Top 491 Customer service representative Jobs in Damascus Or

Contact Center Representative
NW Priority Credit Union —Beaverton, OR
- $21 - $28 an hour
- Overtime
- Analysis skills
- Travel
- Ability to sit for extended periods
Member Relations Representative, Fleet
AAA Oregon/Idaho —Tualatin, OR
- $22 - $24 an hour
- Monday to Friday
- Computer literacy
- Writing skills
- Office
- Disability insurance
- Dental insurance
Quick Apply
19h
Service Customer Care Coordinator - Account Manager
Comfort Makers Home Health Company —Portland, OR
- $60,000 - $66,000 a year
- Full-time
- Bachelor's degree
- Driving
- Home Health
- Paid training
- Health insurance
Quick Apply
Insurance Policy Service Representative
AAA Oregon/Idaho —Portland, OR
- $20.50 an hour
- Weekends as needed
- Computer literacy
- Office
- Communication skills
- Paid holidays
- Health insurance
Quick Apply
5d
Inside Sales/Customer Service
Confidential —Portland, OR
- $23 - $26 an hour
- 8 hour shift
- Microsoft Word
- Background check
- Microsoft Excel
- Profit sharing
- Health savings account
Quick Apply
7d
Customer Service Representative
QUIPT HOME MEDICAL INC —Clackamas, OR
- Microsoft Excel
- High school diploma or GED
- Typing
- Paid holidays
- Disability insurance
Quick Apply
Client Service Representative-Animal Hospital
First City Veterinary Hospital —Oregon City, OR
- $18 - $22 an hour
- Full-time
- Customer service
- Administrative experience
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
Customer Service Associate I
Dollar Tree —Clackamas, OR
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store
- Health insurance
- Dental insurance
Commercial Banking Client Representative
U.S. Bank National Association —Gresham, OR
- $24.18 - $32.21 an hour
- Multiple hires
- Hybrid work
- Mid-level
- 3 years
- Analysis skills
- Paid holidays
- Disability insurance
Member Center Representative
Oregon Public Broadcasting —Portland, OR
- $28.17 - $29.20 an hour
- Weekends as needed
- Remote
- Background check
- Writing skills
- 2 years
- Work from home
Quick Apply
1d
Contact Center Representative I CTA
The Standard —Portland, OR
- $20.00 - $26.20 an hour
- Full-time
- Remote
- Background check
- Research
- High school diploma or GED
- Paid parental leave
- Paid holidays
5d
Budtender- Customer Service Associate
Cannabis Nation —Gresham, OR
- $17 an hour
- Weekends as needed
- Background check
- Inventory management
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative
Sun Glow Inc. —Portland, OR
- $25 - $28 an hour
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Customer Service Representative
U-Haul —Portland, OR
- Part-time
- Clean driving record
- Forklift
- High school diploma or GED
- Paid holidays
- Health insurance
Customer Service Associate - Temporary
Walgreens —Happy Valley, OR
- $16.30 - $18.00 an hour
- Temporary
- Maintenance
- English
- Cleaning
- Health insurance
- Dental insurance
Customer Service Representative/Lot Attendant
U-Haul —Gresham, OR
- Part-time
- Clean driving record
- Forklift
- High school diploma or GED
- Paid holidays
- Health insurance
Customer Service Representative
Charlie's Produce —Clackamas, OR
- From $20.50 an hour
- Full-time
- Spanish
- Microsoft Outlook
- US work authorization
- Profit sharing
- Paid holidays
Quick Apply
6d
Customer Service Associate
Walgreens —Happy Valley, OR
- $16.30 - $18.00 an hour
- Weekends as needed
- Maintenance
- English
- Cleaning
- Health insurance
- Dental insurance
Client Relations Specialist
Gradient Inc —Clackamas, OR
- $25.07 an hour
- Overtime
- Background check
- Pass drug screening
- Office
- Paid holidays
- Health insurance
Quick Apply
Part-Time Fuel Attendant/Customer Service Rep.
Hassan & Sons Inc —Oregon City, OR
- $16.80 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Organizational skills
Quick Apply
8d

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Contact Center Representative

