Top 676 Front desk agent Jobs in Dallas Tx 75370

Lead Concierge
Stratton Amenities —Plano, TX
- $18 - $19 an hour
- Weekends as needed
- Mid-level
- High school diploma or GED
- Apartments
2d
Concierge- PRN
Tradition Senior Living —Dallas, TX
- PRN
- Computer literacy
- English
- Computer skills
Quick Apply
Front Desk Host
Miniluxe Inc —Plano, TX
- $18 - $20 an hour
- Ability to stand for extended periods
- Ability to lift 25 pounds
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Front Desk
Marriott International, Inc —Plano, TX
- Full-time
- Hotel
- High school diploma or GED
- Front desk
Front Desk Associate
Altra Construction, LLC —Plano, TX
- $23.54 - $28.35 an hour
- Part-time
- Bilingual
- Microsoft Outlook
- Inventory management
- 401(k)
- Flexible schedule
Quick Apply
6d
Front Desk Receptionist
AIRBUS DS GOVERNMENT SOLUTIONS, INC. —Plano, TX
- $20 - $22 an hour
- Microsoft Word
- Microsoft Outlook
- Office
Quick Apply
4d
Front Desk Receptionist
Staybridge Suites —Plano, TX
- $15 - $16 an hour
- Part-time
- Computer literacy
- Hotel
- Computer skills
- Paid time off
- Employee assistance program
Quick Apply
Front Desk Associate - Children's Health StarCenter
Children's Health StarCenters —Dallas, TX
- Part-time
- Office
- Children
- In-person
Quick Apply
Part Time Front Desk Associate (Weekend Swing Shift)
Action Property Management —Dallas, TX
- $20 - $22 an hour
- Part-time
- Background check
- 18 years or older
- Pass drug screening
- Health insurance
- Dental insurance
Quick Apply
Front Desk Receptionist / Customer Service Representative
Apex Auto Care —Dallas, TX
- $23.00 - $27.70 an hour
- Full-time
- Computer literacy
- Office
- Computer skills
- Paid holidays
- Opportunities for advancement
Quick Apply
Front Desk Receptionist
Frisco Dental Hub —Frisco, TX
- $18 - $20 an hour
- Part-time
- Spanish
- Dental office
- Organizational skills
Quick Apply
Front Desk Agent
DoubleTree by Hilton Hotel Dallas Near the Galleria —Dallas, TX
- Weekends as needed
- Basic math
- Hotel
- 1 year
- Health insurance
- 401(k)
Quick Apply
13d
FRONT DESK - FULL TIME - UP TO $15/HOUR
Crescent Hotels & Resorts LLC —The Colony, TX
- Up to $15 an hour
- Full-time
- Research
- Hotel
- Negotiation
Quick Apply
Guest Service Representative
Cambria Hotel Plano TX —Plano, TX
- Weekends as needed
- Hotel
- High school diploma or GED
- Organizational skills
- Paid parental leave
- Health insurance
Quick Apply
Front Desk Associate
Children's Health StarCenters —Plano, TX
- $10 - $12 an hour
- Extended hours
- Office
- Entry level
Quick Apply
Front Desk Receptionist
Jose Eber Salon —Plano, TX
- $14 - $18 an hour
- Part-time
- In-person
- Entry level
- Employee discount
- Flexible schedule
Quick Apply
Front Desk Associates, Plano
Equinox —Plano, TX
- Part-time
- Computer literacy
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
18h
Front Office Associate
RAYUS Radiology —Plano, TX
- Part-time
- Bilingual
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Disability insurance
Quick Apply
Medical Front Desk Receptionist
North Texas Sarcoma —Carrollton, TX
- $20 - $23 an hour
- Part-time
- Bilingual
- HIPAA
- Administrative experience
Quick Apply
6d
Front Desk Agent
Renaissance Dallas North Hotel —Dallas, TX
- $17 an hour
- Weekends as needed
- Background check
- Hotel
- High school diploma or GED
- Health insurance
- Paid time off
Quick Apply
12d

