Top 53 Hotel Jobs in Dalton Ga

Guest Service Manager
FAIRFIELD INN & SUITES - CHATTANOOGA —Chattanooga, TN
- Weekends as needed
- Sales
- Computer literacy
- Mid-level
Quick Apply
13d
Hybrid Position
Home2 Suites - Dalton, GA —Dalton, GA
- $13.50 - $14.50 an hour
- Part-time
- Hybrid work
- Background check
- Hotel
- In-person
- Flexible schedule
Quick Apply
7d
Room Attendant
Fairfield Inn & Suites - Dalton —Dalton, GA
- $12 - $13 an hour
- Sanitation
- English
- Hotel
- Health insurance
- Dental insurance
Quick Apply
House Attendant
Fairfield Inn & Suites - Dalton —Dalton, GA
- $11 - $13 an hour
- Holidays
- Heavy lifting
- English
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
AVID HOTEL —Ringgold, GA
- $12 - $15 an hour
- Weekends as needed
- Hotel
- Cleaning
- Communication skills
- Employee discount
- Opportunities for advancement
Quick Apply
Front Desk Agent
Comfort Inn & Suites —Calhoun, GA
- $12 an hour
- Part-time
- Hotel
- In-person
- Entry level
Quick Apply
5d
Guest Service Agent
Drury Hotels Company LLC —Chattanooga, TN
- $16.36 an hour
- Urgently hiring
- English
- Hotel
- Cleaning
- Health insurance
- Dental insurance
3d
Guest Service Representative
TRU by Hilton Shallowford —Chattanooga, TN
- 8 hour shift
- Writing skills
- English
- Hotel
- Paid holidays
- Health insurance
Quick Apply
Room Attendant / Housekeeper
TRU by Hilton Shallowford —Chattanooga, TN
- $14.50 an hour
- 8 hour shift
- English
- Ability to climb stairs
- Hotel
- Paid holidays
- Health insurance
Quick Apply
Assistant Executive Housekeeper
Drury Hotels Company LLC —Chattanooga, TN
- Up to $3,200 a year
- Urgently hiring
- Mid-level
- Hotel
- Guest services
- Health insurance
- Dental insurance
14d
Guest Service Representative
CANDLEWOOD SUITES - CHATTANOOGA HAMILTON —Chattanooga, TN
- Weekends as needed
- Computer literacy
- English
- Mid-level
Quick Apply
Rooms Inspector
FAIRFIELD INN & SUITES - CHATTANOOGA —Chattanooga, TN
- $16 - $18 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Computer skills
Quick Apply
Guest Services Representative
WoodSpring Suites -- Chattanooga —Chattanooga, TN
- $13 - $14 an hour
- Part-time
- Mid-level
- Ability to climb stairs
- Hotel
Quick Apply
Breakfast Attendant
Drury Hotels Company LLC —Chattanooga, TN
- From $16.36 an hour
- Urgently hiring
- Serving
- English
- Hotel
- Health insurance
- Dental insurance
Maintenance Worker
Comfort Inn & Suites —Calhoun, GA
- $15 an hour
- Part-time
- 18 years or older
- Hotel
- In-person
Quick Apply
5d
Front Desk Agent / Guest Services Agent
SpringHill Suites by Marriott Chattanooga North/Ooltewah —Ooltewah, TN
- Full-time
- Hotel
- Organizational skills
- Communication skills
- Dental insurance
- 401(k)
Quick Apply
Guest Service Representative
FAIRFIELD INN & SUITES - CHATTANOOGA —Chattanooga, TN
- Part-time
- Computer literacy
- English
- Mid-level
Quick Apply
Part-time Weekend Hotel Guest Service Rep
Dynamic Hamilton Place LLC —Chattanooga, TN
- $15 - $16 an hour
- 12 hour shift
- Hotel
- Organizational skills
- Communication skills
Quick Apply
Desk Associate
Fairfield Inn & Suites —Calhoun, GA
- From $11 an hour
- Part-time
- Hotel
- Organizational skills
- In-person
- Employee discount
Quick Apply
Front Desk/Night Auditor
Hampton Inn by Hilton -Ringgold, GA —Ringgold, GA
- From $13 an hour
- Part-time
- Spanish
- English
- Hotel
- Opportunities for advancement
Quick Apply
11d

