Top 1190 Support specialist Jobs in Davidson, Nc

Customer Support Specialist I
Momentus Technologies —Charlotte, NC
- On call
- Remote
- Microsoft Excel
- Microsoft Access
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Warranty Specialist (Heavy Equipment)
Ascendum Machinery —Huntersville, NC
- Overtime
- Microsoft Outlook
- Mechanic experience
- Ability to walk for extended periods
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Operations/Administrative Specialist
Linden Thomas & Company —Charlotte, NC
- 8 hour shift
- Mid-level
- Office
- 3 years
- Health insurance
- Dental insurance
Quick Apply
Temporary Document Control Specialist (Temp to Perm)
Oiles America Corporation —Concord, NC
- Temporary
- Microsoft Outlook
- Computer literacy
- English
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4d
Technical Inside Sales Specialist
YER USA —Charlotte, NC
- $70,000 - $90,000 a year
- Full-time
- Microsoft Excel
- Office
- Business development
- Opportunities for advancement
Quick Apply
1d
Qualified Developmental Disabilities Professional
The Kids Workshop Inc. —Charlotte, NC
- $59,000 - $64,000 a year
- 8 hour shift
- Background check
- 18 years or older
- Clean driving record
- Mileage reimbursement
- Health insurance
Quick Apply
After-School Program Van Driver & Academic Support Specialist
Next Generation Academy —Salisbury, NC
- $12 - $15 an hour
- Part-time
- Background check
- CPR Certification
- Clean driving record
Quick Apply
4d
Logistics Specialist
Confidential —Concord, NC
- $50,000 - $60,000 a year
- Full-time
- Mid-level
- Analysis skills
- Continuous improvement
- Health insurance
- Dental insurance
Quick Apply
Principal MAOP Project Information Management Specialist (PIMS)
Brooksource —Charlotte, NC
- $55 - $60 an hour
- Contract
- Hybrid work
- Office
- Analysis skills
- Mentoring
- Health insurance
- Dental insurance
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Professional Services Deployment Engineer
CentriServe I.T. —Charlotte, NC
- $70,000 - $75,000 a year
- Full-time
- Hybrid work
- Up to 50% travel
- Customer service
- 5 years
- Health insurance
- Dental insurance
Quick Apply
1d
HCBS Housing Specialist
SUN Behavioral Health —Statesville, NC
- Full-time
- Master's degree
- High school diploma or GED
- Driver's License
- Paid holidays
- Health insurance
CST Outreach Certified Peer Support Specialist
Amara Wellness Services, Inc. —Charlotte, NC
- $17 - $22 an hour
- Full-time
- Microsoft Word
- Background check
- Experience working with individuals with developmental disabilities
- Health insurance
- Dental insurance
Quick Apply
Wound Specialist, RN
CaroMont Health —Gastonia, NC
- Full-time
- Nursing
- RN License
- BLS Certification
Staff Professional | Geotechnical (RG/SW)
BUNNELL LAMMONS ENGINEERING —Charlotte, NC
- Full-time
- 5 years
- Travel
- US work authorization
- Paid holidays
- Disability insurance
Quick Apply
Automotive Sales Professional - Pre-Owned
Randy Marion Chevrolet —Mooresville, NC
- $75,000 - $150,000 a year
- Weekends as needed
- Bilingual
- Background check
- Clean driving record
- Paid training
- Disability insurance
Quick Apply
Cardiac Implanted Electronic Device (CIED) Specialist
CaroMont Health —Gastonia, NC
- Full-time
- Hospital
- BLS Certification
- Mid-level
- AD&D insurance
- Health insurance
Logistics Specialist - Bilingual in Mandarin
Green New Energy Materials —Denver, NC
- From $55,000 a year
- Full-time
- Background check
- Ability to walk for extended periods
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
1d
Security Systems Specialist
Securitas Critical Infrastructure Services, Inc. —Charlotte, NC
- $100,000 - $115,000 a year
- Weekends as needed
- Background check
- Computer Science
- Pass drug screening
- Health insurance
- Dental insurance
Bilingual Customer Service Specialist (Spanish)
Sherwin-Williams —Denver, NC
- $16 an hour
- Weekends as needed
- 18 years or older
- Merchandising
- High school diploma or GED
6d
Rotating Equipment Specialist
Hudson Manpower —Charlotte, NC
- Full-time
- Senior level
Quick Apply

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Customer Support Specialist I

Momentus Technologies -
Charlotte, NC

Quick Apply

Job Details

Benefits

Health insurance
Dental insurance
Vision insurance
401(k) matching

Qualifications

Microsoft Excel
Email customer support
Phone communication
Customer support
Productivity software
Email support
Client interaction via phone calls

Full Job Description

Description:

About us:

Momentus provides industry-leading event and venue management software to customers in over 50 countries around the world, serving thousands of customers that power millions of events. In the age of digital transformation, our comprehensive platform offers event professionals leading-edge SaaS technology that provides a 360 view of their business, allowing them to cut costs, save time, and increase revenue. Momentus technology powers top shows around the world, famous museums, global convention centers, performing arts venues, professional sports arenas, and other unique venues. Our client list includes The Apollo Theatre, Mercedes-Benz Stadium, Harvard University, Portland'5 Centers for the Arts, the Javitz Center, and St. Louis Art Museum. Some of our global clients include: ExCel London, Museum of Contemporary Art Australia, Omanexpo, the China National Convention Center, the Porsche Experience Center in Germany and the Sydney Opera House.

