Top 269 Senior customer advocate Jobs in Dallas Tx

Senior Customer Advocate - Brokerage
TIAA —Dallas, TX
- $26.63 - $32.55 an hour
- Online Application
- Mid-level
- Office
- Conflict management
Senior Manager, Customer Success (R5273)
SHIELD AI —Dallas, TX
- $144,160 - $216,240 a year
- Full-time
- 5 years
- Military
- Office
Ambulatory Client Sales Executive
CompuGroup Medical —Richardson, TX
- Full-time
- Hybrid work
- English
- Mid-level
- Bachelor's degree
- Health insurance
- Dental insurance
13d
Senior Software Architect - Java
CGI Group, Inc. —Dallas, TX
- $89,600 - $198,400 a year
- Azure
- System design
- 11+ years
- Paid parental leave
- Paid holidays
Adult Oncology Nurse Navigator
Medical City Dallas —Dallas, TX
- Full-time
- Mid-level
- 3 years
- Leadership
- Employee stock purchase plan
- Disability insurance
Quick Apply
Adult Oncology Nurse Navigator
North Texas Division Office —Dallas, TX
- Full-time
- Mid-level
- 3 years
- Leadership
- Employee stock purchase plan
- Disability insurance
Quick Apply
Sr. Customer Success Manager, Health Systems (Remote with Regional Travel)
Quest Diagnostics —Irving, TX
- $130,000 - $150,000 a year
- Full-time
- Remote
- 7 years
- Up to 50% travel
- Writing skills
- Fuel card
- Employee stock purchase plan
Quick Apply
5d
Director, Intelligent Platforms
Information Technology Senior Management Forum —Irving, TX
- $158,300 - $263,900 a year
- Full-time
- 11+ years
- Analysis skills
- Presentation skills
Love Promise Customer Experience Manager (DFW Zone)
Subaru of America —Dallas, TX
- $94,800 - $125,000 a year
- Full-time
- Microsoft Excel
- 6 years
- Analysis skills
- Profit sharing
- Health insurance
Senior Manager, Client Success
Cart.com, Inc. —Dallas, TX
- Full-time
- 3 years
- Project management
- Bachelor's degree
Quick Apply
2d
Senior Manager, Product Quality & Customer Experience
McAfee —Frisco, TX
- $124,380 - $204,330 a year
- Full-time
- Hybrid work
- 8 years
- Product management
- Senior level
- Paid parental leave
- Paid holidays
3d
Senior Customer Success Manager (Travel)
Emburse —Addison, TX
- Full-time
- Hybrid work
- Google Workspace
- 5 years
- Office
Senior Community Manager
Eleventh Hour Games —Dallas, TX
- On call
- Remote
- Marketing
- 5 years
- Bachelor's degree
Quick Apply
Sr Customer Advocate Licensed NSL
TIAA —Dallas, TX
- $24.04 - $33.65 an hour
- Online Application
- Research
- Mid-level
- Conflict management
6d
Senior Manager, Account Management
McKesson —Irving, TX
- $102,800 - $171,300 a year
- Hybrid work
- Product management
- Travel
- Experience equivalent to degree accepted
3d
Manager, Partner Relationship Managers
SmithRx —Plano, TX
- $119,300 - $140,400 a year
- Remote
- 3 years
- Presentation skills
- Bachelor's degree
- Commuter assistance
- Paid parental leave
Quick Apply
Sr Dir HR Business Partner
Optimum —Plano, TX
- $161,186 - $230,265 a year
- Background check
- Analysis skills
- Bachelor's degree
Quick Apply
0000008652.IT MANAGER III.INFO TECH SERVICES
Dallas County —Dallas, TX
- Full-time
- Clean driving record
- Computer Science
- 3 years
Senior Product Owner
Broadcom —Plano, TX
- $104,100 - $166,500 a year
- Full-time
- Engineering
- 8 years
- Organizational skills
- Employee stock purchase plan
- Paid holidays
Patient Success Supervisor
Cadence Health —Dallas, TX
- $70,000 - $90,000 a year
- Weekends as needed
- Remote
- Mid-level
- High school diploma or GED
- Recruiting
- Paid parental leave
- Health insurance
Quick Apply

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senior customer advocate jobs near dallas tx

Senior Customer Advocate - Brokerage

TIAA -
Dallas, TX

Apply Now

Job Details

Full-time
$26.63 - $32.55 an hour

Qualifications

Financial transaction processing
Life & Health Insurance License
Experience at securities companies

Full Job Description

Senior Customer Advocate - Brokerage
The Senior Customer Advocate Brokerage works directly with the organization's brokerage clients to deliver phone-based, world-class customer service. This job contributes to the organization's initiatives by acting as an advocate for participants' long-term financial success. This individual's expertise in the organization's products, services and customer experience standards differentiates the organization from the competition, positively impacting client relationships with the organization and its affiliates.

