Top 12 operations agent Jobs in dallas tx

Customer Support Specialist - Dallas, TX
Accommodations Plus International —Dallas, TX
- $21 - $25 an hour
- Overtime
- Spanish
- Microsoft Outlook
- Ability to walk for extended periods
8h
Cross-Utilized Airport Agent - Dallas/Fort Worth International Airport (PT)
Contour —Dallas-Fort Worth, TX
- $17.25 - $22.25 an hour
- Part-time
- Background check
- 18 years or older
- Clean driving record
- Paid holidays
- 401(k)
Quick Apply
Airfield Operations Agent
DFW International Airport —Dallas-Fort Worth, TX
- Extended hours
- Construction site
- Pass drug screening
- Mid-level
Cross-Utilized Airport Agent - Dallas/Fort Worth International Airport (FT)
Contour —Dallas-Fort Worth, TX
- $17.25 - $22.25 an hour
- Overtime
- Background check
- 18 years or older
- Clean driving record
- Paid holidays
- Disability insurance
Quick Apply
International Operations Agent
Crane Worldwide Logistics LLC —Irving, TX
- Microsoft Word
- Mid-level
- Office
- Wellness program
- Health insurance
Service Agent - DAL
DHL —Carrollton, TX
- Microsoft Excel
- Microsoft Outlook
- Ability to walk for extended periods
- Health insurance
- Dental insurance
Inside Sales Lead
Veridian Service Partners —Dallas, TX
- Year round work
- Spanish
- Google Workspace
- Mid-level
- Paid time off
- On-the-job training
Standard Business Analyst - Irving,TX
Photon —Irving, TX
- $35,000 - $125,000 a year
- Full-time
- 5 years
- Office
- Analysis skills
- Paid holidays
- Health insurance
Senior, Assistant Airfield Ops Officer
DFW International Airport —Dallas-Fort Worth, TX
- Extended hours
- Management
- Pass drug screening
- High school diploma or GED
6d
Air Import Operations Agent III
AIT Worldwide Logistics, Inc. —Coppell, TX
- Online Application
- Mid-level
- 3 years
- High school diploma or GED
- Paid parental leave
- Health savings account
Operations Agent
STERLING —Coppell, TX
- Overtime
- Background check
- Spanish
- Microsoft Outlook
Quick Apply
1d

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American Airlines Center —Dallas, TX
Must have a valid driver’s license with no restrictions. Required to work near moving mechanical parts, high, precarious places, fumes or airborne particles,…
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Engineer/Sr Engineer, IT Software
American Airlines —Fort Worth, TX
Manage automated test lifecycle including test design, execution, scheduling, maintenance, and detailed analysis of test results and logs using tools like…
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Autonomous Vehicle Operations Agent
TaskUs —Marysville, OH
*Driving Record:* A valid driver's license with a clean driving record is typically mandatory. *Troubleshooting:* Perform basic troubleshooting and triage of…
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CCaaS Business Test Lead
Blue Star Partners LLC —Columbus, OH
Work closely with business leads, customer program stakeholders, contact center leaders, PMs, technical teams, and vendors to ensure alignment across the…
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8h

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Customer Support Specialist - Dallas, TX

Accommodations Plus International -
Dallas, TX

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Job Details

Full-time
$21 - $25 an hour
8 hours ago

Qualifications

Microsoft Outlook
Hospitality online booking platforms
Travel planning

Full Job Description

API is the global leader for crew accommodation solutions, and we are changing the way businesses manage travel. Our technology platform streamlines the entire crew planning process, making day-to-day operations more efficient and elevating the crew layover experience. API’s proprietary technology, mobile solutions and our experienced team are positioned to offer our clients a complete, end-to-end platform that integrates seamlessly into their process. We are looking for dynamic, creative, and tech savvy individuals to join our team. If you are passionate about hard work, providing impeccable service, technology, and solutions to our clients then API may be a great fit for you!

The Customer Support Specialist is responsible for assisting with the operational support and customer service components of the API client requirements, by working with the client to achieve acceptable outcomes.
This collaboration includes all necessary internal departments as well as outside parties to eliminate operational challenges involving clients, hotels and transportation.

Essential Duties and Responsibilities

Learn and maintain API procedures for work methodology, reservations systems and ACES. Complete Operations Agent certification process.
Process all client requests received by API Operations department via phone, email, fax or through the API systems.
Assess all client requirements in order of priority. Ensure hotel and transportation requests are completed.
Build and maintain business relationship with clients by providing prompt and accurate service.
Alert the correct hierarchy of critical issue(s), which may require management involvement for resolution for client and/or API.
Negotiate with vendors (Hotels, Ground Transportation, others) to best support the client and API.
Resolve client disagreements in a professional manner. Present facts to support solutions.
Ability to work within a team environment or work independently.
Punctual and respectful of agreed working hours.
Other duties as assigned to assist API in achieving its operational goals and objectives.

Qualifications
The qualifications listed below detail the credentials necessary to perform the essential duties of this position. To be successful in this role, you must be able to perform each essential duty satisfactorily.

Education and/or Experience
For the Level I Operations, we would require either one to two years’ experience of airline, hotel and/or travel industry experience is required.

Knowledge/ Skills/Abilities

Excellent understanding of reservation systems, hotel room blocks/allotments, rate structure, payment forms, and booking processes required.
Strong computer skills and working experience with airline and/or hotel reservations systems is a plus.
Working knowledge of EXCEL, Word, Outlook and Internet research is required.
Knowledge of Ground Transportation reservations.
Knowledge of Hotels as a product: hotel chains, categories, and locations.
Strong time management, to ensure that work is delivered on time.
The ability to prioritize the work provided by others in terms of importance, is imperative to this position
Demonstrate strong communication skills; must be comfortable engaging in a variety of different communicative modes (verbal, non-verbal, and written). In addition, the ability to listen actively is highly important for this job as well
Must have an interest and ability in serving others.
Possess outstanding relationship management and customer service orientation skills
Bilingual English / Spanish is a plus

This is a full-time position requiring team members to be flexible to work morning, mid-day, evening and overnight shifts. Advanced notice provided and flexibility to work a varied schedule is necessary. Weekends and overtime required.

Good Faith Compensation
The good faith compensation rate for this position is $22.00 - $25.00 per hour.

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

AAP/EEO Statement

Accommodations Plus International is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.

Who We Are

Other Duties

Duties, responsibilities and activities may change at any time according to business needs.

The performance of additional responsibilities if you are designated as a Data Protection Champion (DPC), Senior Information Risk Owner (SIRO) or Information Assurance Accounting Officer (IAAO).

Work Environment

This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk; use hands to finger, handle or feel; and reach with hands and arms.

AAP/EEO Statement

l7VAMDDsES

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Refine Your Search

operations agent jobs in dallas tx

Customer Support Specialist - Dallas, TX

Cross-Utilized Airport Agent - Dallas/Fort Worth International Airport (PT)

Airfield Operations Agent

Cross-Utilized Airport Agent - Dallas/Fort Worth International Airport (FT)

International Operations Agent

Service Agent - DAL

Inside Sales Lead

Standard Business Analyst - Irving,TX

Senior, Assistant Airfield Ops Officer

Air Import Operations Agent III

Operations Agent

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