Top 44 Reservation specialist Jobs in Dallas Tx

Mortgage Servicing Training and Development Specialist
First United Bank & Trust —Plano, TX
- Email
- Classroom
- Microsoft Excel
- Customer service
Quick Apply
Resident Engagement Specialist
Kushner Companies —Dallas, TX
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Health savings account
- Health insurance
Quick Apply
Resident Engagement Specialist
Westminster Management —Dallas, TX
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Health savings account
- Health insurance
Quick Apply
Events Specialist
CohnReznick —Dallas, TX
- Weekends as needed
- Remote
- Up to 50% travel
- Customer service
- Microsoft Office
- Paid time off
- Parental leave
7d
Recreation Services Specialist (Fields Rec Center)
City of Garland —Garland, TX
- $19.37 - $24.96 an hour
- Full-time
- Management
- Marketing
- Mid-level
Legal Support Specialist (Litigation)
Sidley Austin LLP —Dallas, TX
- $68,600 - $87,500 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Mid-level
Customer Service Rep/Event Specialist - Event Rental Business
Big D Party Rentals —Carrollton, TX
- From $19 an hour
- Full-time
- Spanish
- Cleaning
- In-person
- Health insurance
- Dental insurance
Quick Apply
Senior Claims Specialist
BITCO INSURANCE COMPANIES —Irving, TX
- Customer service
- 5 years
- Office
- Profit sharing
- Paid holidays
Quick Apply
URM Administrative Assistant
Upbring —Dallas, TX
- Full-time
- Spanish
- English
- Office
- Paid holidays
- Dental insurance
Software Specialist
Mesquite ISD —Mesquite, TX
- Full-time
- Mid-level
- Windows
- High school diploma or GED
Recreation Services Specialist (Hollabaugh Rec Center)
City of Garland —Garland, TX
- $19.37 - $24.96 an hour
- Full-time
- Management
- Marketing
- Mid-level
Airline Support Supervisor
Accommodations Plus International —Fort Worth, TX
- $27 an hour
- Overtime
- Ability to walk for extended periods
- Mid-level
- Office
Quick Apply
3d
Commissioning Field Specialist I
DLB Associates —Dallas, TX
- $99,750 - $120,225 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Engineering
- Mid-level
- Paid parental leave
- Health savings account
Entry level, Territory Sales Specialist, Wound Closure, Dallas
Corza Medical —Dallas, TX
- $100,000 a year
- Full-time
- Remote
- Microsoft Excel
- Hospital
- Customer service
- Health insurance
- 401(k)
Hotel Front Desk Agent - FT- PT
Le Méridien Dallas by the Galleria —Dallas, TX
- $16 an hour
- Part-time
- Hotel
- High school diploma or GED
- Organizational skills
Quick Apply
Ministry Assistant, Intercultural Ministries
Baptist Executive Board —Dallas, TX
- Part-time
- English
- Office
- Travel
Quick Apply
Customer Experience Specialist (Must Have 2 Years of sales Automotive Experience)
Go Luxury Auto Group llc —Dallas, TX
- $85,000 - $200,000 a year
- Full-time
- Bilingual
- Background check
- Sales
- Paid time off
Quick Apply
Nurse Manager - Labor and Delivery
Medical City Dallas —Dallas, TX
- Full-time
- 5 years
- Mid-level
- Employee stock purchase plan
- Disability insurance
Quick Apply
5d
Director, Head of Third-Party Claims
Revantage Corporate Services, LLC —Dallas, TX
- $170,000 - $200,000 a year
- Full-time
- Hybrid work
- 11+ years
- Office
- Residential
- Paid holidays
- Health insurance
Quick Apply
Marketing Specialist
Prestonwood Christian Academy —Plano, TX
- Nights as needed
- Marketing
- Mid-level
- Office

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reservation specialist jobs near dallas tx

Mortgage Servicing Training and Development Specialist

First United Bank & Trust -
Plano, TX

Quick Apply

Job Details

Full-time

Qualifications

Customer service
Microsoft Publisher
Project coordination
High school diploma or GED

Full Job Description

Join Our Team!

We have a great team of friendly, talented and inspiring people at First United. As a learning organization, we take pride in offering exciting opportunities for employees to grow and follow their passions. That's one of the many reasons First United has been voted as one of the top places to work in Oklahoma since 2009! Browse this page to find out more about the First United culture and the many benefits of working here. Then, use our "Get Started" section to take your first step to being a part of First United.

The Position

Job Title

Mortgage Servicing Training and Development Specialist

Job Description

SUMMARY

The Mortgage Servicing Training and Development Specialist is responsible for development, design and delivery of all mortgage training programs for both newly hired and existing residential mortgage staff, with a focus on support all roles that fall withing the mortgage servicing platform.

