Top 10637 Manager, contact center training Jobs in Davie, Fl

LTSS Service Coordinator - Case Manager (Region H: Broward County)
Elevance Health —Fort Lauderdale, FL
- Monday to Friday
- Experience working with individuals with developmental disabilities
- Spanish
- Bachelor of Science
- Employee stock purchase plan
- Paid holidays
Case Manager -MULTIPLE LOCATIONS
Henderson Behavioral Health —Fort Lauderdale, FL
- Full-time
- Mid-level
- Driver's License
- Bachelor's degree
- Profit sharing
- Wellness program
Quick Apply
Residential Manager
Sunrise Community, Inc. —Boca Raton, FL
- Full-time
- Management
- Computer literacy
- Writing skills
Quick Apply
District Manager
Public Storage —Miami Lakes, FL
- $100,000 - $116,000 a year
- Weekends as needed
- Travel
- Fair chance
- Senior level
- Health insurance
- Paid time off
Quick Apply
Transportation Operations Manager
Confidential —Fort Lauderdale, FL
- $75,000 - $95,000 a year
- Overtime
- Background check
- 18 years or older
- Spanish
- Health insurance
- Dental insurance
Quick Apply
Remote Contact Center Supervisor
Hotwire Communications, LTD —Fort Lauderdale, FL
- Weekends as needed
- Remote
- Mid-level
- Mentoring
- Leadership
Quick Apply
Property Manager
RAM Partners, LLC —Davie, FL
- $100,000 a year
- Weekends as needed
- Microsoft Excel
- Mid-level
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
12h
Client Services Manager
Every Mother's Advocate —North Lauderdale, FL
- $85,000 - $95,000 a year
- Full-time
- Mid-level
- 3 years
- Master's degree
- 403(b) matching
- Paid holidays
Quick Apply
Vocational Case Manager
The Hartford —Sunrise, FL
- $70,400 - $105,600 a year
- Full-time
- Hybrid work
- Research
- Mid-level
- Master's degree
2d
Assistant Property Manager
Vera Management —Hollywood, FL
- $20 - $28 an hour
- Full-time
- Mid-level
- Residential
- Administrative experience
- Professional development assistance
Quick Apply
Assistant Property Manager
Oceanview Park Condominium —Hallandale Beach, FL
- $31.25 an hour
- Full-time
- Bilingual
- Microsoft Excel
- Microsoft Outlook
- 401(k)
- Paid time off
Quick Apply
14d
Advocacy Case Manager
Every Mother's Advocate —North Lauderdale, FL
- Full-time
- Spanish
- Master of Social Work
- Writing skills
- 403(b) matching
- Paid holidays
Quick Apply
5d
VIP Manager - Training & Onboarding
Hard Rock Digital —Hollywood, FL
- Full-time
- Hybrid work
- Microsoft Excel
- Public speaking
- Mid-level
Quick Apply
Associate Property Manager, Multifamily
Cushman & Wakefield —Sunrise, FL
- $27.75 - $32.65 an hour
- Full-time
- Sales
- Computer literacy
- Mid-level
- Health savings account
- Disability insurance
Quick Apply
5d
Router Supervisor
R+L Carriers —Pembroke Pines, FL
- $70,000 - $85,000 a year
- Urgently hiring
- Management
- Computer literacy
- Mid-level
- Paid holidays
- Health insurance
7d
Talent Acquisition Manager
The Learning Experience - World Headquarters —Deerfield Beach, FL
- $90,000 - $110,000 a year
- Full-time
- Mid-level
- Office
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
2d
Jr. Property Manager
FirstService Residential —Plantation, FL
- $80,000 - $85,000 a year
- Extended hours
- Computer literacy
- Mid-level
- Ability to lift 50 pounds
- Paid holidays
- Health insurance
Quick Apply
14d
Assistant Manager
Equity LifeStyle Properties —Davie, FL
- Full-time
- Clean driving record
- Inventory management
- Mid-level
- Paid holidays
- Health insurance
Case Manager
4KIDS —Coconut Creek, FL
- Evenings as needed
- Mid-level
- Administrative experience
- Driver's License
- Disability insurance
- Health insurance
Regional Training Manager
Family Dollar —Miami, FL
- $88,500 - $100,000 a year
- Full-time
- Classroom
- Microsoft Excel
- Microsoft Outlook
2d

I want to receive the latest job alert for manager, contact center training in davie, fl

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

manager, contact center training jobs near davie, fl

LTSS Service Coordinator - Case Manager (Region H: Broward County)

Elevance Health -
Fort Lauderdale, FL

Apply Now

Job Details

Benefits

Employee stock purchase plan
Paid holidays
Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Disability support services
Health insurance authorizations
Appeals
Personal service client interaction documentation
Experience working with individuals with developmental disabilities
Spanish
Abuse and neglect policy adherence
Chronic disease management
Interdisciplinary collaboration in health services social work
Health risk assessments
Bachelor of Science
Client assessment in social work
Experience working with individuals with chronic illnesses
Process improvement
English
Mid-level
Formal training programs
Elder abuse reporting
Care planning in social services
Overseeing care coordination
Case appeal in utilization management
Professional development support
Bachelor's degree
Utilization management
Motivational interviewing
Clinical staff mentoring
Managing patients as a health services social worker
Client management
Clinical documentation
Resource utilization in healthcare

Full Job Description

LTSS Service Coordinator (Bilingual in Spanish/English)

Schedule: Monday-Friday 8am-5pm EST

Location: This is primarily a field based position. Candidate would need to reside in one of the following counties: Broward County

Field: This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement. Alternate locations may be considered if candidates reside within a commuting distance from an office

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

The LTSS Service Coordinator is responsible for conducting service coordination functions for a defined caseload of individuals in specialized programs. In collaboration with the person supported, facilitates the Person Centered Planning process that documents the member's preferences, needs and self-identified goals, including but not limited to conducting assessments, development of a comprehensive Person Centered Support Plan (PCSP) and backup plan, interfacing with Medical Directors and participating in interdisciplinary care rounds to support development of a fully integrated care plan, engaging the member's circle of support and overall management of the individuals physical health (PH)/behavioral health (BH)/LTSS needs, as required by applicable state law and contract, and federal requirements.

How you will make an impact:

Responsible for performing face to face program assessments (using various tools with pre-defined questions) for identification, applying motivational interviewing techniques for evaluations, coordination, and management of an individual's waiver (such as LTSS/IDD), and BH or PH needs.
Uses tools and pre-defined identification process, identifies members with potential clinical health care needs (including, but not limited to, potential for high-risk complications, addresses gaps in care) and coordinates those member's cases (serving as the single point of contact) with the clinical healthcare management and interdisciplinary team in order to provide care coordination support.
Manages non-clinical needs of members with chronic illnesses, co-morbidities, and/or disabilities, to ensure cost effective and efficient utilization of long-term services and supports.
At the direction of the member, documents their short and long-term service and support goals in collaboration with the member's chosen care team that may include, caregivers, family, natural supports, service providers, and physicians.
Identifies members that would benefit from an alternative level of service or other waiver programs.
May also serve as mentor, subject matter expert or preceptor for new staff, assisting in the formal training of associates, and may be involved in process improvement initiatives.
Submits utilization/authorization requests to utilization management with documentation supporting and aligning with the individual's care plan.
Responsible for reporting critical incidents to appropriate internal and external parties such as state and county agencies (Adult Protective Services, Law Enforcement).
Assists and participates in appeal or fair hearings, member grievances, appeals, and state audits.

Minimum Requirements:

Requires BA/BS degree and a minimum of 2 years of experience working with a social work agency; or any combination of education and experience which would provide an equivalent background.
Specific education, years, and type of experience may be required based upon state law and contract requirements.

Preferred Skills, Capabilities and Experiences:

BA/BS degree field of study in health care related field preferred.
Bilingual in English/ Spanish strongly preferred.
LTSS, case management, social work or hospital discharge planning experience preferred.

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact [email protected] assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act

Apply Now

Refine Your Search

manager, contact center training jobs in davie, fl

LTSS Service Coordinator - Case Manager (Region H: Broward County)

Case Manager -MULTIPLE LOCATIONS

Residential Manager

District Manager

Transportation Operations Manager

Remote Contact Center Supervisor

Property Manager

Client Services Manager

Vocational Case Manager

Assistant Property Manager

Assistant Property Manager

Advocacy Case Manager

VIP Manager - Training & Onboarding

Associate Property Manager, Multifamily

Router Supervisor

Talent Acquisition Manager

Jr. Property Manager

Assistant Manager

Case Manager

Regional Training Manager

I want to receive the latest job alert for manager, contact center training in davie, fl

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected