Top 34 Guest service agent Jobs in Daphne, Al

Front Desk Agent ( Full Time)
Grand Hotel —Point Clear, AL
- Full-time
- High school diploma or GED
- Entry level
- Resort
- Health savings account
- Health insurance
Quick Apply
10d
Front Desk Agent
DOWNTOWN MOBILE QUALITY INN —Mobile, AL
- Full-time
- Hotel
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
A & R Hospitality —Mobile, AL
- Hotel
- Entry level
- Paid training
- Health insurance
Front Desk Agent
Springhill Suites Mobile West —Mobile, AL
- Full-time
- Hotel
- High school diploma or GED
- Accounting
Guest Service Rep
Dreamscape Hospitality —Mobile, AL
- $16 an hour
- Weekends as needed
- Ability to walk for extended periods
- Hotel
- High school diploma or GED
Quick Apply
Guest Service Representative
MOBILE HOME 2 SUITES —Mobile, AL
- Full-time
- Hotel
- Entry level
- Paid training
- Health insurance
Quick Apply
Front Desk Agent/night audit
Microtel Inn & Suites daphne,al —Daphne, AL
- From $12 an hour
- Part-time
- In person
- Administrative experience
- Conflict management
- In-person
Quick Apply
Front Desk - Guest Service Agent
EconoLodge —Foley, AL
- Weekends as needed
- Inventory management
- Hotel
- High school diploma or GED
Quick Apply
Guest Service Representative
A & R Hospitality —Mobile, AL
- Hotel
- Entry level
- Paid training
- Health insurance
Front Desk Agent
SHREE KRISHNA HOSPITALITY LLC —Mobile, AL
- Part-time
- Computer literacy
- Basic math
- Hotel
- Flexible schedule
Quick Apply
Front Desk Supervisor
Dreamscape Hospitality —Mobile, AL
- Mid-level
- Hotel
- High school diploma or GED
Quick Apply
Night Auditor
A & R Hospitality —Mobile, AL
- Hotel
- Entry level
- Paid training
- Health insurance
Front Desk Agent
MOBILE LA QUINTA INN —Mobile, AL
- Full-time
- Hotel
- Entry level
- Paid training
- Health insurance
Quick Apply
NSR Suites Part Time-100011
ESA Management, LLC —Daphne, AL
- $8 an hour
- Part-time
- Writing skills
- Basic math
- English
- 401(k)
- Employee assistance program
Quick Apply
9d
Night Auditor
MOBILE HOME 2 SUITES —Mobile, AL
- Full-time
- Hotel
- Entry level
- Paid training
- Health insurance
Quick Apply
Part time Front desk agent
Springhill Suites Mobile West —Mobile, AL
- $14 - $16 an hour
- Part-time
- Hotel
- Cleaning
- Communication skills
- Employee discount
- Opportunities for advancement
Night Auditor
HAMPTON INN TILLMAN'S CORNER —Mobile, AL
- Full-time
- Hotel
- Entry level
- Paid training
- Health insurance
Quick Apply
Front Desk Agent
SHREE NARAYAN HOSPITALITY LLC —Mobile, AL
- Part-time
- Computer literacy
- Basic math
- Hotel
- Flexible schedule
Quick Apply
Front Desk Agent
VARUN HOSPITALITY LLC —Mobile, AL
- Part-time
- Computer literacy
- Basic math
- Hotel
- Flexible schedule
Quick Apply
Front Desk Agent
Holiday Inn Express & Suites Foley —Foley, AL
- $14 - $15 an hour
- Part-time
- Hotel
- Organizational skills
- In-person
- Paid time off
- Employee discount
Quick Apply
2d

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guest service agent jobs near daphne, al

Front Desk Agent ( Full Time)

Grand Hotel -
Point Clear, AL

Quick Apply

Job Details

Full-time
10 days ago

Benefits

Health savings account
Health insurance
Dental insurance
Flexible spending account
Vision insurance
401(k) matching

Qualifications

Visitor query response
Hotel and accommodations payment processing
Sales transaction processing
Financial transaction processing
Greeting customers
Answering guest questions
High school diploma or GED
Hotel room assignment management
Cash register operations
Hotel and accommodations guest complaints handling
Documentation Handling
Entry level
Customer complaint resolution

Full Job Description

Step into an exciting career at the legendary Grand Hotel Golf Resort & Spa, Autograph Collection, on Alabama’s Gulf Coast. Set on 550 acres of breathtaking beauty, the Grand offers the perfect blend of rich Southern tradition and modern luxury. Named Marriott's Hotel of the Year for the Distinctive Premium Brand, we pride ourselves on delivering guest service excellence. Be a part of a historic destination known for its exceptional hospitality and unforgettable guest experiences—The Grand Life is calling, come share it with us!

As a Front Desk Agent, you will play a pivotal role in ensuring a seamless guest experience from arrival to departure. You’ll be responsible for welcoming guests, managing reservations, and addressing guest inquiries with warmth and professionalism, enhancing their overall stay.

Key Responsibilities:

Warm Welcome: Greet guests in a professional and hospitable manner, creating a welcoming atmosphere upon arrival.
Room Assignment: Skillfully assign rooms based on room location, rates, preferences, and Marriott Reward Member status to ensure an optimal guest experience.
Check-ins and Check-outs: Ensure smooth and accurate check-in and check-out procedures, providing efficient and friendly service.
Guest Inquiries: Respond knowledgeably to guest questions about hotel services, local attractions, events, and entertainment options, offering helpful recommendations.
Reservation Management: Handle future and same-day reservations, accommodating walk-ins with professionalism and attention to detail.
Financial Transactions: Process payments and manage charges accurately, handling all cash transactions with integrity.
Safety & Security: Assist guests with using safety deposit boxes, ensuring the confidentiality and security of their belongings.
Documentation: Complete all Front Desk reports accurately and maintain proper documentation.
Issue Resolution: Address guest concerns promptly, resolving issues in a timely manner to ensure guest satisfaction.

Perks & Benefits:

Health, Dental, and Vision Coverage: Offering comprehensive plans, including both FSA and HSA options.
401(k) with Company Match: Plan for your future with our company-matched retirement plan.
Exclusive Discounts: Enjoy hotel stays, dining, golf, and retail discounts at PCH properties and globally through Marriott.
Career Growth: Opportunities for ongoing training, professional development, and career advancement within the PCH Hotels & Resorts portfolio.

Join our team at the Grand Hotel Golf Resort & Spa, where we believe in delivering "hospitality with heart & soul." Be part of a legacy of excellence, ensuring that every guest experiences the unique charm and luxury of our historic property.

Education

Preferred

High School or better in HS Diploma/GED

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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guest service agent jobs in daphne, al

Front Desk Agent ( Full Time)

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Guest Service Rep

Guest Service Representative

Front Desk Agent/night audit

Front Desk - Guest Service Agent

Guest Service Representative

Front Desk Agent

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Night Auditor

Front Desk Agent

NSR Suites Part Time-100011

Night Auditor

Part time Front desk agent

Night Auditor

Front Desk Agent

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Front Desk Agent

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