MAJOR DUTIES AND RESPONSIBILITIES (ESSENTIAL FUNCTIONS)

Developing and implementing training programs for Training Staff.
Evaluate employee training effectiveness and modify programs accordingly.
Coordinate with management staff to identify learning and development opportunities through assessment on employees’ knowledge and capabilities to make recommendations for training, career development, employee engagement and performance improvement.
Assist Management in overseeing training program, staff, escalations and day to day operations.
Assist Management in team development and feedback.
Assist Management with delegation of responsibility and assignment of staff.
Maintain Training Calendar.
Assist Management with Coordination of New Hire on boarding, including daily feedback on performance, system issues and any other pertinent information needed during the new hire period for them to perform their duties.
Assist with special projects as needed.
Responsible for instructional design of training programs as well as facilitation to staff via classroom and virtual settings (WebEx, Teams, Cisco Jabber) within the designated departments
Coach employees upon hire and, in partnership with Servicing Management, provide guidance and assistance to existing employees as needed when questions or issues arise
Development of systems hands-on exercises for the Servicing Platform and creation/presentation of training modules for any new releases or system updates
Create and maintain current training materials (participant guides, handouts, FAQs, job aids, etc.) Document changes for review during internal and external audits. Ensure training is compliant with regulations and company policies
Prepares materials, logistics and technology needs for classroom learning, including assembly of position-specific manuals, Training Room reservations, securing IT equipment, system access, etc.
Create training class schedule, develop lesson plans, track participant attendance and record content mastery results
Coach, observe and provide feedback to leadership regarding participants' consistency and adherence to specific operations role standards and skill set expectations
Proactively engage with team members and leadership to identify and assess training and developmental needs and assist in providing solutions
Actively participate in projects, change management, and process & procedure development as required
Engage and work with QC to ensure QC policy and procedures are in line with training curriculum.
Manage and complete QC for the New Hires and/or any other QC needed job functions as an official QC backup.

ADDITIONAL DUTIES AND RESONSIBILITIES

Completes all required compliance exams on a yearly basis
Dresses in accordance with First United Bank & Trust Company dress code
Adherence to all First United Policies and Procedures
Other duties as assigned by manager

EMPLOYEE SPECIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Work Experience

High School Diploma or equivalent (GED) required, plus some college is strongly preferred
Minimum 2 years Residential Mortgage experience preferred (Default Servicing)
Prior experience in delivery of training programs, and proven ability to adapt to varying learning styles preferred
Highly proficient with Microsoft Office Suite (Word, Power Point, Excel, Visio, Publisher)
1 Year experience with Articulate 360 and AllRegs preferred

Technical/Functional Competencies

Superior oral and written communication skills as well as strong leadership and interpersonal skills, including the ability to relate to employees at all levels of the organization
Comfortable in front of large groups and ability to engage the audience with inspirational/motivational presentations
Demonstrated ability to create fun, engaging, and meaningful content that covers all learning styles and maximizes retention
Highly organized, and must be versatile and flexible based on needs of trainees
Possess the ability and willingness to prioritize, plan schedule and arrange own activities in accomplishing objectives under minimal supervision
Demonstrated passion for people development and customer service excellence
Project Management / Change Management experience a plus, technical writing skillset a huge plus

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned by supervisor to meet the ongoing needs of the organization.

All Locations:

Plano-Parkwood

If any applicant is unable to complete an application or respond to a job opening because of a disability, please email us at [email protected] for assistance.

First United is an Equal Opportunity Employer. To the extent required by Federal or State law, First United does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, or any other characteristic protected by law.

Quick Apply

Refine Your Search

reservation specialist jobs in dallas tx

Mortgage Servicing Training and Development Specialist

Resident Engagement Specialist

Resident Engagement Specialist

Events Specialist

Recreation Services Specialist (Fields Rec Center)

Legal Support Specialist (Litigation)

Customer Service Rep/Event Specialist - Event Rental Business

Senior Claims Specialist

URM Administrative Assistant

Software Specialist

Recreation Services Specialist (Hollabaugh Rec Center)

Airline Support Supervisor

Commissioning Field Specialist I

Entry level, Territory Sales Specialist, Wound Closure, Dallas

Hotel Front Desk Agent - FT- PT

Ministry Assistant, Intercultural Ministries

Customer Experience Specialist (Must Have 2 Years of sales Automotive Experience)

Nurse Manager - Labor and Delivery

Director, Head of Third-Party Claims

Marketing Specialist

I want to receive the latest job alert for reservation specialist in dallas tx

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The Position

Job Title

Job Description

All Locations:

First United is an Equal Opportunity Employer. To the extent required by Federal or State law, First United does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, or any other characteristic protected by law.

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