Top 76 Front desk agent Jobs in Daphne, Al

Guest Service Representative / Front Desk Agent
Fairfield Inn & Suites Mobile Daphne/Eastern Shore —Spanish Fort, AL
- $15 an hour
- Part-time
- Computer literacy
- Hotel
- High school diploma or GED
- Opportunities for advancement
Quick Apply
Guest Service Representative / Front Desk Agent
Courtyard by Marriott Mobile Daphne/Eastern Shore —Spanish Fort, AL
- $15 an hour
- Part-time
- Hotel
- High school diploma or GED
- Conflict management
- Opportunities for advancement
Quick Apply
Front Desk Support Specialist (EastPointe)
AltaPointe Health —Daphne, AL
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Adults
4d
Guest Services (Front Desk) Representative
Avocet Hospitality Group —Mobile, AL
- $15.50 an hour
- Part-time
- Ability to stand for extended periods
- Communication skills
- Ability to lift 25 pounds
- Paid holidays
- Health insurance
Quick Apply
Front Desk Clerk
Hampton Inn Mobile East Bay Daphne —Daphne, AL
- Weekends as needed
- Hotel
- High school diploma or GED
- Communication skills
- Paid jury duty
- Health insurance
Quick Apply
7d
Front Desk Agent
SHREE RAM HOSPITALITY LLC —Daphne, AL
- Part-time
- Computer literacy
- Basic math
- Hotel
- Flexible schedule
Quick Apply
Front Desk Agent
Springhill Suites Mobile West —Mobile, AL
- Full-time
- Hotel
- High school diploma or GED
- Accounting
Front Desk Associate
Comfort Inn by Choice Hotels —Daphne, AL
- $11 - $13 an hour
- Part-time
- In person
- Hospitality
- Sales
- Customer service
- Employee discount
- Flexible schedule
Quick Apply
14d
Front Desk Agent
A & R Hospitality —Mobile, AL
- $9.00 - $12.50 an hour
- Hotel
- Entry level
- Paid holidays
- Health insurance
Front Desk Office Adminstrator
Shaolin Institute —Mobile, AL
- $13 - $18 an hour
- Part-time
- Customer service
- Computer literacy
- Office
Quick Apply
1d
Front Desk Receptionist
Coastal Pediatrics —Summerdale, AL
- 8 hour shift
- Office
- QuickBooks
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
1d
Front Desk Agent
Marriott Hotel - Mobile —Mobile, AL
- Computer literacy
- English
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Guest Service Agent
Holiday Inn Express & Suites —Spanish Fort, AL
- $14.75 - $15.00 an hour
- Part-time
- High school diploma or GED
- Fair chance
- Computer skills
- Paid jury duty
- Dental insurance
Quick Apply
Front Desk Clerk- Part-Time - Overnight
Battle House Hotel & Spa —Mobile, AL
- Part-time
- Hotel
- High school diploma or GED
- Accounting
- Health savings account
- Paid holidays
Quick Apply
7d
Front Desk Agent
DOWNTOWN MOBILE QUALITY INN —Mobile, AL
- Full-time
- Hotel
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
SHREE KRISHNA HOSPITALITY LLC —Mobile, AL
- Part-time
- Computer literacy
- Basic math
- Hotel
- Flexible schedule
Quick Apply
Front desk
Immediate Care —Foley, AL
- Full-time
- Computer literacy
- High school diploma or GED
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
15h
Front Desk Agent
Hilton Garden Inn Mobile West —Mobile, AL
- Full-time
- Hotel
- Entry level
- Paid time off
Quick Apply
Part time Front desk agent
Springhill Suites Mobile West —Mobile, AL
- $14 - $16 an hour
- Part-time
- Hotel
- Cleaning
- Communication skills
- Employee discount
- Opportunities for advancement
Front Desk Associate
MOBILE TILLMANS CORNER CLUB 24 LLC —Mobile, AL
- Part-time
- CPR Certification
- Computer literacy
- High school diploma or GED
Quick Apply
4d

I want to receive the latest job alert for front desk agent in daphne, al

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

front desk agent jobs near daphne, al

Guest Service Representative / Front Desk Agent

Fairfield Inn & Suites Mobile Daphne/Eastern Shore
Spanish Fort, AL

Quick Apply

Job Details

Part-time
$15 an hour

Benefits

Opportunities for advancement

Qualifications

High school diploma or GED

Full Job Description

Elevate Guest Experiences as a Front Desk Guru at Encore Hospitality!

