Top 53 Call center Jobs in Davenport Ia

Inbound Customer Service Agent
Kone —Moline, IL
- $57,200 - $75,000 a year
- Full-time
- Management
- Basic math
- Mid-level
- Paid holidays
- Health insurance
Call Center Representative
Bally's Quad Cities Casino & Hotel —Rock Island, IL
- $15.50 an hour
- Part-time
- High school diploma or GED
- Ability to sit for extended periods
- Communication skills
Quick Apply
3d
Customer Support Specialist
Metro Talent Co —Bettendorf, IA
- $24.00 - $28.90 an hour
- Seasonal
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Paid time off
- Flexible schedule
Quick Apply
1st Shift - Alarm Dispatcher
Per Mar Security Services —Davenport, IA
- From $15 an hour
- Full-time
- Background check
- Computer literacy
- Pass drug screening
- Disability insurance
- Dental insurance
Quick Apply
System Status Controler (Medical Dispatcher)
Scott County, Iowa —Davenport, IA
- $27.38 - $37.74 an hour
- Overtime
- Writing skills
- BLS Certification
- Mid-level
14d
Customer Care Coordinator
Per Mar Security Services —Davenport, IA
- $16 - $18 an hour
- Full-time
- Computer literacy
- Mid-level
- High school diploma or GED
Quick Apply
6d
Call Center IT Technician
Group O —Milan, IL
- $16.50 - $17.50 an hour
- Extended hours
- Background check
- Mid-level
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Representative- Cust Svc
Walman —Milan, IL
- From $17 an hour
- Full-time
- Microsoft Word
- HIPAA
- High school diploma or GED
- Health insurance
- Paid time off
4d
HVAC CSR / Dispatcher
R3 Roofing & Exteriors | R3 Heating & Air —Davenport, IA
- Full-time
- Background check
- Mid-level
- Office
- Health insurance
- Paid time off
Quick Apply
Customer Service Representative
UP MANAGEMENT LLC —Rock Island, IL
- From $20 an hour
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Basic math
Quick Apply
10d
Outbound Sales Representative
FLS Connect —Davenport, IA
- $11 - $20 an hour
- Full-time
- Remote
- Background check
- 18 years or older
- High school diploma or GED
- Paid training
- Health savings account
Telemarketer - State Farm Agent Team Member
Amanda Buenemann - State Farm Agent —Muscatine, IA
- $10 - $15 an hour
- Full-time
- High school diploma or GED
- Computer skills
- Communication skills
- Paid time off
- Opportunities for advancement
Quick Apply
Account Development Specialist
AMBA —Davenport, IA
- $17 - $18 an hour
- Full-time
- Spanish
- Communication skills
- Entry level
- Paid holidays
- Health insurance
Digital Loan Officer
IH Mississippi Valley Credit Union —Moline, IL
- $19 - $22 an hour
- Full-time
- Office
- High school diploma or GED
- 1 year
- Profit sharing
- Paid holidays
Quick Apply
Assistant Vice President, IT Operations
BITCO INSURANCE COMPANIES —Davenport, IA
- Azure
- Computer Science
- Master's degree
Quick Apply

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Front Office Clerk
Sedona Staffing —Rock Island, IL
Previous front desk, receptionist, clerical, or administrative experience preferred. Answer and direct incoming phone calls. Position Type: Temp-to-Hire.
$20 an hour
Quick Apply
7h
Inbound Customer Service Agent
Kone —Moline, IL
Answer incoming calls from technicians and branch personal and pertaining to customer issues and/or callout resolution . Opportunities to learn and grow.
$57,200 - $75,000 a year

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Collection Specialist
Phillips & Cohen Associates Ltd. —Gahanna, OH
401k program with PCA matching part of employee contributions. Effectively communicate with customer representatives in a compassionate, professional, and fair…
From $20 an hour
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Inbound Sales Representative
Entyre Inc. —Columbus, OH
You will own inbound communication, assess client needs, answer questions, document interactions accurately, and coordinate with internal teams when issues need…
$25 an hour
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5d

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Inbound Customer Service Agent

Kone -
Moline, IL

Apply Now

Job Details

Full-time
$57,200 - $75,000 a year

Benefits

Paid holidays
Health insurance
Paid time off
401(k) matching
Flexible schedule

Qualifications

Phone communication
Basic math
High school diploma or GED
Typing
Quality data entry
Customer data entry

Full Job Description

Founded in 1910, KONE is a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Our mission is to improve the flow of urban life and make our world’s cities better places to live by providing innovative solutions that help make people’s journeys safe, convenient and reliable. Our operations in over 60 countries around the world has helped us achieve our position as an innovation and sustainability leader with repeated recognitions by Forbes , Corporate Knights for clean capitalism and others.

We are looking for an Inbound Customer Service Agent who will be the voice of KONE and take care of our customers by receiving and managing customer queries, complaints, and master data changes, owning the cases from receipt to resolution and confirming back to customer. You will be based out of our Operations Centre in Moline, IL .

Key Responsibilities:

Receive and Monitor all incoming calls from customers located in the United States and Canada and calling their local offices for non callout related topics and a ttend to them in a timely and professional manner.

Escalate and assign cases to second specialized line as needed.

Answer incoming calls from technicians and branch personal and pertaining to customer issues and/or callout resolution .

Proactively update customer contact data and follow process to update the rest of the customer/equipment master data

Identif y possible leads and assign those to the sales organization .

Qualifications :

3+ years related experience and/or training in the field of customer service or prior supervisory experience.

High school diploma or general education degree (GED)

Ability to speak clearly and understandably on the telephone.

Ability to enter information into a computer while talking on the telephone.

Ability to interact with our customers and service people in a courteous, friendly yet not “chatty” manner.

Proficient skills in spelling, communications, and data entry.

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

We have the courage to hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because we believe diversity drives innovation :

• We value your authentic self

• Diversity, equity and inclusion is embedded in our strategy and values

• Collaborative, creative and supportive work environment

• Passionate about safety, quality and innovation

• We care about the communities where we live and work

Some of our many benefits include:

• Competitive salary

• Flexible work schedule

• Opportunities to learn and grow

• Matching 401K

• Comprehensive health and wellness plans for the entire family

• Paid holidays and paid time off

The hiring range for this role is $57,200 – $75,000. The compensation package offered will depend on their ability to meet the requirements of the role and a range of factors unique to each candidate, including their skill set, years and depth of experience, certifications, and location.

KONE Annual Bonus plan at 5% Target Incentive (50/50) based on achievement of company goals and individual goals.

Come share your passion and energy to make a positive impact at KONE for our customers and your career !

*Beware of Recruitment Scams*

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on https://kone.com/global/en/careers.html

Apply Now

Refine Your Search

call center jobs in davenport ia

Inbound Customer Service Agent

Call Center Representative

Customer Support Specialist

1st Shift - Alarm Dispatcher

System Status Controler (Medical Dispatcher)

Customer Care Coordinator

Call Center IT Technician

Representative- Cust Svc

HVAC CSR / Dispatcher

Customer Service Representative

Outbound Sales Representative

Telemarketer - State Farm Agent Team Member

Account Development Specialist

Digital Loan Officer

Assistant Vice President, IT Operations

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