Top 15 Desktop support Jobs in Danville, Ky

IT Field Support Analyst
Dana Incorporated —Danville, KY
- On call
- Computer science
- Computer Science
- Office
Help Desk Technician (Nicholasville, KY)
R.J. Corman Railroad Group LLC- RR Group —Nicholasville, KY
- High school diploma or GED
- Analysis skills
- Criminal background check
- Paid holidays
- Disability insurance
Quick Apply
5d
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Harrodsburg, KY
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Flexible schedule
Epic ClinDoc Principal Trainer
ClinDCast LLC —United States
- Full-time
- Remote
- Mid-level
- 2 years
- Communication skills
Quick Apply
Epic ClinDoc Principal Trainer
ClinDCast LLC —United States
- Full-time
- Remote
- Mid-level
- 2 years
- Communication skills
Quick Apply

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Desktop Support Technician
TEKsystems —Frankfort, KY
Valid driver's license required. Knowledge of hardware and software installation, troubleshooting, and repair. Escalate complex technical issues when necessary.
$20 - $24 an hour
Quick Apply
5d
Hybrid IT Support Technician II - Richmond, KY
Dedicated IT —Richmond, KY
Support Ticket Management: Resolve and document support tickets efficiently using ConnectWise, handling support requests via calls, chat, and email with a…
$60,000 - $70,000 a year
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Store Technology Support - POS
Proteam Solutions Inc. —Columbus, OH
Associate or Bachelor's degree in Information Technology, Computer Science, or related field preferred; equivalent experience considered.
$20 - $21 an hour
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Service Desk Technician
Community Choice Financial Family of Brands —Dublin, OH
Experience performing basic network troubleshooting in an enterprise. Plans include dental, vision, short-term and long-term disability plans, supplemental life…
6d

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IT Field Support Analyst

Dana Incorporated -
Danville, KY

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Job Details

Qualifications

Customer communication

Full Job Description

Danville, KY, US, 40422-9560

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Requisition: 65169
Job Purpose

We are seeking a customer-focused and technically skilled IT Field Support Analyst to support our manufacturing and office environments. This role is responsible for diagnosing and resolving technical issues, supporting shop floor systems, and ensuring reliable IT operations across the facility. The ideal candidate thrives in a fast-paced manufacturing environment, communicates effectively with end users, and is passionate about delivering high-quality IT support.

Job Duties and Responsibilities
Provide hands-on technical support for end-user devices, including laptops, desktops, printers, and mobile devices.
Support shop floor technology, including PCs, RF scanners, tablets, label printers, and barcode systems.
Troubleshoot and resolve hardware, software, and network issues in a timely manner.
Document incidents, troubleshooting steps, and resolutions within the IT service management system.
Escalate complex issues to higher-level support teams and ensure proper follow-up through resolution.
Install, configure, and maintain hardware, software, and IT infrastructure in alignment with company standards.
Support and maintain manufacturing systems (MES platforms such as Ignition, Argonaut, iGear).
Provide support for engineering applications (e.g., AutoCAD and related tools).
Assist with deployment of IT standards, system upgrades, and new technology implementations.
Support critical meetings and plant operations to ensure minimal downtime.
Collaborate with cross-functional teams to understand business needs and improve system performance.
Communicate user feedback and system improvement opportunities to IT and project teams.
Provide on-call and after-hours support as required.
Education and Qualifications
Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience).
5–7 years of hands-on IT support experience, preferably in a manufacturing environment.
Proven ability to troubleshoot and resolve technical issues across a variety of systems and devices.
Skills and Competencies

Strong experience supporting:
Windows 10/11 and Windows Server environments
Microsoft Office applications
Desktop and laptop hardware

Experience with shop floor and industrial technology, including:

RF scanners, handheld devices, and tablets
Barcode/label printers and scanning systems
Familiarity with Manufacturing Execution Systems (MES).
Experience supporting engineering software (e.g., AutoCAD).
Understanding of network connectivity and integration with PLC-based systems.
Experience gathering business requirements and supporting process improvements through IT solutions.
Strong problem-solving and troubleshooting skills
Excellent customer service and communication skills
Ability to prioritize and manage multiple tasks in a fast-paced environment
High level of attention to detail and organization
Team-oriented with the ability to collaborate across departments
Proactive mindset with a focus on continuous improvement
Willingness to work in a manufacturing environment, including time on the shop floor
Ability to provide on-call and after-hours support
Ability to lift and install IT equipment as needed
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Join our team of 28,000 problem solvers who are fostering a culture of innovation by leveraging the diverse perspectives of our global team. We believe in facing challenges head-on by finding opportunity and uncovering possibility, where roadblocks and barriers become targets instead of obstacles. We are One Dana with limitless opportunity.

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Our Values
Value Others
Inspire Innovation
Grow Responsibly
Win Together
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desktop support jobs in danville, ky

IT Field Support Analyst

Help Desk Technician (Nicholasville, KY)

Seasonal, Operations Technical Specialist (Part Time)

Epic ClinDoc Principal Trainer

Epic ClinDoc Principal Trainer

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