Job Title: Logistics Coordinator
Department: Shipping
Shift: 1st Monday - Friday from 8:00 AM - 5:00 PM
Summary
Coordinates and expedites flow of materials by performing the following duties.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
- Develop and maintain a great working relationship with transportation vendors including on/off site meetings, phone, and email.
- Develop and maintain a great working relationship with Customer Service and outside customers. Includes occasional customer visits.
- Maintain outbound transportation schedules by reviewing daily shipment demand and reviewing/communicating with transportation vendors daily to ensure customer expectation is met.
- Track deliveries as necessary to ensure product arrives as planned.
- Willingness to become an expert in Mannington shipping and freight billing processes. This willingness includes providing leadership, training and/or assisting other associates in any department to provide the best customer experience.
- Update and provide tracking information to Customer Service and other necessary parties.
- Develop outbound specs to help actively train Customer Service to provide the best customer experience.
- Create internal shipment documentation for internal warehouse transfers of product.
- Coordinate orders with multiple warehouse storage locations.
- Process freight invoices and resolve freight discrepancies when they arise.
- Provide leadership in the Distribution safety process.
- Investigation of internal/external claims for all warehousing operations.
- Filing claims with carriers for lost or damaged shipments and maintaining record for all claims filed.
- Limited travel required
Supervisory Responsibilities
This job has no supervisory responsibilities.
Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
Analytical - Uses intuition and experience to complement data.
Design - Uses feedback to modify designs; Demonstrates attention to detail.
Problem Solving - Identifies and resolves problems; Works well in group problem solving situations; Uses reason even
when dealing with emotional topics.
Technical Skills - Strives to continuously build knowledge and skills; Shares expertise with others.
Customer Service - Responds to requests for service and assistance; Meets commitments.
Interpersonal Skills - Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
Oral Communication - Listens and gets clarification; Responds well to questions.
Written Communication - Able to read and interpret written information.
Teamwork - Exhibits objectivity and openness to others' views; Puts success of team above own interests; Able to build
morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
Diversity - Shows respect and sensitivity for cultural differences.
Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically;
Upholds organizational values.
Organizational Support - Follows policies and procedures; Supports organization's goals and values.
Judgment - Displays willingness to make decisions; Includes appropriate people in decision-making process.
Motivation - Demonstrates persistence.
Planning/Organizing - Uses time efficiently.
Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and
consideration regardless of their status or position; Accepts responsibility for own actions.
Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to
improve performance.
Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports
potentially unsafe conditions; Uses equipment and materials properly.
Adaptability - Adapts to changes in the work environment; Able to deal with frequent change, delays, or unexpected
events.
Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent;
Arrives at meetings and appointments on time.
Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps
commitments; Commits to long hours of work when necessary to reach goals.
Initiative - Asks for and offers help when needed.
Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness.
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable
accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
High school diploma or general education degree (GED); or six months to one year related experience and/or training; or
equivalent combination of education and experience.
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure
manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or
employees of organization.
Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and
decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability
to deal with problems involving several concrete variables in standardized situations.
Computer Skills
To perform this job successfully, an individual must have knowledge of SAP and Microsoft Office Products. Advanced knowledge of Excel a must, ability to create Pivot Tables, V Look-up Tables, and Formulas.
Other Skills and Abilities
Up to 10% travel may be required.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is regularly required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is occasionally exposed to moving mechanical parts. The noise level in the work environment is moderate.
