Top 12 Help desk entry level Jobs in Davis, Ca

IT Help Desk Specialist
SitelogIQ —Sacramento, CA
- $28 - $36 an hour
- Hybrid work
- Computer Science
- Office
- 1 year
- Paid holidays
- Disability insurance
Quick Apply
Geek Squad Agent (Retail Store)
Best Buy —Elk Grove, CA
- $16.90 - $21.45 an hour
- Part-time
- Entry level
- Under 1 year
- Paid time off
- Employee discount
7d
Software Implementation Consultant
ABI, Inc. —Sacramento, CA
- $70,000 - $95,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Bachelor's degree
- AD&D insurance
- Disability insurance
Quick Apply
Salesforce Developer
Capio Group —Sacramento, CA
- $90,000 - $105,000 a year
- Full-time
- Salesforce
- Research
- Mid-level
Quick Apply
Maximo Technician - Sacramento, CA
JFC & Associates —Sacramento, CA
- Microsoft Excel
- Computer Science
- Marketing
IS Support Analyst I
Shriners Hospitals for Children —Sacramento, CA
- $37.29 - $55.94 an hour
- Full-time
- 18 years or older
- Computer science
- Computer Science
Quick Apply
4d

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Geek Squad Agent (Retail Store)
Best Buy —Elk Grove, CA
We’ll provide the training and resources you need to assess customers’ needs, perform basic services and partner with other agents as needed on more complex…
$16.90 - $21.45 an hour
7d

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IT Support Analyst
Telesis Technologies, Inc., A Hitachi Group Company —Circleville, OH
A successful candidate should be able to analyze user requirements, procedures, and problems to troubleshoot and diagnose desktop support issues and other…
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Tier 1 Technical Support Specialist
Kloud9 IT, Inc. —Columbus, OH
Ability to explain technical concepts to non-technical users clearly and effectively. As the front line of support, the Tier 1 Specialist is responsible for…
$40,000 - $50,000 a year
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IT Help Desk Specialist

SitelogIQ -
Sacramento, CA

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Job Details

$28 - $36 an hour

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Vision insurance
Life insurance

Qualifications

Desktop computer repair
Non-technical user support
Computer operation
Laptop (troubleshooting support)
Hardware maintenance
Operating system updates
Incident Escalation
Software installation
Internal employee customer service
Computer hardware
Desktop (troubleshooting support)
Computer management
Desktop administration
Associate's degree
Escalation handling
Peripheral hardware support
Operating system installation

Full Job Description

SitelogIQ is a rapidly growing engineering and construction company focused on making buildings better. We provide planning, design, and management solutions for organizations that want efficient and sustainable building environments that are healthier and safer for their occupants.

Our IT Help Desk Technician will be a member of our corporate IT team and work out of our Sacramento, CA office. This role will serve as a first point of contact for employees experiencing computer, software, hardware, operating system, or basic networking issues. You will diagnose common computer errors, troubleshoot technical problems, and provide timely support to restore normal operation. You will take responsibility for routine support activities, communicate progress clearly, and refer more complex or unresolved issues to higher-level IT staff. Due to the support requirements, this role is expected to be in the office on a consistent schedule with a minimum of 3 days/week.

The salary range is $28.00 - $36.00 The salary may vary within the range based on factors such as a candidate’s experience, knowledge, skills, and abilities.

IT Help Desk Technician Responsibilities

Diagnoses computer errors and troubleshoots common software, hardware, operating system, peripheral, and basic networking issues.
Provides technical support and applies established troubleshooting procedures to remedy routine computer problems and restore user productivity.
Installs and configures approved software and operating systems on desktop and laptop computers in accordance with established standards.
Updates software, operating systems, drivers, and related components when necessary and confirms that updates have been completed successfully.
Sets up computers, monitors, printers, peripherals, and related technology for new and existing users.
Follows up with users after problems have been resolved to confirm that systems are functioning properly and questions have been addressed.
Provides basic training and guidance in computer set-up, standard applications, and new technologies.
Handles basic issues independently, documents troubleshooting steps and solutions, and refers more complex, recurring, or unresolved problems to higher-level staff with clear supporting details.

IT Help Desk Technician Qualifications

Associate's degree in Information Technology, Computer Science, or a related field is typically required.
1 to 2 years of help desk, desktop support, technical support, or related experience.
Beginning to working knowledge of common desktop operating systems, business applications, computer hardware, peripherals, and basic networking concepts.
Ability to diagnose routine problems, follow established troubleshooting procedures, test solutions, and identify when escalation is required.
Ability to install, configure, and update software and operating systems using approved standards and instructions.
Basic knowledge of workstation set-up, hardware maintenance, and common computer repair practices.
Strong customer service and interpersonal skills, with patience and professionalism when assisting users with varying levels of technical experience.
Clear verbal and written communication skills, including the ability to explain technical information in understandable terms.
Strong attention to detail and the ability to organize, prioritize, and follow through on multiple support requests.
Ability to work independently on routine assignments and collaboratively with higher-level IT staff on escalated issues.
Willingness and ability to learn new technologies, procedures, and support tools as business needs evolve.

No Agencies, please

**This position is not eligible for visa sponsorship.**

Benefits

We offer a highly competitive salary, and comprehensive benefits, including:

Medical, dental, and vision insurance
Disability and life insurance
401K
Flexible time off
Paid holidays including a day off in the month of your birthday
Tuition reimbursement
Opportunities to give back to our local communities through organized events or fundraisers

More About SitelogIQ

At SitelogIQ, we’re focused on creating a great environment for our team first so that it is more energizing and rewarding to focus on creating great customer experience. That’s what we call a win-win.

We partner with clients in K-12, higher ed, government, healthcare, multifamily housing, and industry to optimize energy efficiency, improve indoor air quality, address lighting, and improve customer experience. With offices across the country, it’s rewarding to make a difference in the communities where our teammates live and work.

#LI-MB1

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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help desk entry level jobs in davis, ca

IT Help Desk Specialist

Geek Squad Agent (Retail Store)

Software Implementation Consultant

Salesforce Developer

Maximo Technician - Sacramento, CA

IS Support Analyst I

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