Top 19 Customer care coordinator Jobs in Daniel Island, Sc

Customer Care Coordinator - Order Experience I
Numotion —Charleston, SC
- Microsoft Outlook
- Pass drug screening
- Office
- Disability insurance
- Health insurance
Patient Care Coordinator - Oral Surgery Practice
Oral and Maxillofacial Surgery Associates - South Carolina —Charleston, SC
- $18 - $26 an hour
- Full-time
- Dental office
- Surgery
- Customer service
- Paid training
- Continuing education credits
Quick Apply
12d
Medical Receptionist/Front Office Coordinator
South Carolina Sports Medicine —North Charleston, SC
- 8 hour shift
- Clinic
- Typing
- Outpatient
- Health savings account
- Health insurance
Quick Apply
Patient Care Coordinator
Results Physiotherapy —Mount Pleasant, SC
- Weekends as needed
- Inventory management
- High school diploma or GED
- Clinic
- Paid holidays
- Disability insurance
Quick Apply
Patient Services Coordinator III | Call Center
Novant Health —Mount Pleasant, SC
- Monday to Friday
- Mid-level
- Administrative experience
- High school diploma or GED
1d
Front Desk & Patient Experience Coordinator
InterveneMD —Mount Pleasant, SC
- $21.63 - $28.85 an hour
- Email
- Private practice
- In-person
- Restaurant experience
- Free parking
- Health insurance
Quick Apply
Patient Coordinator
Oral Surgery Partners —Summerville, SC
- Full-time
- Dental office
- Surgery
- HIPAA
- Profit sharing
- Health savings account
Quick Apply
Front Office Dental Office - Full Time
Coastal Family Dentistry —Mount Pleasant, SC
- $19 - $28 an hour
- Email
- Dental office
- In-person
- 1 year
- Health insurance
- Dental insurance
Quick Apply
14d
Referral Coordinator
Griswold Home Care NJSCFL —Goose Creek, SC
- Full-time
- Office
- Organizational skills
- Communication skills
- Paid holidays
- Health insurance
Quick Apply
Part Time Community Navigator (Charleston, SC)
Ounce of Care —Charleston, SC
- $26 - $32 an hour
- Part-time
- Outdoor work
- Entry level
Quick Apply
Customer Experience Coordinator (Part Time)
5 Star Charleston Heating & Cooling —North Charleston, SC
- $17.25 - $25.00 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Office
- Paid holidays
- 401(k)
Quick Apply
Patient Experience Coordinator
Arete' Health PT —Summerville, SC
- $18 - $20 an hour
- Full-time
- Clinic
- Outpatient
- Entry level
Quick Apply
12d
Front Desk Coordinator — Pediatric Dental Office — James Island/Charleston, SC — 4-Day Week
Oak Point Pediatric Dentistry —Charleston, SC
- $22 - $24 an hour
- Full-time
- Background check
- Spanish
- Dental office
- Paid holidays
- Health insurance
Quick Apply
4d
JOB ID 3337 Referral Coordinator
US Eye —North Charleston, SC
- Full-time
- Microsoft Word
- Microsoft Excel
- Surgery
Quick Apply
Part Time Chiropractic Assistant/Front Desk
Mignano Family Chiropractic Center —Charleston, SC
- From $17 an hour
- Part-time
- Serving
- Customer service
- Basic math
- Free parking
- Paid training
Quick Apply
5d
Remote Client Success Manager — Marketing Performance & Retention (Early Career / Tech-Savvy)
Built By Shah —United States
- $4,000 - $7,500 a month
- Full-time
- Remote
- English
- Mid-level
- Communication skills
Quick Apply

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Customer Care Coordinator - Order Experience I

Numotion -
Charleston, SC

Apply Now

Job Details

Benefits

Disability insurance
Health insurance
Dental insurance
401(k)
Vision insurance
Life insurance

Qualifications

Customer communication
Individual consumer customer service

Full Job Description

By joining Numotion, you will be a part of the nation's leading provider of Complex Rehabilitation Technology. Numotion is helping thousands of people with individually configured, medically necessary mobility products and services. From manual and powered wheelchairs to disposable medical supplies that serve unique medical and functional needs, we are improving the lives of people with disabilities by enabling them to actively participate in everyday life. Maintaining our standing as the industry leader in CRT comes from having a workforce with a diverse mix of minds, backgrounds and experiences, and we are committed to cultivating an inclusive work environment based on open dialogue, active listening and ongoing definitive actions.

JOB PURPOSE:

Receives and implements new equipment requests, determines reimbursement eligibility and coordinates the timely provision of services. Facilitates timely order movement through Numotion’s order processing system.

KEY RESPONSIBILITIES:

§ Assists customers with new equipment requests, obtains demographics, enters and maintains accurate data in order processing system while progressing orders through to completion.

§ Verifies insurance/funding eligibility and benefits, communicates to customers their financial responsibility, obtains prescriptions and any other medical documentation necessary to obtain funding.

§ Enters orders into order processing system assuring that efforts are made to accurately and completely perform intake steps.

§ Responds to customer inquiries, requests, and complaints in a timely manner working with other staff members to increase customer satisfaction and turnaround times.

§ Takes responsibility to completely resolve issues without additional transfers and/or de-escalate customers whenever possible.

§ Coordinates scheduling of ATP’s and seating technicians for evaluations and adjustments requests.

§ Meets all set productivity and performance standards

§ Participates in New Equipment department initiatives to continually improve department results.

§ Other duties as assigned by manager

§ Utilize Numotion Leadership Principles to perform job with integrity, compliance, and values consistent with Numotion’s mission.

§ Adhere to employee or customer confidentiality and comply with Numotion’s policies and federal regulations.

§ Provide excellent customer service for all internal and external customers at all times. Provide solutions for customer concerns and continually focus on customer service as our top priority.

§ The above duties and responsibilities are not an all-inclusive list but rather a general representation of the duties and responsibilities associated with this position. The duties and responsibilities will be subject to change based on organizational needs and/or as deemed necessary by management.

REQUIRED QUALIFICATIONS, SKILLS, AND EXPERIENCE:

§ High school diploma or general education degree (GED) or equivalent combination of experience and education.

§ Minimum one year of customer service experience.

PREFERRED COMPETENCIES AND QUALIFICATIONS:

§ Strong communication skills, both written and verbal

§ Strong listening, organization and priority setting skills.

§ Ability to work in a fast-paced environment and juggle multiple priorities.

§ Ability to think quickly, assess a situation and make a sound decision.

§ Ability to provide best-in-class customer service

§ Working knowledge of service order processing experience

§ Knowledge of complex rehab equipment and products

§ Prior experience working in durable medical equipment industry

§ Demonstration of exceptional interpersonal and problem-solving skills both internally and externally with customers.

§ Knowledge of MS Word, Excel, PowerPoint, and Outlook

PHYSICAL WORK REQUIREMENTS:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

§ Frequent use of hands, wrists, fingers associate with computer equipment.

§ Prolonged periods of time working at a desk and/or on a computer.

§ Occasionally move and reach with arms and hands.

§ Ability to communicate effectively.

§ Ability to work overtime as needed.

At Numotion, we offer competitive compensation packages, including medical, dental and vision insurance, short-term and long-term disability, a 401k, and life insurance. Numotion is an equal opportunity employer. We strive for a workplace that reflects the communities we serve and do not tolerate discrimination against our employees, customers, and partners regardless of ethnicity, disability, gender identity, sexual orientation, religion, age, citizenship, marital or veteran status. Numotion is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Apply Now

Refine Your Search

customer care coordinator jobs in daniel island, sc

Customer Care Coordinator - Order Experience I

Patient Care Coordinator - Oral Surgery Practice

Medical Receptionist/Front Office Coordinator

Patient Care Coordinator

Patient Services Coordinator III | Call Center

Front Desk & Patient Experience Coordinator

Patient Coordinator

Front Office Dental Office - Full Time

Referral Coordinator

Part Time Community Navigator (Charleston, SC)

Customer Experience Coordinator (Part Time)

Patient Experience Coordinator

Front Desk Coordinator — Pediatric Dental Office — James Island/Charleston, SC — 4-Day Week

JOB ID 3337 Referral Coordinator

Part Time Chiropractic Assistant/Front Desk

Remote Client Success Manager — Marketing Performance & Retention (Early Career / Tech-Savvy)

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