I want to receive the latest job alert for hotel in dalton ga

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

hotel jobs near dalton ga

Breakfast Attendant jobs in Chattanooga, TN

Guest Service Agent jobs in Chattanooga, TN

Front Desk Agent jobs in Calhoun, GA

Inspector jobs in Chattanooga, TN

Breakfast Attendant jobs in Rockledge, FL

Breakfast Attendant jobs in West Hartford, CT

Breakfast Attendant jobs in Des Moines, IA

Beach Attendant jobs in Miami, FL

Breakfast Attendant jobs in Glens Falls, NY

Maintenance Person jobs in Hammond, LA

Maintenance jobs in Fredericksburg, VA

Maintenance Supervisor jobs in Salt Lake City, UT

Maintenance Person jobs in Corydon, IN

Maintenance Person jobs in Long Branch, NJ

Maintenance Person jobs in Glastonbury, CT

Hotel Maintenance jobs in Louisville, KY

Hospital Maintenance jobs in Orlando, FL

Service Desk Associate jobs in Chicago, IL

Virtual Customer Service jobs in Michigan

Service Desk Associate jobs in Morris, IL

Guest Service Manager

FAIRFIELD INN & SUITES - CHATTANOOGA
Chattanooga, TN

Quick Apply

Job Details

Full-time
13 days ago

Qualifications

Computer operation
Customer communication
Staff supervision
Property management tools
Team supervision
Sales
Answering guest questions
Performance feedback (performance evaluation method)
Managing hospitality teams
Team development
Hiring
Recruiting
Interviewing
Computer skills
Hotel staff training
Hotel and accommodations guest complaints handling
Ordering supplies
Staffing management
General management
Marketing
Professional development training

Full Job Description

Description:

Oversees all guest services associates and ensures guests’ needs are met in a timely and friendly manner. Ensures all guest services associates are adhering to brand policies and procedures. Assists with guest issues if they cannot be immediately resolved by a guest services associate.

Oversees lobby operations and hotel amenities, such as concierge or valet services and pool or spa operations.

Works with General Manager to ensure scheduling and inventories are within anticipated budget

Success is determined through high quality scores related to guest satisfaction with front desk services, assistance, and amenities.

PREREQUISITES

The Company associates have access to guestrooms and property, character traits of honesty and trustworthiness are essential to this position. Therefore, associates must pass the appropriate security clearance, per company policy.

One year experience supervising (at least) three associates.
Two years’ experience in service industry.

SUMMARY OF ESSENTIAL JOB FUNCTIONS

Must be able to perform major life activities: Standing, lifting, bending, learning, reading, concentrating, thinking, and communicating.
Must be able to push or pull 60 pounds unassisted and lift and/or carry 30 pounds unassisted.
Must be able to stand for eight hours, bend, stretch, reach.
Must be able to see and hear
Must be able to communicate with other associates and/or guests.

Requirements:

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

Knowledge:

Area shopping, dining, entertainment and travel directions to assist guest inquiries.
Daily hotel operations check daily events, bulletin boards and are up to date on changes, new procedures and events.
Entire property, staff, services, hours of operation, type of rooms, locations, rates, discounts

Skills:

Train and develop associates through meetings, logs, etc.
Monitor and document associates for both positive and negative feedback.
Computer literate to thoroughly operate property management system.
Maintain organization of supplies and order as necessary.
Supervisory skills: interview, hire, train, appraise, document, motivate.

Abilities:

Multi task, remain associate and guest service centric.
Effectively communicate with guests, department heads, associates and home office support staff.
Solve guest issues with professionalism maintain hospitable attitude.
Market and promote to increase exposure and sales.
Stay organized and proactively organize in a fast paced environment

SPECIFIC RESPONSIBILITIES

Maintain a professional cohesive team by: hiring, training, coaching, counseling and developing the most qualified individuals.
Analyzes guest feedback and formulates strategies to continuously improve overall rating.
Promote positive morale and friendly attitudes.
Complete administrative duties in a timely manner: schedules, payroll, inventories, orders, production controls, etc.
Work within budgeted guidelines for maximum revenues and within labor models.
Maintain safety and security practices, have thorough knowledge of emergency procedures.
Ensure guests are provided with the highest quality product and service.
Must be thoroughly familiar with the Associate Handbook, implement all the rules, policies and procedures established by the company; including, but not limited to, those contained in the Associate Handbook.
Maintain certification from a brand approved responsible vendor training program.
Utilize Service Recovery Log and other necessary communication logs from shift to shift. Respond to guest comments and issues in a timely manner.
Other duties as assigned, and as staffing needs arise throughout the hotel.

WORKING CONDITIONS/SPECIAL REQUIREMENTS

This position requires a physical presence at the hotel and is not conducive of telecommuting or remote work.
Standing, walking for long periods of time while maintaining a friendly professional image.
May be required to work any day/shift, including nights and weekends.
Periodic overnight travel required may be required.

POSITIONS FOR POSSIBLE ADVANCEMENT

Assistant General Manager
General Manager

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed.

Quick Apply

Refine Your Search

hotel jobs in dalton ga

Guest Service Manager

Hybrid Position

Room Attendant

House Attendant

Front Desk Agent

Front Desk Agent

Guest Service Agent

Guest Service Representative

Room Attendant / Housekeeper

Assistant Executive Housekeeper

Guest Service Representative

Rooms Inspector

Guest Services Representative

Breakfast Attendant

Maintenance Worker

Front Desk Agent / Guest Services Agent

Guest Service Representative

Part-time Weekend Hotel Guest Service Rep

Desk Associate

Front Desk/Night Auditor

I want to receive the latest job alert for hotel in dalton ga

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected