Top 16 it support Jobs in dalton ga

Senior Microsoft Communications Support Engineer
EmpireOne Contact Center —Georgia
- $70,000 - $90,000 a year
- Full-time
- Remote
- English
- Mid-level
- Analysis skills
- Flexible schedule
Quick Apply
21h
Field Support Specialist
The New Flat Rate —Dalton, GA
- $59,000 - $79,000 a year
- Full-time
- Mid-level
- Office
- Electrical experience
- Paid holidays
- Health insurance
IT Specialist
Campbell Printing Company Inc —Dalton, GA
- Full-time
- Entry level
- Under 1 year
Quick Apply
16h
Local IT Infrastructure & Shopfloor Support Technician
Techniplas —Dalton, GA
- Full-time
- Computer Science
- Mid-level
- Communication skills
Quick Apply
IT Technician
City of Collegedale —Collegedale, TN
- $32.21 an hour
- Weekends as needed
- Mid-level
- Windows
- High school diploma or GED
- Health savings account
- Health insurance
Quick Apply
1d
Computer Technician 1
Hamilton County Department Of Education —Chattanooga, TN
- Full-time
- Customer service
- Research
- High school diploma or GED
Desktop Support Specialist
Tennessee Oncology —Chattanooga, TN
- Full-time
- Computer science
- Computer Science
- Research
Quick Apply
Escalation Engineer
Velocity1 Technologies, LLC —Chattanooga, TN
- Full-time
- Mid-level
- Office
- High school diploma or GED
Quick Apply
VistA Technical Subject Matter Expert (SME) - Tier 2 Support (Remote)
Govcio LLC —United States
- $140,000 - $150,000 a year
- Full-time
- Remote
- 11+ years
- Bachelor's degree
- Mentoring
4d

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Field Support Specialist
The New Flat Rate —Dalton, GA
Provide live phone and virtual support to technicians in the field• Guide technicians on proper use of the TNFR app during real service scenarios• Assist with…
$59,000 - $79,000 a year
Customer Service & RMA Operations Manager
Aces Fuel Injection —Chattanooga, TN
Create and manage QA scorecards and audit processes for calls, emails, messages, tickets, social media responses, RMA notes, and customer follow-up.
$90,000 - $110,000 a year
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14d

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Technical Service Analyst
MedBen —Newark, OH
Associate degree in computer science or related field, required. Four-year degree in Computer Science or related field, preferred.
Quick Apply
IT Field Service Technician
StaffSource —Columbus, OH
Minimum 3 years of hands-on IT support experience (desktop, field, or technical support). This is a hands-on, field-based role requiring strong technical…
$22 - $33 an hour
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7d

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it support jobs near dalton ga

Senior Microsoft Communications Support Engineer

EmpireOne Contact Center
Georgia

Quick Apply

Job Details

Full-time
$70,000 - $90,000 a year
21 hours ago

Benefits

Flexible schedule

Qualifications

Telecommunications network troubleshooting
Telecommunications network device configuration
Network analyzers
IT user and group management
GPO
DNS security
Cloud security management
English
Microsoft Exchange
Incident Escalation
Firewall configuration
VoIP
VoIP implementation projects
Email configuration (technical support)
Cloud service support
IT support
Microsoft Teams
Voice over internet protocol (VoIP) configuration
IP networking
Network routing
Microsoft 365 support
TCP/IP
Escalation handling
Video conferencing systems operation
Packet capture analyzers
Microsoft 365 proficiency

Full Job Description

ABOUT THE ROLE

We are looking for a senior-level support engineer with deep expertise in Microsoft Teams, Office 365, and VoIP telephony. You will serve as the escalation point for complex communications and network issues, own problems through to resolution, and onboard and administer Teams-based call center platforms for our customers. This is a hands-on technical role — not a coordinator or manager position.

WHAT YOU WILL DO

Administer and support Microsoft Teams and Office 365 environments

Onboard, configure, and administer Microsoft Teams-based call center platforms on behalf of customers

Troubleshoot VoIP issues including SBC configuration, Direct Routing, and SIP trunk diagnostics

Serve as senior/escalation tier for call center communications issues

Diagnose and resolve network-layer issues: TCP/IP, DNS, routing, and connectivity

Identify and resolve firewall-related issues including rule analysis, port conflicts, SIP ALG, and VoIP traffic behavior

Handle occasional internal IT support tasks (~10% of role) including Office 365 user provisioning, licensing, group policies, SharePoint, Exchange Online, and general staff IT issues

Document issues, resolutions, and configurations clearly and thoroughly

Respond to critical outage calls outside business hours on the rare occasion when all-hands support is required

REQUIRED SKILLS & EXPERIENCE

Microsoft Stack

Microsoft Teams Administration — configuration, policies, calling plans, Direct Routing

Office 365 Administration — user management, licensing, security, compliance

VoIP & Telephony

SIP protocol knowledge — call flows, SIP traces, troubleshooting SIP signaling issues

SBC (Session Border Controller) configuration and troubleshooting

Direct Routing and SIP trunk setup and diagnostics

Call center platform troubleshooting at a senior/escalation level

Networking

TCP/IP and DNS — solid working knowledge, not just conceptual

Network troubleshooting: packet analysis, routing, connectivity

Firewall knowledge: rule review, port management, SIP ALG behavior, VoIP traffic flows

Communication

C2 English — written and spoken fluency required for client-facing and internal communication

Job Type: Full-time

Pay: $70,000.00 - $90,000.00 per year

Benefits:

Flexible schedule

Experience:

• Microsoft Teams Administration : 2 years (Required)
Office 365 Administration: 2 years (Required)
VoIP & Telephony: 2 years (Required)
Networking: 2 years (Required)

Work Location: Remote

Quick Apply

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it support jobs in dalton ga

Senior Microsoft Communications Support Engineer

Field Support Specialist

IT Specialist

Local IT Infrastructure & Shopfloor Support Technician

IT Technician

Computer Technician 1

Desktop Support Specialist

Escalation Engineer

VistA Technical Subject Matter Expert (SME) - Tier 2 Support (Remote)

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