Quality Manager
Location: Bethel, CT
Employment Type: Full-Time
About Alpha Metalcraft Group (AMG)
Alpha Metalcraft Group (AMG) is a leading precision manufacturing organization serving the Aerospace, Defense, Medical Device, Industrial, and Commercial markets. Our Bethel facility specializes in precision deep draw manufacturing, metal forming, fabrication, and machining solutions used in highly engineered and mission-critical applications.
AMG is committed to delivering world-class quality, operational excellence, and customer satisfaction through robust quality systems, continuous improvement, and a culture of accountability. We are seeking an experienced Quality Manager to lead our Quality Management System and drive quality performance across all manufacturing operations.
Position Summary
The Quality Manager is responsible for leading all Quality Assurance and Quality Control functions at the Bethel facility while ensuring compliance with customer, regulatory, and industry requirements.
This role oversees Incoming Quality Control (IQC), In-Process Quality Control (IPQC), Outgoing Quality Control (OQC), auditing activities, corrective actions, quality system management, and continuous improvement initiatives. The Quality Manager serves as the primary quality leader for the facility and works closely with Manufacturing, Engineering, Program Management, Customers, and Suppliers to ensure product quality, regulatory compliance, and operational excellence.
The ideal candidate is a hands-on leader with strong aerospace manufacturing quality experience, exceptional problem-solving skills, and a passion for developing people and systems.
Key Responsibilities
Quality Leadership & Quality Management System
- Lead and maintain the facility Quality Management System (QMS) in compliance with AS9100, ISO 9001, customer requirements, and applicable regulatory standards.
- Establish, monitor, and achieve facility quality objectives, metrics, and improvement plans.
- Develop, implement, and continuously improve quality assurance procedures, inspection methodologies, and quality standards.
- Ensure organizational readiness for customer, regulatory, certification, and internal audits.
- Serve as Management Representative for quality-related activities as required.
- Lead continuous improvement initiatives focused on quality, compliance, customer satisfaction, and operational performance.
Auditing & Compliance
- Plan, conduct, and oversee internal quality audits and supplier audits.
- Lead preparation and support activities for customer audits, AS9100 audits, Nadcap audits, and regulatory inspections.
- Ensure compliance with quality system requirements and maintain audit readiness throughout the organization.
- Monitor and communicate quality system performance to leadership.
Customer & Supplier Quality
- Serve as the primary point of contact for customer quality issues, corrective actions, and quality performance reviews.
- Lead investigations and resolution of customer complaints, returns, and quality concerns.
- Manage supplier quality performance, supplier corrective actions, and supplier development activities.
- Support customer qualification, First Article Inspection (FAI), PPAP, and validation requirements.
Quality Operations
- Oversee Incoming, In-Process, and Final Inspection activities.
- Manage nonconforming material processes, containment activities, disposition, and corrective actions.
- Ensure calibration systems and inspection equipment remain compliant and properly maintained.
- Oversee document control processes and quality documentation requirements.
- Review and approve quality records, inspection plans, procedures, and quality reports.
- Support manufacturing teams with process improvements and quality problem resolution.
Team Leadership & Development
- Lead, coach, develop, and mentor Quality Inspectors, Technicians, and Quality personnel.
- Prioritize departmental workloads and allocate resources to meet business objectives.
- Develop and maintain training plans, qualification records, and competency matrices.
- Foster a culture of accountability, teamwork, quality ownership, and continuous improvement.
Advanced Quality Activities
- Lead Root Cause Corrective Action (RCCA) investigations and preventive action programs.
- Support and review First Article Inspections (FAIs), Process Capability Studies (CPK), PPAPs, validation activities, and statistical analyses.
- Draft and maintain Quality Program Plans for engineering development and customer-specific projects.
- Analyze quality performance data and identify opportunities to improve manufacturing processes, reduce costs, and enhance product quality.
Qualifications
Required Qualifications
- Bachelor's degree in Engineering, Quality, Manufacturing, Industrial Technology, or a related technical discipline.
- Minimum of 5 years of quality experience within a manufacturing environment.
- Minimum of 3 years of quality leadership or management experience.
- Strong knowledge of Quality Management Systems, quality assurance methodologies, and manufacturing quality processes.
- Experience with First Article Inspection (FAI), PPAP, RCCA, CAPA, statistical analysis, and quality performance metrics.
- Working knowledge of AS9100 and ISO 9001 requirements.
- Strong analytical, organizational, problem-solving, and leadership skills.
- Ability to read and interpret engineering drawings, specifications, and manufacturing documentation.
- Excellent written and verbal communication skills.
- Proficiency with Microsoft Office applications, databases, spreadsheets, and quality reporting tools.
Preferred Qualifications
- Experience in aerospace, defense, medical device, or highly regulated manufacturing environments.
- Working knowledge of Nadcap and AS13100 requirements.
- Six Sigma, Lean Manufacturing, CQE, CQA, or related quality certifications.
- Experience conducting customer and supplier audits.
- Experience leading continuous improvement and operational excellence initiatives.
- Familiarity with ERP systems, quality management software, and statistical analysis tools.
U.S. Person Requirement
Due to the nature of our business and access to export-controlled technical data, applicants must qualify as a U.S. Person under applicable U.S. export control regulations. A U.S. Person is generally defined as a U.S. citizen, lawful permanent resident (Green Card holder), refugee, or individual granted asylum in the United States.
Why Join AMG?
At Alpha Metalcraft Group, you'll lead quality initiatives supporting highly engineered products used in critical aerospace, defense, medical, and industrial applications. You will have the opportunity to shape quality culture, drive operational improvements, and contribute directly to the success of a growing advanced manufacturing organization.
We offer a collaborative environment where innovation, accountability, and continuous improvement are valued and where employees are empowered to make a meaningful impact.
Benefits
- Competitive Compensation
- Quarterly Profit-Sharing Bonus Program
- 401(k) Retirement Plan with Company 3% Safe Harbor Contribution
- Medical, Dental, and Vision Insurance
- Health Reimbursement Arrangement (HRA)
- Company-Paid Life Insurance
- Short-Term and Long-Term Disability Coverage
- Supplemental Financial Protection Insurance Plans
- Paid Time Off (PTO)
- Paid Holidays
- Tuition Reimbursement Program
- Employee Referral Bonus Program
- Professional Development and Certification Opportunities
Equal Employment Opportunity
Alpha Metalcraft Group is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace and make employment decisions without regard to race, color, religion, creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, military status, or any other protected characteristic protected under applicable federal, state, or local law.
Pay: $100,000.00 - $115,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Vision insurance
Ability to Commute:
- Bethel, CT 06801 (Required)
Work Location: In person
