
- Clean driving record
- Mid-level
- 3 years
- Dental insurance
- Paid time off
11d
Full-Time Overnight Butler/Bellman Position
The Village Dallas —Dallas, TX
- Weekends as needed
- Hotel
- High school diploma or GED
- Entry level
Quick Apply
7h
Guest Experience Manager
Rosewood Hotel Group —Dallas, TX
- Full-time
- Mid-level
- Residential
- Hotel
- Paid parental leave
- Health insurance
14d
Front Desk Concierge (Overnight)
Stratton Amenities —Dallas, TX
- $14 - $15 an hour
- Part-time
- Bilingual
- Residential
- Hotel
Front Office Supervisor - Dallas Marriott Suites
Remington Hospitality —Dallas, TX
- 8 hour shift
- Mid-level
- Office
- Hotel
1d

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hotel concierge jobs near dallas tx

Lead Concierge

Stratton Amenities -
Plano, TX

Apply Now

Job Details

$17 - $18 an hour

Qualifications

Customer communication
Confidential information handling
Customer relationship building
Team leadership
Coaching
Client rapport building
Employee relationship building
Answering guest questions
Managing hospitality teams
High school diploma or GED
Team development
Team training
Retail store experience
Guest rapport building
Customer service problem-solving
Stakeholder relationship building
Staff development

Full Job Description

Stratton Amenities, a premier provider of luxury front desk concierge services for high-end apartments and condominiums, is seeking a dynamic Lead Concierge to join our team. We are dedicated to creating an unparalleled hospitality experience for our associates, residents, and clients.

The Lead Concierge/Supervisor will be responsible for leading a dedicated team of concierge ambassadors, acting as the primary liaison between the property manager and the concierge team, and ensuring the delivery of exceptional service to our residents, guests, and prospects. The ideal candidate will have a passion for hospitality and a commitment to creating memorable experiences.

Key Responsibilities:

Act as the face of the property, leading by example
Facilitate communication between the property manager and the concierge team
Exceed expectations by providing anticipatory service and smooth accommodations
Address resident concerns and complaints promptly and professionally
Conduct weekly meetings with the property manager to identify areas for improvement
Manage team schedules and oversee weekly payroll
Hold monthly staff meetings and conduct one-on-one meetings with each associate to set performance goals
Implement and enforce accountability measures, disciplinary action, and performance coaching
Develop and implement new SOPs to continually improve concierge operations
Foster a positive work culture and environment
Enforce uniform and grooming standards
Participate in monthly regional director calls

Position Requirements:

A passion for delivering exceptional service and hospitality
Excellent verbal and written communication skills
Strong problem-solving and leadership abilities
Outstanding relationship-building skills
Ability to maintain confidentiality
A sense of pride and ownership in the position and property
Ability to respond quickly and genuinely to residents’ and guests’ requests
At least five years of hospitality experience
Exceptional interpersonal skills and guest service abilities
Organized, proactive, productive, and self-motivated with a positive attitude
Ability to maintain a neat and professional appearance
Ability to think clearly and make concise decisions under pressure

Secondary Responsibilities:

Build rapport and relationships with residents
Maintain professional telephone etiquette and message delivery
Log resident packages accurately, ensure timely delivery, and conduct package inventory audits
Monitor lobby and surveillance cameras and patrol property to ensure resident safety and security
Assist in scheduling and completing amenities’ requests
Escort individuals as necessary
Walk the premises to ensure the highest standards are being met
Perform all other duties as assigned by the property manager or per property SOP’s
Flexibility to work nights, weekends, and holidays

Experience Requirements:

Leadership and supervisory skills and experience
Training and development experience
Exceptionally enthusiastic and positive individual
2 years’ experience in Hospitality, Multifamily or Upscale Hotel
2 years’ experience in a busy luxury retail environment
Must have experience delivering exceptional service

Stratton Amenities is an equal opportunity employer. We believe in the power of diversity and inclusion in creating connections and fostering a culture of service.

High school diploma or equivalent required Additional coursework or training in hospitality or customer service preferred

Apply Now

Refine Your Search

hotel concierge jobs in dallas tx

Lead Concierge

Concierge (Hôtel Swexan)

Overnight Front Desk Associate/Concierge

Hospitality Associate

Lead Concierge | High-Rise Residential | Downtown Dallas

Hotel Front Desk Agent ("Part-Time")

Residences Concierge

Front Desk Agent (Hotel Swexan)

Night Auditor. Courtyard, Dallas Texas

PBX Operator - The Drey Hotel

Night Audit

Lead Field Concierge

Front Desk Concierge (Part-Time / Weekend)

Hotel Front Desk Agent

Night Auditor

Temporary Guest Relations Manager

Full-Time Overnight Butler/Bellman Position

Guest Experience Manager

Front Desk Concierge (Overnight)

Front Office Supervisor - Dallas Marriott Suites

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