NW Priority Credit Union -
Beaverton, OR

Apply Now

Job Details

Full-time
$21 - $28 an hour

Qualifications

Confidential information handling
Email customer support
Technical support via phone
Account maintenance
Financial transaction processing
Phone communication
Account troubleshooting
Client inquiry handling
Promoting bank products
Answering guest questions
Scanning
Incident Escalation
Post-sales issue resolution
Customer engagement
Data entry
Document imaging
Assisting with digital banking services
Productivity software
Handling account queries
Technical support via email
Balancing end-of-day transactions
Promoting bank services
Account opening
Client interaction via phone calls
Banking regulatory compliance

Full Job Description

Description:

NW Priority Credit Union is excited to offer a new position to join our team at our Beaverton branch. An entry-level contact center employee services as the primary point of contact for members, handling various types of inbound calls and communication. Their responsibilities include answering member inquiries, resolving issues, providing product or service information, and ensuring a positive member experience. This position is best suited for someone with financial experience, who has strong communication skills, problem-solving abilities, and the ability to work efficiently in a fast-paced environment are essential for this role while upholding the credit union philosophy of people helping people.

Core Job Requirements

Respond to member questions and concerns via phone and email ensuring accurate and timely responses.
Identify and troubleshoot member issues, offering solutions within company guidelines or escalating to higher-level support when necessary.
Provide exceptional member service by assisting with members digital inquiries (mobile and online banking) and engaging with the Contact Center Supervisor when needed.
Recognizes members’ needs to proactively open, maintain and update personal accounts and refer members to other services such as loan services and investment services.
Offer detailed and accurate information regarding company products, services, and policies to assist members. Regularly update knowledge on new products, services, or company policies to provide accurate and current information to members.
Ensure that members’ unresolved concerns are tracked and followed up promptly to guarantee resolution.
Provides routine information on credit union services, policies, membership eligibility, type of credit union accounts, inquiries regarding account balance, status and history. Performs all types of non-monetary transactions within established limits to prevent fraud and losses.
Entering stop payments for checks and check reorders. Completes appropriate documents and refers them to Accounting/Electronic Services for assistance when necessary.
Assist members with online banking password resets and enrollments. Ensuring successful login attempt while on the phone with member. Enroll members in mobile deposit as requested and approved.
Process convenience pay requests by members.
Process lost debit and credit cards by completing forms and issue replacement.
Scan paper documents into Laserfiche.
Work with colleagues and supervisors to share knowledge, improve processes, and enhance team performance.
Completes job assignments delegated by Contact Center Supervisor.
Responsible for complying with all laws, statutes, rules, and regulations which govern the credit union, including but not limited to all components of the Bank Secrecy Act provisions of the US Patriot Act.
Participate in required meetings and training.
Performs other duties as assigned by management.

Requirements:

Job Experience: Minimum of one year in a banking or credit union environment required. Knowledge of advanced cross servicing techniques to cross service members competently.

Software Skills: Excellent computer skills with knowledge of Microsoft Office software.

Physical Demands: Required to sit for extended periods and occasional walking to provide member services. Noise level moderate to high in immediate area and normal range of hearing necessary to communicate by telephone and in person with staff and members.

Work Conditions: Regular workday with occasional overtime. Ability to travel to branch locations. Exposed to potentially hazardous conditions (robbery).

Other Skills: Strong organizational and analytical skills required to resolve member/staff questions or problems. Must maintain a high degree of accuracy in handling cash, balancing a cash drawer, and entering member transactions into the computer. Must demonstrate excellent written and oral communication skills. Strong interpersonal skills to represent the Credit Union professionally and positively to members and to interact daily with staff and management. Ability to exercise judgment and maintain confidentiality in dealing with membership and staff. Ability to complete or resume tasks despite interruptions.

Apply Now

Refine Your Search

customer service representative jobs in damascus or

Contact Center Representative

Member Relations Representative, Fleet

Service Customer Care Coordinator - Account Manager

Insurance Policy Service Representative

Inside Sales/Customer Service

Customer Service Representative

Client Service Representative-Animal Hospital

Customer Service Associate I

Commercial Banking Client Representative

Member Center Representative

Contact Center Representative I CTA

Budtender- Customer Service Associate

Customer Service Representative

Customer Service Representative

Customer Service Associate - Temporary

Customer Service Representative/Lot Attendant

Customer Service Representative

Customer Service Associate

Client Relations Specialist

Part-Time Fuel Attendant/Customer Service Rep.

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