Top 64 Call center representative Jobs in Davis Ca

Call Center Representative I
CommuniCare+OLE —Woodland, CA
- $24.21 - $29.59 an hour
- Full-time
- Spanish
- English
- Microsoft Office
- 403(b) matching
- Health savings account
Quick Apply
8d
Contact Center Agent
Independent Living Systems —Davis, CA
- $17 - $23 an hour
- Full-time
- HIPAA
- Administrative experience
- High school diploma or GED
Quick Apply
9d
HR Contact Center Representative - REMOTE
Ryder System —Sacramento, CA
- $18 - $20 an hour
- Full-time
- Remote
- Spanish
- Salesforce
- High school diploma or GED
- Disability insurance
- Health insurance
5d
Contact Center Representative - RETURNSHIP ELIGIBLE
Travis Credit Union —Vacaville, CA
- $19.98 - $29.01 an hour
- Hybrid work
- Spanish
- Microsoft Outlook
- English
- Health insurance
- Dental insurance
Contact Center Representative I
Sacramento Credit Union —Sacramento, CA
- $21.00 - $26.79 an hour
- Part-time
- High school diploma or GED
- Computer skills
- 1 year
- Paid holidays
- 401(k)
Quick Apply
Client Call Center Representative
Command Health —Sacramento, CA
- $40,000 - $50,000 a year
- Full-time
- Computer literacy
- Communication skills
- Entry level
Quick Apply
Call Center Sales Representative
California Energy Initiative —Sacramento, CA
- $3,000 - $9,000 a month
- Full-time
- No experience needed
- Residential
- Fair chance
Quick Apply
12d
Call Center Representative
Bonney Plumbing, Electrical, Heating and Air —Sacramento, CA
- $18 - $21 an hour
- High school diploma or GED
- Typing
- 1 year
- Paid holidays
- Health insurance
Quick Apply
Technical Support Representative
Luxer One —Sacramento, CA
- $23 - $25 an hour
- Hybrid work
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Business Member Support Service Center Representative
Golden 1 Credit Union —Sacramento, CA
- $25.40 - $26.50 an hour
- Weekends as needed
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Quick Apply
Customer Service Representative/Dispatcher
Greenberg Clark Inc —Sacramento, CA
- Full-time
- Communication skills
- Entry level
- Time management
Quick Apply
Customer Service Sales Representative
Answer Desk Solutions —Sacramento, CA
- $700 - $750 a week
- Full-time
- Background check
- Sales
- Computer literacy
- Paid training
Quick Apply
Student Support Specialist (Temporary Pool)
Los Rios Community College District —Sacramento, CA
- $27.62 an hour
- Temporary
- Research
- Office
- US work authorization
Customer Service Associate
R & D TRANSPORTATION SERVICES —Sacramento, CA
- $21 - $23 an hour
- Full-time
- Background check
- Spanish
- Microsoft Outlook
Quick Apply
Collections Representative
Pacific Retrieval LLC —Sacramento, CA
- $18 - $20 an hour
- Full-time
- Spanish
- Computer literacy
- English
- Health insurance
- Dental insurance
Quick Apply
4d
Retail Sales Representative I, II, or III
Woodland, CA
- $17.00 - $26.24 an hour
- Full-time
- Bilingual
- High school diploma or GED
- Organizational skills
- Paid holidays
- Disability insurance
Customer Service Representative
CARSTAR Capitol Collision Center —Sacramento, CA
- Mid-level
- Office
- High school diploma or GED
Retail Support Specialist
DSI Systems —Sacramento, CA
- From $26 an hour
- Weekends as needed
- Mid-level
- Communication skills
- Profit sharing
- Paid training
Quick Apply
Hospital Billing Customer Service Representative (Hybrid)
USCB America —Elk Grove, CA
- From $17 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- HIPAA
- Paid holidays
- Health insurance
Quick Apply
4d
Telemarketer - State Farm Agent Team Member
Yeh Ferguson - State Farm Agent —Sacramento, CA
- $18 - $25 an hour
- Full-time
- Communication skills
- Entry level
- Health insurance
- 401(k) matching
Quick Apply

I want to receive the latest job alert for call center representative in davis ca

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

call center representative jobs near davis ca

Call Center Representative jobs in Sacramento, CA

Member Services Representative jobs in Sacramento, CA

Telemarketer jobs in Sacramento, CA

Customer Service Representative jobs in Elk Grove, CA

Retail Sales Associate jobs in Woodland, CA

Call Center Representative jobs in Davis, CA

Call Center Representative jobs in Vacaville, CA

Support Specialist jobs in Sacramento, CA

Customer Service Representative jobs in Sacramento, CA

Call Center Representative jobs in Livonia, MI

Liquor Sales Representative jobs in Michigan

Distribution Center jobs in Terrell, TX

Convention Center jobs in Indianapolis, IN

Call Center Representative jobs in Downers Grove, IL

Call Center Representative jobs in East Orange, NJ

Customer Service Representative Remote jobs in Greenville, SC

Call Center Representative jobs in Aurora, CO

Plasma Center jobs in Jacksonville, FL

Call Center Representative jobs in Conyers, GA

Financial Services Representative jobs in Las Vegas, NV

Call Center Representative I

CommuniCare+OLE -
Woodland, CA

Quick Apply

Job Details

Full-time
$24.21 - $29.59 an hour
8 days ago

Benefits

403(b) matching
Health savings account
Paid holidays
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Vision insurance
403(b)

Qualifications

Electronic health records (EHR) management
Microsoft Office
Administrative experience
High school diploma or GED
Clinical data entry
Managing patient records
Customer data entry

Full Job Description

POSITION TITLE:

Call Center Representative

DEPARTMENT:

Patient Access

REPORTS TO TITLE:

Call Center Manager

LOCATION:

Woodland, CA

PAY RANGE:

$24.21 to $29.59/hr, depending on years of experience

SCHEDULE:

Monday to Friday, 8am to 5pm

DLSE/FLSA STATUS: ()

____Exempt/Salaried position

_X__Nonexempt/Hourly position

SUPERVISORY RESPONSIBILITIES (does this position have direct reports):

YES

About CommuniCare+OLE

Established in 2023, CommuniCare+OLE is the result of a union of two health centers with a deep roots in their respective communities and reputations for providing high-quality primary care to all, regardless of insurance or ability to pay: OLE Health of Napa and Solano Counties and CommuniCare Health Centers of Yolo County. Building on a legacy established by both organizations in 1972, CommuniCare+OLE is a network of federally-qualified health centers with 17 sites across Napa, Solano, and Yolo Counties. It offers comprehensive care, including medical, dental, behavioral health and substance use treatment, nutrition, optometry, pharmacy, care coordination, referrals, and enrollment assistance to more than 70,000 individuals, and no one is turned away due to lack of insurance, immigration status, or ability to pay. Many services are offered outside of its sites, including mobile health, home visiting, and community and school-based programs.

BENEFITS

Medical, Dental, Vision Coverage
- Employer covers 90% of employee medical, dental and vision premium and 50% of dependent premium
18 days of PTO (Vacation & Sick)
10 Paid Holidays + 1 Float Holiday
2% employer match with employee 4% Contribution 403(b) retirement plan
Tuition Reimbursement of up to $2,000 per Calendar Year for part-time and full-time employees (prorated per Full-Time Equivalent)
Life & Accidental Insurance Coverage
Employer contribution for Health Savings Account

JOB SUMMARY/OVERVIEW:

Call Center Representatives work under the Call Center Manager and is responsible for assisting patients with handling and triaging phone calls, scheduling appointments, responding to questions, and documenting within the electronic health record.

CommuniCare+OLE provides an inclusive workplace that promotes and values diversity and life experience.

CommuniCare+OLE encourages people of all backgrounds to apply including, but not limited to, Black, Indigenous Peoples,

people of color, immigrants, refugees, women, LGBTQIA+, people with disabilities, veterans, individuals of

all ages and religions, and individuals who have been affected by the legal system.

YOU ARE WELCOME HERE.

***The following reflects requirements and essential functions of this position but does not restrict tasks that may be assigned. Essential functions include basic job duties, core elements, or fundamental responsibilities that an employee must perform to hold the position. Employees must be able to perform these essential functions with or without reasonable accommodation (accommodation may be requested). Duties and responsibilities are not all-inclusive, and they may be assigned or reassigned to this job at any time, due to reasonable accommodation or any other reason. ***

MINIMUM POSITION REQUIREMENTS: EDUCATION, EXPERIENCE, SKILLS/TRAINING

Education:

High School Diploma or GED required.

Experience/Lived Experience:

One year experience in medical office, hospital or clinic preferred
Administrative and customer service experience in a busy customer service-related environment is required

Special Skills/Training:

Experience working in a health clinic or demonstrated commitment to low-income populations preferred.
Strong computer and data entry skills including MS Office required; electronic health record system required.
Strong verbal and written communication skills.
Ability to work in a fast-paced environment and multitask.
Bilingual in English/Spanish/Dari/Punjabi/Vietnamese strongly preferred.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

Answers phone and schedules patient appointments providing accurate information to patients regarding a variety of programs and services

Complete and update registration for patients as needed.

Runs insurance eligibility for the following day and creates billing notes for outstanding documents.

Be empathetic and sensitive to the unique needs of each customer. Provide explanations that are appropriate to the customer’s level of understanding and knowledge.

Gives full attention to the customer. Demonstrates promptness and shows initiative in responding to customers.

Routes call to the appropriate department for continued assistance as necessary.

Troubleshoots patient concerns regarding orders, health information and assists in communication with other outside facilities through the electronic health record.

Responsible for greeting patients professionally on the phone and driving a positive and personal patient customer service experience. Strong communication skills (verbal and written)

Answer multi-line phones in a timely, professional manner

10.

Ensures correct patient identification of all information in the computer scheduling system

11.

Utilizing appropriate scheduling guidelines in patient interaction.

12.

Provide information to prospective or new patients regarding health center services, and protocol for enrolling as a new patient.

13.

Basic knowledge of programs/insurance & access/eligibility guidelines and applications

14.

Send messages to members of the care teams as necessary

15.

Record cancellations and re-schedules and document appropriately in the electronic health system.

16.

Captures and updates patient demographics and insurance information

17.

Treats all patients telephoning the CommuniCare+OLE’s scheduling system with dignity and respect while maintaining privacy and confidentiality all times

18.

Document all appropriate information in electronic health record system

19.

Prompt follow-up of telephone encounters/recalls/appointment request.

20.

Performs other duties as assigned.

Quick Apply

Refine Your Search

call center representative jobs in davis ca

Call Center Representative I

Contact Center Agent

HR Contact Center Representative - REMOTE

Contact Center Representative - RETURNSHIP ELIGIBLE

Contact Center Representative I

Client Call Center Representative

Call Center Sales Representative

Call Center Representative

Technical Support Representative

Business Member Support Service Center Representative

Customer Service Representative/Dispatcher

Customer Service Sales Representative

Student Support Specialist (Temporary Pool)

Customer Service Associate

Collections Representative

Retail Sales Representative I, II, or III

Customer Service Representative

Retail Support Specialist

Hospital Billing Customer Service Representative (Hybrid)

Telemarketer - State Farm Agent Team Member

I want to receive the latest job alert for call center representative in davis ca

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected