Practice Manager
Ally Veterinary Specialty Center | Lincoln, MA
Location: Lincoln, Massachusetts
Type: Part-Time (25 to 30 hours/week), with the opportunity to grow into a full-time role as the practice expands
Reports To: Owner
Salary: $35 to $46/hour based on experience, credentials, and schedule
Why Ally Veterinary Specialty Center?
At Ally Veterinary Specialty Center, we believe veterinary medicine could be different, so we made it. We're a woman-owned and led independent boutique center dedicated to providing exceptional, personalized care to pets and their owners. As an established specialty practice expanding into new disciplines and building a new multi-department hospital, we're looking for an experienced Practice Manager ready to help build the operational foundation for what comes next.
This is a rare opportunity. You won't just manage an existing operation, you'll help shape the systems, structure, and culture of a growing specialty center from the ground up. Culture is at the center of everything we do, and never more so than during a period of growth like this one. We're looking for someone who understands that how a practice feels to work in is just as important as how well it runs, and who wants to help build a place people are genuinely excited to come to work.
The Opportunity
We're seeking a collaborative, detail-oriented Practice Manager to help lead operations at Ally through a significant expansion: a new multi-department hospital, several incoming doctors, and the systems needed to support both. You'll work directly with ownership, take the lead on day-to-day operations, and partner closely with our front office team to keep culture, communication, and client experience strong through a period of fast change.
This role is ideal for someone who:
- Thrives on building systems and processes, not just maintaining existing ones
- Brings strong attention to detail and genuinely enjoys the operational side of running a healthcare business
- Sees culture as something to actively build and protect, especially during growth, not an afterthought
- Leads with an open, coaching mindset, inspiring good work and welcoming honest, constructive dialogue with our specialists and medical team
- Wants meaningful input on hiring, workflows, budgets, and practice structure during a defining growth period
- Isn't afraid to think outside the box and bring fresh ideas to how a specialty practice can run
Key Responsibilities
- Oversee day-to-day practice operations, budgeting, and financial reporting, including accounts payable/receivable and vendor invoicing
- Manage inventory, supply ordering, and vendor relationships, with an eye toward cost control
- Ensure compliance with OSHA, DEA, state veterinary board, and other applicable regulations
- Lead staff scheduling, hiring support, onboarding, and performance review processes
- Build and maintain a strong, positive workplace culture, especially through this growth period
- Support consistent client service standards across the practice, available to help on the occasional complex situation
- Manage facility upkeep, equipment maintenance, and vendor contracts
- Oversee practice management software, records systems, and billing workflows
- Support marketing and growth initiatives as the practice expands into new departments
- Partner with our front office team, providing operational structure, mentorship, and support
What Makes This Different
Unlike a corporate hospital system, you'll have real input on the systems, workflows, and culture of a growing specialty center, not just a seat managing someone else's playbook. You'll work alongside board-certified specialists in dermatology, ophthalmology, internal medicine, cardiology, neurology, oncology, and behavior, and you'll partner with an experienced front office team that has built a lot of what makes Ally special already. Your role is to bring operational structure and fresh thinking to that foundation, helping shape both how the practice runs and how it feels to work here, not to start from scratch.
What We Offer
- Direct input on systems, workflows, and operational structure as we scale
- A flexible part-time schedule (25 to 30 hours/week) with a genuine path to full-time as the practice grows
- Practice guidance and support from an experienced business owner
- Room to bring creative, outside-the-box thinking to how the practice operates and feels
- Opportunities for professional development and growth into a larger operational role over time
Compensation & Benefits
- Competitive pay: $35 to $46/hour based on experience and credentials
- PTO, CE stipends, reimbursement for professional dues or certifications, license renewal costs, pet insurance, 401(k) eligibility, with health insurance and full benefits becoming available if/when the role transitions to full-time.
- Flexible scheduling, with a path to full-time benefits if the role expands
Ideal Candidate
You are an experienced practice manager or operations leader, veterinary experience preferred but not required, who:
- Has 3+ years of experience in practice management, operations management, or healthcare administration
- Brings strong attention to detail and operational rigor
- Has managed budgets, vendor relationships, inventory, and staff operations
- Understands regulatory and compliance basics for a healthcare setting
- Leads with warmth and coaching instincts, not just authority
- Cares deeply about workplace culture and knows how to build and protect it through change
- Is excited about building systems for a growing organization, and bringing genuinely creative ideas to how it's done
How to Apply
Interested in discussing this opportunity? We'd love to hear from you.
Email: [email protected]
Subject Line: Practice Manager Application, [Your Name]
Include:
- Your resume
- Cover letter (tell us why this opportunity excites you)
- Contact information
Learn more about us: www.allyvetspecialist.com
A Final Word
You didn't build a career in operations to work in a setting that doesn't value structure, systems, and getting the details right, or a culture worth showing up for. At Ally, you'll help build the operational backbone of a growing specialty center, with real input, a team that values what you bring, and the opportunity to help shape a place people genuinely want to come to work.
Pay: $54,388.37 - $65,499.97 per year
Benefits:
- 401(k)
- Continuing education credits
- Employee discount
- Paid time off
- Pet insurance
- Relocation assistance
Work Location: Hybrid remote in Lincoln, MA 01773
