Top 33 Technology coordinator Jobs in Dallas Tx

IT Service Coordinator (Dallas, TX) - Austin Industries
Austin Industries —Dallas, TX
- Spanish
- Mid-level
- Office
- Disability insurance
- Health insurance
Digital Operations & Enablement Coordinator
Premier Business Support —Plano, TX
- $60,000 - $70,000 a year
- Full-time
- Remote
- Background check
- Microsoft Excel
- Mid-level
- Wellness program
- AD&D insurance
IT Support Coordinator II - Richardson, Tx
Texas Oncology —Richardson, TX
- Monday to Friday
- Mid-level
- Office
- Ability to lift 50 pounds
- Wellness program
- Disability insurance
IT Project Coordinator
UBEO, LLC —Dallas, TX
- Full-time
- Microsoft Excel
- Azure
- Microsoft Outlook
- Health savings account
- AD&D insurance
Project Coordinator, Digital Health
Baylor Scott & White Health —Dallas, TX
- Research
- Mid-level
- Bachelor's degree
Innovation Coordinator
UT Southwestern —Dallas, TX
- Full-time
- Mid-level
- Product management
- Business Administration
- Paid parental leave
- Paid holidays
14d
Process and Implementation Coordinator
Arrow Search Partners —Dallas, TX
- $90,000 - $110,000 a year
- Mid-level
- Bachelor's degree
- Continuous improvement
EHR Support Desk Coordinator
StrideCare —Addison, TX
- Full-time
- Hybrid work
- Writing skills
- HIPAA
- Mid-level
Quick Apply
9d
ITIL/ITSM Coordinator
Ness Digital Engineering —Dallas, TX
- Full-time
- Azure
- AWS
- Senior level
14d
Coordinator of Data Governance for Special Education (26-27 SY)- Performance Outcomes and Data
Irving Independent School District —Irving, TX
- $78,745 - $108,730 a year
- Full-time
- Microsoft Word
- Writing skills
- Teaching Certification
Planning Center Online Database Coordinator
NORTHWEST BIBLE CHURCH OF DALLAS TX —Dallas, TX
- Full-time
- English
- Mid-level
- Office
Quick Apply
Incident Response Coordinator
Trend Micro —Irving, TX
- Weekends as needed
- Hybrid work
- Computer science
- Computer Science
- Mid-level
- Wellness program
- Paid holidays
7d
Facilities IT Project Coordinator
MB2 Dental —Carrollton, TX
- Weekends as needed
- Construction site
- HIPAA
- Mid-level
2d
Senior Coordinator, Information Technology | PAM Health Corporate
PAM Health, LLC —Plano, TX
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Quick Apply
7d
Coordinator of Student Information Systems
Carrollton Farmers Branch Independent School District —Carrollton, TX
- School experience
- Mid-level
- Office
8d
IT Project Coordinator
CLARK Material Handling Company —Flower Mound, TX
- Full-time
- Mid-level
- Office
- Microsoft Office
Quick Apply
14d
Implementation Coordinator
Antera Software USA, Inc. —Plano, TX
- From $50,000 a year
- Full-time
- Background check
- Google Workspace
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
7d
SR Coordinator IT
Universal Logistics Holdings —Arlington, TX
- Full-time
- Computer science
- Computer Science
- Customer service
BI Coordinator - SOX/Governance
Sonoma Consulting Inc. —Plano, TX
- Contract
- Entry level
Quick Apply
Master Data Coordinator (1st Shift)
Essilor and Subsidiaries —Dallas, TX
- Full-time
- Microsoft Word
- Microsoft Excel
- Oracle
- Health insurance
- Paid time off

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IT Service Coordinator (Dallas, TX) - Austin Industries

Austin Industries -
Dallas, TX

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Job Details

Benefits

Disability insurance
Health insurance
Dental insurance
401(k) matching
Employee stock ownership plan

Qualifications

Customer communication
Microsoft Office
High school diploma or GED

Full Job Description

Austin Industries is one of the nation’s largest, most diversified U.S.-based construction companies. With more than 8,000 employee-owners, Austin Industries provides nearly every type of civil, commercial and industrial construction services through the expertise of our operating companies: Austin Bridge & Road, Austin Commercial and Austin Industrial.

Austin Industries has an outstanding opportunity for an IT Service Coordinator at our corporate headquarters in Dallas, Texas. The Coordinator serves as the primary point of contact between IT service teams and end users. They ensure efficient handling of service requests, maintain high service quality, and support continuous improvement in IT operations. The role also includes reviewing and consolidating reports from desktop support technicians to ensure alignment with service standards. Position will perform other duties as assigned beyond the responsibilities listed below.

Responsibilities:

Service Request Management

- Receive, log, and track IT service requests and incidents using ticketing systems.
- Prioritize and assign tickets to appropriate support teams.
- Monitor ticket progress and ensure timely resolution.
- Communicate status updates to users and stakeholders.

Communication & Coordination

- Act as a liaison between users, IT support teams, and vendors.
- Coordinate with internal departments to resolve cross-functional issues.
- Facilitate meetings and follow-ups for high-priority incidents or service outages.

Documentation & Reporting

- Maintain accurate records of service requests, resolutions, and performance metrics.
- Generate regular reports on service desk performance, ticket trends, and SLA compliance.
- Document standard operating procedures and knowledge base articles.

Service Quality & Improvement

- Monitor service delivery against SLAs and KPIs.
- Identify recurring issues and recommend process improvements.
- Support implementation of ITIL practices and continuous service improvement initiatives.

User Support & Training

- Provide first-level support for common IT issues.
- Assist users with onboarding and access to IT systems.
- Conduct training sessions or create guides for frequently used tools and services.

Travis - Desktop Technician Report Oversight

- Review daily, weekly, and monthly reports submitted by desktop support technicians.
- Ensure technician activities align with service delivery goals and standards.
- Identify trends or recurring issues from technician reports and escalate as needed.
- Provide feedback and support to technicians to improve service quality and efficiency.

Qualifications:

A bachelor's degree in Information Technology or related is highly preferred
Bilingual in Spanish highly preferred
3+ years of IT support/service desk experience
Hands-on Jira Service Management experience
Exposure to enterprise tools (M365, Intune)
Proven SLA/KPI reporting experience
Experience coordinating incidents or outages
Information Technology Infrastructure Library (ITIL) Foundation
Excellent time management and organizational skills
Must be highly organized with an attention to detail
Be an effective communicator with strong customer service skills
Ability to work in a fast-paced, deadline driven environment

Requirements:

High School Diploma/GED or higher
Working Knowledge of MS Office
Applicants must be legally authorized to work for ANY employer in the United States. Austin Industries is unable to sponsor or take over sponsorship of an employment visa for this position.

Benefits & Compensation

We offer excellent benefits including medical, dental, life and disability insurance, and a matching 401K plan. We are proud to be a 100% Employee-Owned Company (ESOP)! To learn more about our employee-ownership structure, please go to https://www.austin-ind.com/our-company/100-employee-owned (https://www.austin-ind.com/our-company/100-employee-owned).

Austin Industries is an Equal Opportunity Employer.

See the “Know Your Rights” poster available in English (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf) and Spanish (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRightsSp6.12.pdf).

About Austin Industries

Austin Industries and its operating companies engage in almost every type of civil, commercial and industrial construction. Austin is owned entirely by its employees through its Employee Stock Ownership Plan (ESOP). Austin Industries has a rich history. We are one of the largest and most diversified construction firms in the nation. Austin stands on the core values of Uncompromising Integrity, Employee-ownership, Exemplary Service and Excellence in Safety.

To learn more about our history, culture and operations, visit us at www.austin-ind.com (http://www.austin-ind.com).

No Third-Party Inquiries Please

This Company does not accept and will not consider unsolicited resumes or any other unsolicited candidate information submitted to the Company or any of its employee-owners by staffing agencies, search firms, or third-party recruiters in response to a posted vacancy. The Company will not pay any placement fee(s) without a written agreement to do so (i.e., payment must be required pursuant to the terms of a written agreement).

Any unsolicited resumes or candidate information submitted to this Company or any of its employee-owners becomes the property of the Company.

Accessibility Note

If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs or have accessibility concerns, please contact the People Services Team at (877) 831-1217.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Apply Now

Refine Your Search

technology coordinator jobs in dallas tx

IT Service Coordinator (Dallas, TX) - Austin Industries

Digital Operations & Enablement Coordinator

IT Support Coordinator II - Richardson, Tx

IT Project Coordinator

Project Coordinator, Digital Health

Innovation Coordinator

Process and Implementation Coordinator

EHR Support Desk Coordinator

ITIL/ITSM Coordinator

Coordinator of Data Governance for Special Education (26-27 SY)- Performance Outcomes and Data

Planning Center Online Database Coordinator

Incident Response Coordinator

Facilities IT Project Coordinator

Senior Coordinator, Information Technology | PAM Health Corporate

Coordinator of Student Information Systems

IT Project Coordinator

Implementation Coordinator

SR Coordinator IT

BI Coordinator - SOX/Governance

Master Data Coordinator (1st Shift)

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