Job Overview:

The Guest Service Representative / Front Desk Agent at Encore Hospitality is the primary point of contact for guests upon arrival and throughout their stay. This role involves managing check-ins and check-outs, addressing guest inquiries, handling reservations, and providing exceptional customer service to ensure a positive guest experience. The Guest Service Representative is crucial in creating a welcoming atmosphere and addressing any issues or special requests that may arise.

Key Responsibilities:

Guest Check-In/Check-Out:
- Greet guests warmly upon arrival and check them in efficiently, verifying their reservation details and handling payment.
- Provide guests with key information about their room and hotel amenities.
- Process guest check-outs, review final bills, and handle any discrepancies or adjustments as needed.

Reservations & Room Management:
- Manage room reservations and cancellations, including handling booking changes and special requests.
- Assist guests with room assignments, ensuring they are satisfied with their accommodations.
- Coordinate with housekeeping and maintenance to ensure rooms are ready for incoming guests and address any room-related issues.

Customer Service & Communication:
- Provide exceptional customer service by addressing guest inquiries, concerns, and special requests in a friendly and professional manner.
- Respond promptly to phone calls, emails, and other communications, offering assistance and resolving issues as required.
- Maintain a positive and professional demeanor, ensuring guests feel valued and well-cared for throughout their stay.

Handling Guest Issues:
- Resolve guest complaints and concerns with empathy and efficiency, escalating issues to management when necessary.
- Follow up with guests to ensure that their issues have been addressed satisfactorily and that they are enjoying their stay.

Administrative Tasks:
- Accurately complete all necessary paperwork, including guest registration forms and billing information.
- Maintain accurate records of guest information, reservations, and transactions.
- Perform nightly audits, reconcile cash drawers, and prepare reports as required.

Hotel Information & Recommendations:
- Provide guests with information about hotel services, amenities, and local attractions.
- Offer recommendations for dining, entertainment, and activities in the surrounding area based on guest preferences.

Safety & Security:
- Ensure the safety and security of guests and hotel property by monitoring access and reporting any suspicious activities or safety hazards.
- Adhere to emergency procedures and assist guests during emergency situations, such as fire alarms or medical incidents.

Team Collaboration:
- Work closely with other hotel departments, including housekeeping, maintenance, and food and beverage, to ensure seamless operations and guest satisfaction.
- Communicate effectively with team members and management to address any operational issues or guest needs.

Qualifications and Skills:

Education:
- High school diploma or equivalent required; Associate’s degree or higher preferred.

Experience:
- Previous experience in a guest service or hospitality role is preferred, but not required.
- Familiarity with hotel management software or property management systems (PMS) is a plus.

Skills:
- Excellent communication and interpersonal skills, with a focus on providing outstanding customer service.
- Strong problem-solving and conflict resolution abilities.
- Ability to multitask and handle various guest requests and administrative duties simultaneously.
- Basic computer skills and proficiency with office equipment.
- Attention to detail and accuracy in handling reservations, billing, and guest information.

Physical Requirements:

Ability to stand and work for extended periods, including walking and handling guest luggage.
Ability to lift and carry up to 25 lbs, including luggage and office supplies.
Flexibility to work various shifts, including nights, weekends, and holidays.

Work Environment:

Front desk area within a hotel, with frequent interactions with guests and staff.
Fast-paced environment requiring effective multitasking and problem-solving skills.
Indoor setting, with occasional exposure to varying temperatures and weather conditions when assisting guests with luggage or providing directions.

Opportunities for Growth:

Encore Hospitality is committed to the professional development of its employees. The Guest Service Representative / Front Desk Agent role offers opportunities for advancement to positions such as Front Desk Supervisor, Guest Services Manager, or other roles within the hospitality industry.

Encore Hospitality is an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees.

This job description outlines key responsibilities but is not exhaustive. Other duties may be assigned as necessary.

Quick Apply

Refine Your Search

front desk agent jobs in daphne, al

Guest Service Representative / Front Desk Agent

Guest Service Representative / Front Desk Agent

Front Desk Support Specialist (EastPointe)

Guest Services (Front Desk) Representative

Front Desk Clerk

Front Desk Agent

Front Desk Agent

Front Desk Associate

Front Desk Agent

Front Desk Office Adminstrator

Front Desk Receptionist

Front Desk Agent

Guest Service Agent

Front Desk Clerk- Part-Time - Overnight

Front Desk Agent

Front Desk Agent

Front desk

Front Desk Agent

Part time Front desk agent

Front Desk Associate

I want to receive the latest job alert for front desk agent in daphne, al

Related Searches

Explore jobs in more locations

Elevate Guest Experiences as a Front Desk Guru at Encore Hospitality!

Job Seeker Tools

Employer Tools

Browse

Stay Connected