Key Responsibilities and Duties

Delivers quick resolutions to client's questions, concerns and needs related to brokerage accounts and transactions.
Ensures execution of both routine and complex brokerage account activity and maintenance while delivering highest level of customer service.
Provides support to Wealth Management advisors and other areas within the organization as a primary contact for trading and brokerage account service.
Educates clients on retirement and financial planning solutions offered by the organization and its affiliates.
Interprets complex plan rules and explains them to customers in an understandable manner.

Educational Requirements

University (Degree) Preferred

Work Experience

2+ Years Required; 3+ Years Preferred

FINRA Registrations

SRC Indicator: Series 7; Series 63

Licenses and Certifications

Life and Health Insurance License (National) - Multiple Issuers required

Physical Requirements

Physical Requirements: Sedentary Work

Career Level
6IC

Required Skills:

Experience in financial service industry.
Experience with brokerage accounts and transactions.

Related Skills

Adaptability, Collaboration, Communication, Conflict Management, Customer Engagement, Digital Savviness, Innovation, Inspires Others, Prioritizes Effectively, Resourcefulness

Anticipated Posting End Date:

2026-08-31

Base Pay Range: $26.63/hr - $32.55/hr

Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans).

_____________________________________________________________________________________________________

Company Overview

Every worker deserves a secure retirement. For more than 100 years, TIAA has delivered it for millions of people. Founded to help educators retire with dignity, today weʼre a market-leading retirement company fueled by world-class asset management. But weʼre not just another legacy financial services firm. Weʼre fighting harder than ever before for our clients and the many Americans who need us.

Our Culture of Impact

At TIAA, we're on a mission to build on our 100+ year legacy of delivering for our clients while evolving to meet tomorrow's challenges. We equip our associates with future-focused skills and AI tools that enable us to advance our mission. Together, we are fighting to ensure a more secure financial future for all and for generations to come. We are guided by our values: Champion Our People, Be Client Obsessed, Lead with Integrity, Own It, and Win As One. They influence every decision we make and how we work together to serve our clients every day. We thrive in a collaborative in-office environment where teams work across organizational boundaries with shared purpose, accelerating innovation and delivering meaningful results. Our workplace brings together TIAA and Nuveen's entrepreneurial spirit, where we work hard and work together to create lasting impact. Here, every associate can grow through meaningful learning experiences and development pathways—because when our people succeed, our impact on clients' lives grows stronger.

Benefits and Total Rewards

The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That’s why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary .

Equal Opportunity

We are an Equal Opportunity Employer. TIAA does not discriminate against any candidate or employee on the basis of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status.

Our full EEO & Non-Discrimination statement is on our careers home page , and you can read more about your rights and view government notices.

Accessibility Support

TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.

If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:

Phone: (800) 842-2755

Email: [email protected]

Drug and Smoking Policy

TIAA maintains a drug-free and smoke/free workplace.

Apply Now

Refine Your Search

senior customer advocate jobs in dallas tx

Senior Customer Advocate - Brokerage

Senior Manager, Customer Success (R5273)

Ambulatory Client Sales Executive

Senior Software Architect - Java

Adult Oncology Nurse Navigator

Adult Oncology Nurse Navigator

Sr. Customer Success Manager, Health Systems (Remote with Regional Travel)

Director, Intelligent Platforms

Love Promise Customer Experience Manager (DFW Zone)

Senior Manager, Client Success

Senior Manager, Product Quality & Customer Experience

Senior Customer Success Manager (Travel)

Senior Community Manager

Sr Customer Advocate Licensed NSL

Senior Manager, Account Management

Manager, Partner Relationship Managers

Sr Dir HR Business Partner

0000008652.IT MANAGER III.INFO TECH SERVICES

Senior Product Owner

Patient Success Supervisor

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