Top 4 Guest service rep Jobs in Daphne Al

Guest Service Rep
Dreamscape Hospitality —Mobile, AL
- Weekends as needed
- Ability to walk for extended periods
- Hotel
- High school diploma or GED
Quick Apply
Overnight Member Service Rep
Planet Fitness —Mobile, AL
- $10.50 an hour
- Overnight shift
- Background check
- 18 years or older
- Computer literacy
- Health savings account
- AD&D insurance
5d
Guest Services Rep Part Time-104020
ESA Management, LLC —Mobile, AL
- $13.50 - $13.90 an hour
- Part-time
- Basic math
- English
- Hotel
- Employee assistance program
- Vision insurance
Quick Apply
5d

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Hotel Receptionist
La Quinta Inn & Suites by Wyndham Mobile-Daphne —Daphne, AL
Previous hotel front desk or customer service experience preferred. Welcome and assist hotel guests during check-in and check-out.
$12 - $14 an hour
Quick Apply
Sales Manager - Hotel Sales Experience Required
Riverview Plaza Hotel —Mobile, AL
Conduct site tours, sales calls, and industry outreach to position the hotels as preferred destinations for meetings, conferences, and events.
Quick Apply
7d

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Dreamscape Hospitality —Columbus, OH
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City Barbeque, LLC —Dublin, OH
This position contributes to City Barbeque success by serving our joints and guests by helping our guests find the perfect meal for their occasion, answering…
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Guest Service Rep

Dreamscape Hospitality
Mobile, AL

Quick Apply

Job Details

Full-time

Qualifications

Customer communication
High school diploma or GED

Full Job Description

Description:

Job Summary:

The Guest Service Representative is responsible for providing exceptional customer service to hotel guests, ensuring a memorable experience. This role involves checking guests in and out, handling reservations, and addressing guest inquiries and needs.

Key Responsibilities:

Greet guests upon arrival, check them in, and provide information about the hotel’s services and amenities.
Handle guest check-outs, ensuring accurate billing and payment processing.
Answer and manage incoming calls, responding to guest inquiries, and providing solutions to guest issues.
Make, modify, and cancel guest reservations as needed.
Provide concierge services, such as recommending local attractions, restaurants, and activities.
Maintain a tidy and organized front desk area.
Assist with luggage handling and other guest services as required.
Uphold the hotel’s standards of quality and hospitality at all times.

Qualifications:

High school diploma or equivalent required; some college or hospitality training preferred.
Previous experience in customer service, hospitality, or related field preferred.
Strong communication and interpersonal skills.
Ability to multitask and work in a fast-paced environment.
Basic computer skills; experience with hotel reservation software is a plus.
Must be able to work flexible hours, including evenings, weekends, and holidays.

Work Environment:

This job operates in a professional hotel environment.
This role routinely uses standard office equipment such as computers, phones, and photocopiers.
The noise level in the work environment is usually moderate.

Equal Employment Opportunity:

Dreamscape is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. We are committed to providing reasonable accommodation to qualified individuals with disabilities to enable them to perform the essential functions of the job.

Requirements:

Physical Requirements:

Ability to stand, walk, and remain on feet for extended periods.
Ability to lift and carry up to 10 pounds occasionally (consider adjustments based on specific needs).
Visual and auditory ability to interact with guests, answer phones, and perform job duties safely.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

Quick Apply

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guest service rep jobs in daphne al

Guest Service Rep

Overnight Member Service Rep

Guest Services Rep Part Time-104020

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