Top 23 Hotel manager Jobs in Dana Point, Ca

Guest Relations Manager
Marriott's Newport Coast Villas —Newport Coast, CA
- $72,000 - $82,000 a year
- Full-time
- No experience needed
- Mid-level
- Hotel
- Relocation assistance
Front Desk Manager
Marriott International, Inc —Dana Point, CA
- $70,304 a year
- Full-time
- Word processing
- Windows
- Hotel
- AD&D insurance
- Disability insurance
8d
General Manager, The Mara Hotel
AvantStay —Laguna Beach, CA
- $70,304 a year
- Weekends as needed
- 3 years
- Hotel
- Mentoring
- Mileage reimbursement
- Paid parental leave
Assistant General Manager
Marriott International, Inc —Costa Mesa, CA
- $72,000 - $88,000 a year
- Full-time
- Sales
- Mid-level
- Residential
OPERATIONS MANAGER
COURTYARD - SANTA ANA —Santa Ana, CA
- $72,000 - $78,000 a year
- Weekends as needed
- Inventory management
- Mid-level
- Hotel
- Opportunities for advancement
Quick Apply
6d
Hotel Manager
Kimpton Hotels & Restaurants —Huntington Beach, CA
- $120,000 - $130,000 a year
- Weekends as needed
- Sales
- 3 years
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Room Operations Manager - Housekeeping
Marriott International, Inc —Newport Beach, CA
- $70,304 - $80,000 a year
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
Assistant Food and Beverage Operations Manager
Marriott International, Inc —Dana Point, CA
- $28.85 - $35.10 an hour
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
Event Sales Manager
Hyatt Regency Newport Beach West —Newport Beach, CA
- $72,000 - $85,000 a year
- Full-time
- Sales
- Customer service
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
Group Sales Manager
Hotel Fera, DoubleTree by Hilton —Orange, CA
- $75,000 - $80,000 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Hotel
- Disability insurance
- Health insurance
Quick Apply
2d
Front Desk Supervisor
Residence Inn by Marriott —Tustin, CA
- $25.96 - $27.00 an hour
- Overtime
- Mid-level
- Residential
- Hotel
Quick Apply
Front Office Manager
GARDEN GROVE HOTEL LLC —Garden Grove, CA
- $24 - $26 an hour
- Full-time
- Mid-level
- Hotel
- Recruiting
Quick Apply
2d
Assistant Housekeeping Manager
Marriott International, Inc —Irvine, CA
- $28.35 - $32.21 an hour
- Full-time
- Inventory management
- No experience needed
- Hotel
Front Office Supervisor
AC Hotel Irvine by Marriott —Irvine, CA
- $23 an hour
- Weekends as needed
- Bilingual
- Background check
- Mid-level
- Free parking
- Health insurance
Quick Apply
5d
Front Desk Supervisor
Avenue of the Arts Costa Mesa, a Tribute Portfolio Hotel —Costa Mesa, CA
- $23.00 - $24.85 an hour
- Weekends as needed
- Computer literacy
- Mid-level
- Hotel
Quick Apply
Front Desk Supervisor/Shift Manager on Duty
Embassy Suite by Hilton Santa Ana Orange County Airport —Santa Ana, CA
- $21 - $22 an hour
- Full-time
- Inventory management
- Writing skills
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Housekeeping Manager
AC Hotel Irvine by Marriott —Irvine, CA
- $71,000 - $75,000 a year
- Weekends as needed
- Background check
- Basic math
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
2d
Housekeeping Manager - Home2 by Hilton Garden Grove
GARDEN GROVE HOTEL LLC —Garden Grove, CA
- $25 - $28 an hour
- Part-time
- Ability to walk for extended periods
- Mid-level
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Housekeeping Cleaner / Houskeeping supervisor
Comfort Suites San Clemente —San Clemente, CA
- Up to $16.90 an hour
- Weekends as needed
- Sanitation
- Team management
- Communication skills
Quick Apply
13d
Housekeeping Supervisor
Lake Forest SpringHill Suites by Marriott —Lake Forest, CA
- $17 - $22 an hour
- Full-time
- Inventory management
- Mid-level
- Hotel
Quick Apply

I want to receive the latest job alert for hotel manager in dana point, ca

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

hotel manager jobs near dana point, ca

Guest Relations Manager

Marriott's Newport Coast Villas -
Newport Coast, CA

Apply Now

Job Details

Full-time
$72,000 - $82,000 a year

Benefits

Relocation assistance

Qualifications

Driving
Negotiation

Full Job Description

Pay Range: $72,000-$82,000 + Bonus Eligible

This is an exempt position and will be paid on a salaried basis in accordance with state and federal law.

Relocation Assistance is Available

Driving is required for this position; screening will be required.

JOB SUMMARY

Supports all property operations, ensuring that the highest levels of hospitality and service are provided. Manages the flow of questions and directs guests within the lobby. Supports the tracking and resolution of service issues.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 1 year experience in the guest services, front desk, or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Managing Guest Services and Front Desk Operations

Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
Encourages and builds mutual trust, respect, and cooperation among team members.
Serves as a role model to demonstrate appropriate behaviors.
Supervises and manages employees. Understanding employee positions well enough to perform duties in employees' absence.

Maintaining Guest Services and Front Desk Goals

Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
Develops specific goals and plans to prioritize, organize, and accomplish your work.
Supports handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
Assists with energy conservation efforts by monitoring compliance during property tours.

Supporting Projects and Policies Related to Guest Experience and Safety

Supports implementation of the customer recognition/service program, communicating and ensuring the process.
Supports regular inspection tours of the entire facility for appearance, safety, staffing, security, and maintenance.
Sends copy of MOD report to all departments on a daily basis.
Ensures compliance with all policies, standards and procedures.
Understands and can implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.
Understands and complies with loss prevention policies and procedures.

Ensuring and Providing Exceptional Customer Service

Provides services that are above and beyond for customer satisfaction and retention.
Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved.
Serves as a leader in displaying outstanding hospitality skills.
Sets a positive example for guest relations.
Empowers employees to provide excellent customer service.
Observes service behaviors of employees and provides feedback to individuals.
Maintains high visibility in public areas during peak times.
Provides immediate assistance to guests as requested.
Interacts with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction.
Records guest issues in the guest response tracking system.
Reviews comment cards and guest satisfaction results with employees.
Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Managing and Conducting Human Resource Activities

Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.

Additional Responsibilities

Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Analyzes information and evaluating results to choose the best solution and solve problems.
Informs and/or updating the executives, the peers and the subordinates on relevant information in a timely manner.
Maintains a bold working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.
Communicates any variations to the established norms to the appropriate department in a timely manner.
Participates as needed in the investigation of employee and guest accidents.
Performs Front Desk duties in high demand times.

#LI-CW1

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Apply Now

Refine Your Search

hotel manager jobs in dana point, ca

Guest Relations Manager

Front Desk Manager

General Manager, The Mara Hotel

Assistant General Manager

OPERATIONS MANAGER

Hotel Manager

Room Operations Manager - Housekeeping

Assistant Food and Beverage Operations Manager

Event Sales Manager

Group Sales Manager

Front Desk Supervisor

Front Office Manager

Assistant Housekeeping Manager

Front Office Supervisor

Front Desk Supervisor

Front Desk Supervisor/Shift Manager on Duty

Housekeeping Manager

Housekeeping Manager - Home2 by Hilton Garden Grove

Housekeeping Cleaner / Houskeeping supervisor

Housekeeping Supervisor

I want to receive the latest job alert for hotel manager in dana point, ca

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected