Top 87 Guest service agent Jobs in Danvers, Ma

Guest Service Agent - Full Time
Giri Hotel Management —Peabody, MA
- $18 - $20 an hour
- Weekends as needed
- No high school diploma
- Microsoft Office
- Hotel
- Disability insurance
- Health insurance
Quick Apply
1d
Front Desk Agent
Marriott International, Inc —Peabody, MA
- $22.35 - $23.85 an hour
- Full-time
- Hotel
- High school diploma or GED
- Front desk
Front Desk Agent
Holiday Inn Peabody —Peabody, MA
- $17.50 an hour
- Part-time
- Microsoft Outlook
- Hotel
- High school diploma or GED
- 401(k)
Quick Apply
Front Desk Agent
MCR Hotels —Peabody, MA
- $18 - $20 an hour
- Weekends as needed
- 18 years or older
- English
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Guest Service Associate
The Cove Hotel —Salem, MA
- $18 an hour
- Hotel
- High school diploma or GED
- Organizational skills
Quick Apply
DoubleTree Boston North Shore - Front Desk Agent
Aimbridge Hospitality —Danvers, MA
- $18 - $20 an hour
- Full-time
- Hotel
- High school diploma or GED
- Entry level
- AD&D insurance
- Disability insurance
Guest Service Agent
Kimpton Hotels & Restaurants —Cambridge, MA
- $24 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Entry level
Quick Apply
Guest Service Agent - Part Time
Giri Hotel Management —Andover, MA
- From $16.50 an hour
- Part-time
- No high school diploma
- Hotel
- High school diploma or GED
- 401(k) matching
- Employee discount
Quick Apply
4d
Part Time Guest Services Agent
Courtyard By Marriott Boston Logan Airport —Boston, MA
- From $33.20 an hour
- Part-time
- Background check
- Hotel
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
4d
Front Desk Agent
Arbor Lodging —Burlington, MA
- $18 - $20 an hour
- Hotel
- High school diploma or GED
- Organizational skills
- Health insurance
- Dental insurance
Hotel Front Desk Agent
The Crowne Plaza Boston Woburn —Woburn, MA
- $18 an hour
- Part-time
- Hotel
- Organizational skills
- In-person
Quick Apply
12h
Crowne - Front Office Positions
The Crowne Plaza Boston Woburn —Woburn, MA
- Part-time
- Hotel
- High school diploma or GED
- Computer skills
Front Desk Agent
Hilton Garden Inn Burlington —Burlington, MA
- $18 - $20 an hour
- Full-time
- Hotel
- High school diploma or GED
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
Guest Service Agent
AC Hotel Boston Cambridge —Cambridge, MA
- $20 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
Reservations Agent - Hotel Commonwealth
Sage Hospitality —Boston, MA
- $31 an hour
- Weekends as needed
- Computer literacy
- No experience needed
- English
- Commuter assistance
- Health insurance
Guest Service Agent / Front Desk Agent
Ocean Havens —Boston, MA
- $18 - $25 an hour
- Weekends as needed
- Hotel
- Ability to sit for extended periods
- Ability to stand for extended periods
Quick Apply
6d
Front Desk Agent
RAFFLES —Boston, MA
- $27.81 - $31.00 an hour
- Overnight shift
- Ability to stand for extended periods
- Entry level
- Dental insurance
- Vision insurance
Quick Apply
Front Desk Agent
Westmont Group —Boston, MA
- $23.07 - $32.95 an hour
- English
- Hotel
- High school diploma or GED
Quick Apply
RI Burlington- Front Desk Agent
The Residence Inn by Marriot - Boston Burlington —Burlington, MA
- Full-time
- Hotel
- Organizational skills
- Communication skills
Guest Service Agent
Your Employer —Tewksbury, MA
- $17 - $19 an hour
- Weekends as needed
- Hotel
- Communication skills
- Entry level
- Free parking
- Paid holidays

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guest service agent jobs near danvers, ma

Guest Service Agent - Full Time

Giri Hotel Management -
Peabody, MA

Quick Apply

Job Details

Full-time
$18 - $20 an hour
1 day ago

Benefits

Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Employee discount
Life insurance
Food provided

Qualifications

French
Guest reservation booking
Customer communication
Hotel and accommodations payment processing
Maintaining an organized workspace
Payment processing
Greeting customers
Answering guest questions
Microsoft Office
High school diploma or GED
Hotel and accommodations guest complaints handling
Clean workspace maintenance
Standard operating procedures (SOPs)
Entry level

Full Job Description

Job Description

We are seeking a friendly, customer service focused Guest Service Agent to join our team at Hampton Inn Boston - Peabody. This is a Full Time position located in Peabody, MA. In this position you will be responsible for guest registration, making reservations, and providing guests with information about the hotel and the local area. If you have a knack for customer service and previous service-related work experience, we’d like to meet you.

Job Description

Work Performed

As a Guest Service Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a memorable stay. If you thrive in a fast-paced environment and enjoy working with people, this is the perfect role for you.

Manage online, phone and in-person room reservations in sometimes fast-paced environment
Communicate relevant shift information to next shift and direct supervisor
Welcome guests, check them in/out, distribute room keys and explain the hotel’s amenities
Take payment and resolve any payment discrepancies
Respond to guest issues and complaints in a friendly, timely manner
Explain local amenities and attractions to guests
Work with other staff members to ensure that all guest rooms meet hotel standards and accommodate any special guest requests
Keep workstations and equipment clean, organized, and in good working order
Perform duties as outlined in the training procedures, following standard operating procedures
Assist with other departments when necessary
Performs other duties as assigned, requested or deemed necessary by management

Requirements

High school education or equivalent experience
1 or more full years employment experience in a related position
Must be able to work onsite at the hotel location
Hours required: Full Time 40 hours per week for shifts Morning (AM);Afternoon (PM); Must be flexible; Weekends/ Holidays
Has to be flexible, typically schedule could include a mix of 7AM-3PM and 3PM-11PM shifts.
Experience with Hilton PEP a big plus.
Proficiency in the English language
Willingness to learn new technology platforms
Ability to stand at front desk for long periods of time
Ability to lift/push up to 50 lbs. guest luggage; limited
Ability to work independently
Ability to maintain a friendly, cheerful and courteous demeanor at all times

Additional Preferred Skills/Qualities

Previous customer facing experience preferred
Knowledge of Microsoft suite
Second language is a plus, preferably Spanish or French

Compensation

$18 - $20 Hourly (BOE)

Benefits

Earned paid time off
Employer-contribution medical/dental/vision insurance
Optional life insurance
Short term/Long term disability
Optional 401k with employer match
Employee discounts at participating hotels
Option to sign up for on-demand pay with DailyPay
Refer a friend – get paid extra when they join our team!
Bonuses for name recognition and guest score
Opportunities to grow – one of the fastest-growing hotel companies

How To Apply

Apply HERE. Applications submitted by any other channel will not be considered.

About Hampton Inn Boston-Peabody

Located on Route 1 North with access to Route 128 and I-95, 13 miles from Logan Airport BOS. Salem attractions and beaches including King’s Beach are within eight miles. Several companies are a few minutes away, including JEOL USA, TRU, Converge, and Analogic. Enjoy our daily free hot breakfast. We offer WiFi, an indoor pool, and a fitness center.

About Giri Hotels

Headquartered in Quincy, MA, Giri Hotels owns and operates more than 50 hotels in New England.

We are a growing company that embraces change, maintains a service mindset, and prioritizes the 'big rocks' - our most impactful tasks and projects. At our core, Giri Hotels is a hospitality company, and all members of our team share a sense of cooperation and respect with our guests and one another.

You are right for the team if you are:

Happy – nice to be around and friendly
Humble – willing to learn
Helpful – team player, always willing to pitch in, looking for ways to be productive

Giri Hotel Management has been recognized for its growth in the hospitality industry. We are proud to have achieved #23 on the Top Owners & Developers list and #55 on the Top Management Companies list in Hotel Business's annual rankings. These rankings, based on the annual revenues and number of rooms and properties managed, demonstrate our company's continuing expansion and growth.

Watch A Brief Video To Learn More About Us

Giri Hotels provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Quick Apply

Refine Your Search

guest service agent jobs in danvers, ma

Guest Service Agent - Full Time

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RI Burlington- Front Desk Agent

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