Top 12 Senior it support Jobs in Davidson, Nc

Sr. IT Support Partner
Trane Technologies —Davidson, NC
- $72,611.66 - $101,394.99 a year
- Full-time
- Pass drug screening
- Travel
- Organizational skills
- Paid holidays
- Health insurance
1d
Senior Manager, IT Executive Support
Ahold Delhaize USA —Salisbury, NC
- $120,960 - $181,440 a year
- Full-time
- Hybrid work
- Computer Science
- 5 years
- Office
Desktop Support Senior Technician
TTEC —Charlotte, NC
- $62,000 - $65,000 a year
- Computer science
- Computer Science
- Mid-level
- Tuition reimbursement
- Paid time off
8d
Senior Application Support Analyst (Back Office Lending-Credit Unions)
Jack Henry —Charlotte, NC
- $68,700 - $103,150 a year
- Extended hours
- Remote
- 6 years
- Mid-level
- Accounting
Senior Developer, Index Support .NET/SQL
London Stock Exchange Group —Charlotte, NC
- Full-time
- Azure
- 8 years
- SQL
- Health insurance
Sr. Specialist, IT Business Partner
Scout Motors —Charlotte, NC
- $120,000 - $145,000 a year
- Full-time
- 18 years or older
- Office
- Continuous improvement
- Paid jury duty
- Paid parental leave
Quick Apply
Sr. Infra Ops – IT Engineer
The Hartford —Charlotte, NC
- $116,800 - $175,200 a year
- Full-time
- Hybrid work
- Office
- 8 years
- Analysis skills
13h
IT CONSULTANT SR
First Horizon Bank —Charlotte, NC
- Full-time
- 6 years
- Computer Science
- System design
Sr. IT Operations Specialist
SHI International Corporation —Charlotte, NC
- $70,000 - $90,000 a year
- Full-time
- Mid-level
- Office
- Bachelor's degree
- Health insurance
- Dental insurance
C208 Sr Lead Technical Support
Mountain Air Cargo —Denver, NC
- Full-time
- 5 years
- Senior level
Sr. Analyst, Enterprise Service Desk
ABACUS —Charlotte, NC
- On call
- System design
- Mid-level
- SQL
Quick Apply
Senior IT Auditor Specialist
Allspring Global Investments Holdings, LLC —Charlotte, NC
- $150,000 - $195,000 a year
- Full-time
- Hybrid work
- Azure
- Computer Science
- Office

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Senior Manager, IT Executive Support
Ahold Delhaize USA —Salisbury, NC
Bachelor's degree in computer science, technical field and/or Business-related field. In addition, this position will serve as an escalation point for all…
$120,960 - $181,440 a year
Senior Manager, Tax
Forvis Mazars —Charlotte, NC
Current and valid CPA (Certified Public Accountant) license. Bachelor's Degree in Accounting, Taxation or related field. Master’s Degree in related field.
Quick Apply

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Sr. IT Support Specialist
Seva Dental Team —Grove City, OH
Valid driver’s license and ability to travel regularly throughout Ohio, with additional travel to Michigan and occasional travel elsewhere in the Midwest.
4d
Sr. Infra Ops – IT Engineer
The Hartford —Columbus, OH
The successful candidate will demonstrate engineering-level technical depth in AI, cloud computing concepts, and infrastructure platforms, partnering with cross…
$116,800 - $175,200 a year
13h

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senior it support jobs near davidson, nc

Sr. IT Support Partner

Trane Technologies -
Davidson, NC

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Job Details

Full-time
$72,611.66 - $101,394.99 a year
1 day ago

Benefits

Paid holidays
Health insurance
Tuition reimbursement
Paid time off
Adoption assistance
Parental leave
401(k) 6% Match
401(k) matching

Qualifications

Desktop computer repair
Asset management
Mobile device support
Defect resolution root cause analysis
Team supervision
Process improvement standards implementation
IT asset management
Software deployment
Enterprise software
Laptop (troubleshooting support)
Coaching
Job-specific skills training (staff training program)
Incident management software
Hardware maintenance
Printer (troubleshooting support)
Enterprise software support
User training (technical support)
Internal employee customer service
Computer hardware
Desktop (troubleshooting support)
Incident management operations support
Managing IT infrastructure
Organizational skills
Technical customer support for office equipment
ServiceNow
Hardware management
Customer support
System deployment
Problem management
Operational excellence initiatives

Full Job Description

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.

Learn about our benefits designed for you to Thrive at work and at home.

We boldly go.

Where is the work:

On-Site (5 days)

What's in it for you:
The IT Service Operations Lead Specialist will provide tier III level IT partnership for internal Trane Technologies employees implementing, maintaining and enhancing IT infrastructure. This includes providing technical support, ensuring world-class customer satisfaction, adherence to company policies and enforcing company standards.

Through utilizing ITLT best practices and our ServiceNow platform this position focuses on technologies support and deployment computers, tablets, mobile devices, printers, applications, and handheld scanners. This includes asset management for hardware devices. This role will also participate in IT related projects and deployments as needed.

Support will be provided as during normal business hours, as well as occasional after-hours support.

What you will do:

Employee client support: computers, tablets, mobile devices, printers, handheld scanners and peripherals
Maintain client hardware lifecycle and asset management activities
Provide Level 2 Support
Provide partnership and support for IT related projects
Complete minor and major incident management
Support application and emerging technology deployment support
Fulfill hardware and software requests
Provide employee training related to employee used hardware and IT processes
Partner with teams on providing continuous improvement, MDI and lean thinking to IT processes, tools and services
Coaches and trains peer IT Service Operations Specialists
Key stakeholder in Lean activities
Participates in enterprise root cause analysis and solutioning
Engaged in IT Subject Matter Expert activities
Lead team deployments, data collection or upgrade activities
Create, maintain, and adhere to standard work.

What you will bring:

Ability to demonstrate outstanding customer service skills
Strong oral and written communications skills
Ability to demonstrate strong interpersonal skills
Work Independently with minimal supervision
Ability to diagnose and troubleshoot client devices including computers, tablets, mobile devices, printers, handheld scanners, applications and other employee-based technologies
Ability to demonstrate strong organizational skills
Excellent remote support skills
Excellent problem-solving and critical thinking skills
Ability to follow documentation procedures
Ability to demonstrate strong remote troubleshooting support skills
Bachelor's or Associate degree in a related IT technical field
10+ IT experience providing technical customer support including troubleshooting computer hardware and software
Experience using the ServiceNow platform
Complete Lean 101, 102 and 103 platform trainings

Annual Base Salary Range or Hourly Base Pay Range:

$72,611.66 - $101,394.99

Compensation Type:

Exception Hourly

Incentive Eligible:

Sales Commission Eligible:

Disclaimer: We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience, travel requirements, and union designation. Our compensation range is generally based on the national average for the country. Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status.

Thrive at work and at home:

Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives – WE DARE TO CARE!
Family building benefits include fertility coverage and adoption/surrogacy assistance.
401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.
Paid time off includes 15 vacation days, 9 paid holidays, 3 floating holidays, sick leave, and additional options to support volunteer and parental leave.
Educational and training opportunities through company programs along with tuition assistance and student debt support.

Disclaimer: Benefit offerings may vary depending on Collective Bargaining Agreements and local/state regulations.

Safety Sensitive Role:

The company designates certain roles as Safety Sensitive. Safety Sensitive roles may require that you pass additional drug screening.

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

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Refine Your Search

senior it support jobs in davidson, nc

Sr. IT Support Partner

Senior Manager, IT Executive Support

Desktop Support Senior Technician

Senior Application Support Analyst (Back Office Lending-Credit Unions)

Senior Developer, Index Support .NET/SQL

Sr. Specialist, IT Business Partner

Sr. Infra Ops – IT Engineer

IT CONSULTANT SR

Sr. IT Operations Specialist

C208 Sr Lead Technical Support

Sr. Analyst, Enterprise Service Desk

Senior IT Auditor Specialist

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