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front desk agent jobs near dallas tx 75370

Lead Concierge

Stratton Amenities -
Plano, TX

Apply Now

Job Details

$18 - $19 an hour
2 days ago

Qualifications

Customer communication
Confidential information handling
Customer relationship building
Team leadership
Coaching
Client rapport building
Employee relationship building
Answering guest questions
Managing hospitality teams
High school diploma or GED
Team development
Team training
Retail store experience
Guest rapport building
Customer service problem-solving
Stakeholder relationship building
Staff development

Full Job Description

Stratton Amenities, a premier provider of luxury front desk concierge services for high-end apartments and condominiums, is seeking a dynamic Lead Concierge to join our team. We are dedicated to creating an unparalleled hospitality experience for our associates, residents, and clients.

The Lead Concierge/Supervisor will be responsible for leading a dedicated team of concierge ambassadors, acting as the primary liaison between the property manager and the concierge team, and ensuring the delivery of exceptional service to our residents, guests, and prospects. The ideal candidate will have a passion for hospitality and a commitment to creating memorable experiences.

Key Responsibilities:

Act as the face of the property, leading by example
Facilitate communication between the property manager and the concierge team
Exceed expectations by providing anticipatory service and smooth accommodations
Address resident concerns and complaints promptly and professionally
Conduct weekly meetings with the property manager to identify areas for improvement
Manage team schedules and oversee weekly payroll
Hold monthly staff meetings and conduct one-on-one meetings with each associate to set performance goals
Implement and enforce accountability measures, disciplinary action, and performance coaching
Develop and implement new SOPs to continually improve concierge operations
Foster a positive work culture and environment
Enforce uniform and grooming standards
Participate in monthly regional director calls

Position Requirements:

A passion for delivering exceptional service and hospitality
Excellent verbal and written communication skills
Strong problem-solving and leadership abilities
Outstanding relationship-building skills
Ability to maintain confidentiality
A sense of pride and ownership in the position and property
Ability to respond quickly and genuinely to residents’ and guests’ requests
At least five years of hospitality experience
Exceptional interpersonal skills and guest service abilities
Organized, proactive, productive, and self-motivated with a positive attitude
Ability to maintain a neat and professional appearance
Ability to think clearly and make concise decisions under pressure

Secondary Responsibilities:

Build rapport and relationships with residents
Maintain professional telephone etiquette and message delivery
Log resident packages accurately, ensure timely delivery, and conduct package inventory audits
Monitor lobby and surveillance cameras and patrol property to ensure resident safety and security
Assist in scheduling and completing amenities’ requests
Escort individuals as necessary
Walk the premises to ensure the highest standards are being met
Perform all other duties as assigned by the property manager or per property SOP’s
Flexibility to work nights, weekends, and holidays

Experience Requirements:

Leadership and supervisory skills and experience
Training and development experience
Exceptionally enthusiastic and positive individual
2 years’ experience in Hospitality, Multifamily or Upscale Hotel
2 years’ experience in a busy luxury retail environment
Must have experience delivering exceptional service

Stratton Amenities is an equal opportunity employer. We believe in the power of diversity and inclusion in creating connections and fostering a culture of service.

High school diploma or equivalent required Additional coursework or training in hospitality or customer service preferred

Apply Now

Refine Your Search

front desk agent jobs in dallas tx 75370

Lead Concierge

Concierge- PRN

Front Desk Host

Front Desk

Front Desk Associate

Front Desk Receptionist

Front Desk Receptionist

Front Desk Associate - Children's Health StarCenter

Part Time Front Desk Associate (Weekend Swing Shift)

Front Desk Receptionist / Customer Service Representative

Front Desk Receptionist

Front Desk Agent

FRONT DESK - FULL TIME - UP TO $15/HOUR

Guest Service Representative

Front Desk Associate

Front Desk Receptionist

Front Desk Associates, Plano

Front Office Associate

Medical Front Desk Receptionist

Front Desk Agent

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