Job Description:

As a Support Specialist, you will assist our clients with technical support through support emails, phone calls, and online training meetings. Additional roles include assisting with software testing and the setup of new accounts, conducting online support and training, gathering feedback for our product team, and providing technical support to both clients as well as other members of the customer support team.

Responsibilities:

Become an expert user on our software and keep up to date with new features and enhancements.
Working with customers and the Momentus development team to resolve software errors.
Test new/improved functionality and/or bug fixes prior to general release.
Escalate any customer support requests that cannot be resolved, to a Senior Support Specialist.
Provide user training on specific features and or modules.
Maintain and oversee file server cleanup and maintenance.
Build local Momentus sites for testing
Become a trusted resource for key accounts.
Educate and develop existing customer accounts.
Demonstrate new features and unique use cases.
Action internal support requests such as, demo configuration and support, document preparation, customer notifications and NetSuite administration.

Requirements:

Qualifications

2+ years of customer service experience ideally in a high growth saas company
Excellent phone and email communication
Proficient in Microsoft Suite (Word, Excel, etc)
Experience with report writing tools and relational databases (e.g. DevExpress, Crystal Reports, SQL or MS Access) is preferred
Availability for on-call support over the weekend a few times a year.

What makes you a great fit for this role:

You have venue/event industry experience
You communicate professionally, yet personably, in person, on the phone, and over email.
You are empathetic and patient when assisting and educating others on complex topics.
You are detail-oriented and take pride in doing excellent work.
You love serving people.
You are a team player.
You like to keep everyone in the loop - you don’t hold back communicating about goals, expectations, tasks, and feedback; you expect the same from others.
You get excited about SQL databases, data analytics, and reports, and are proficient with systems such as MS Access, DevExpress, Excel, or Crystal Reports.

Working at Momentus:

Surround yourself with highly motivated co-workers who encourage you to be your best each day. Momentus offers career opportunities in a collaborative, high-growth environment where you can make a direct impact on our product and customers. We offer competitive compensation plus high-quality benefits including:

Insurance: Comprehensive medical, dental, & vision insurance.
Exceptional 401k Match: Momentus will match 80% of your first 10%
Unlimited Time Off: Rest and recharge on your terms.
Remote Work: We value our global team and proudly offer the freedom to work remotely.
Enjoy two complimentary tickets each year to attend an event at one of our valued customer venues
Professional Development: We encourage continuous learning through our partnership with LinkedIn Learning

Important Notice on Location Eligibility:

This is a U.S.-based remote role. However, due to regulatory requirements, we are only able to consider candidates who reside in U.S. states that do not currently mandate salary disclosure in job postings.

Candidates residing in California, or other states with active pay transparency laws will not be considered at this time.

Equal Opportunity & Accessibility:

At Momentus, we are committed to creating a workplace that celebrates diversity and fosters inclusion. We value the unique perspectives, backgrounds, and experiences each team member brings. These differences make us stronger, drive better decisions, and fuel meaningful innovation and outcomes.

Momentus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by applicable law.

We are also committed to providing reasonable accommodations to enable individuals with disabilities to perform the essential functions of their role. If you require accommodations during the recruitment process or on the job, please let us know. We will work with you to support your accessibility needs.

Quick Apply

Refine Your Search

support specialist jobs in davidson, nc

Customer Support Specialist I

Warranty Specialist (Heavy Equipment)

Operations/Administrative Specialist

Temporary Document Control Specialist (Temp to Perm)

Technical Inside Sales Specialist

Qualified Developmental Disabilities Professional

After-School Program Van Driver & Academic Support Specialist

Logistics Specialist

Principal MAOP Project Information Management Specialist (PIMS)

Professional Services Deployment Engineer

HCBS Housing Specialist

CST Outreach Certified Peer Support Specialist

Wound Specialist, RN

Staff Professional | Geotechnical (RG/SW)

Automotive Sales Professional - Pre-Owned

Cardiac Implanted Electronic Device (CIED) Specialist

Logistics Specialist - Bilingual in Mandarin

Security Systems Specialist

Bilingual Customer Service Specialist (Spanish)

Rotating Equipment Specialist

I want to receive the latest job alert for support specialist in davidson, nc

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