Top 81 Member services representative Jobs in Davis Ok

Performance Improvement Specialist - Crisis - Ardmore, OK
LIGHTHOUSE BEHAVIORAL WELLNESS CENTERS —Ardmore, OK
- $31.85 an hour
- 8 hour shift
- Writing skills
- Adults
- English
- Loan repayment program
- Health insurance
6d
Manager of Continuous Quality Improvement - Ardmore OK
LIGHTHOUSE BEHAVIORAL WELLNESS CENTERS —Ardmore, OK
- $75,000 a year
- 8 hour shift
- Addiction Medicine
- Writing skills
- Adults
- Health savings account
- Health insurance
12d
Outside Sales Representative (No Sales Experience Necessary)
Platinum Supplemental Insurance —Oklahoma
- Full-time
- No experience needed
- Entry level
- Under 1 year
- Paid training
Quick Apply
Outside Sales Representative (Training Provided)
Platinum Supplemental Insurance —Oklahoma
- Full-time
- No experience needed
- Entry level
- Under 1 year
- Paid training
Quick Apply
Outside Sales Representative
Platinum Supplemental Insurance —Oklahoma
- Full-time
- No experience needed
- Entry level
- Under 1 year
- Paid training
Quick Apply
Member Service Representative
Communication Federal Credit Union —Ardmore, OK
- From $17.50 an hour
- Full-time
- Office
- High school diploma or GED
- 1 year
- AD&D insurance
- Paid holidays
4d
CSR Team Member Walmart
CITIZENS BANK AND TRUST COMPANY OF ARDMORE —Ardmore, OK
- Full-time
- Ability to walk for extended periods
- Research
- Office
CSR Team Member Downtown
CITIZENS BANK AND TRUST COMPANY OF ARDMORE —Ardmore, OK
- Full-time
- Ability to walk for extended periods
- Research
- Office
CSR Part-Time Team Member - Walmart
CITIZENS BANK AND TRUST COMPANY OF ARDMORE —Ardmore, OK
- Part-time
- Ability to walk for extended periods
- Research
- Office
Business Development Representative
Unity Recovery Center —Pauls Valley, OK
- $45,000 - $70,000 a year
- Full-time
- Hybrid work
- Background check
- HIPAA
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
3d
Multi-Line Representative - State Farm Agent Team Member
Joe Mcadams - State Farm Agent —Ardmore, OK
- $50,000 - $70,000 a year
- Full-time
- Office
- Organizational skills
- Communication skills
- 401(k)
- Paid time off
Quick Apply
Patient Access Representative (Non-Exempt)
Mercy —Ardmore, OK
- Full-time
- Management
- Hospital
- Mid-level
- Health insurance
- Dental insurance
Retail Sales Associate
A.S.A.P. —Ardmore, OK
- $13 - $16 a year
- Part-time
- Customer service
- In-person
- Reliable transportation
- Flexible schedule
Quick Apply
Store Crew - Murray Harbor
Starboard Partners —Ardmore, OK
- Seasonal
- Computer literacy
- Merchandising
- High school diploma or GED
Quick Apply
Dock Crew - Murray Harbor
Starboard Partners —Ardmore, OK
- Seasonal
- Computer literacy
- Ability to lift 50 pounds
- Computer skills
Quick Apply
B Mechanic Technician- Pauls Valley, Ok
CVR Energy, Inc. —Pauls Valley, OK
- Overtime
- Hazmat Endorsement
- Mid-level
- CDL
- Paid training
- AD&D insurance
Heavy Equipment Technician II
Warren CAT —Ardmore, OK
- Overtime
- Customer service
- Mid-level
- Forklift
- Dental insurance
- Vision insurance
Quick Apply
RN
Ardmore Center for Rehabilitation and Healthcare —Ardmore, OK
- Weekends as needed
- CPR Certification
- Nursing
- RN License
- COVID-19 protective measures
Quick Apply
Assistant Manager
Little Caesars —Ardmore, OK
- Weekends as needed
- Microsoft Word
- 18 years or older
- Mid-level
Quick Apply
Seasonal Assistant District Manager
Jackson Hewitt - FTR —Ardmore, OK
- $45,000 - $47,000 a year
- Weekends as needed
- Mid-level
- Driver's License
- Recruiting
- Health savings account
- Health insurance
Quick Apply

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Performance Improvement Specialist - Crisis - Ardmore, OK

LIGHTHOUSE BEHAVIORAL WELLNESS CENTERS -
Ardmore, OK

Apply Now

Job Details

Full-time
$31.85 an hour
6 days ago

Benefits

Loan repayment program
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance
401(k) matching

Qualifications

Trauma-sensitive practices
English
Clinical staff training
Clinical training
Professional development training

Full Job Description

A Lighthouse is needed to help guide the way; to emit a light that helps navigate turbulent times and warn against the possible dangers ahead. Lighthouse Behavioral Wellness Centers is just such a place, guided by its core values of hope, dedication and community.

As a Performance Improvement Specialist for crisis you will oversee follow up care for those transitioning from crisis, compliance of documentation with external funding sources, and assist with agency performance improvement reports.

To meet the increasing needs of our communities it is imperative that all team members understand and successfully reach and maintain the expected performance standard levels. In order to achieve total and sustainable success, each person must do their part. Lighthouse will do its part in providing any and all necessary tools and training required to help team members be successful.

DEFINITION:

Under immediate to general supervision, monitors follow up requirements by ODMHSAS for individuals in crisis and provides follow up calls for continuity of care. Completes chart reviews for compliance with ODMHSAS and OHCA standards, completes quarterly client satisfaction surveys, and contributes to quarterly performance improvement reports. Monitors CDC’s for errors and assists crisis leaders with needed corrections. This position is supervised by the Manager of Continuous Quality Improvement (CQI).

EDUCATION AND EXPERIENCE:

Must have a bachelor’s degree in a mental health related field from an accredited university and two years of performance improvement and/or clinical documentation experience or a master’s degree in a mental health field with one year of performance improvement and/or clinical documentation experience. May also have experience in providing direct services in a mental health related field.
Must meet ODMHSAS requirements for certification as a Case Manager II within 3 months of employment and maintain certification annually.

KNOWLEDGE AND SKILLS:

Knowledge of the principles and practices of social work and/or psychology; and of current social and economic problems.
Thorough skill in exercising good judgment in analyzing situations and making decisions; in organizing and presenting facts and opinions clearly and concisely, both orally and in writing; in establishing and maintaining effective working relationships with other Lighthouse personnel and governmental representatives; and in organizing and conducting projects simultaneously.
An expectation of core competencies in relation to individuals with co-occurring disorders, trauma informed care and collaborative care.
Knowledge of case management procedures and integrated care.
Knowledge of inpatient, crisis stabilization and outpatient services for adults and children.
Must be a self-starter and able to work independently.
Must develop working relationships with clinical staff and supervisors.
Must possess the ability to train staff and assess for comprehension of information
Must be very detail oriented.

JOB DUTIES AND RESPONSIBILITIES:

This position is responsible and held accountable for the following duties:

Follows guidelines and ensures compliance of clinical records for Title XIX; Medicaid, Oklahoma Department of Mental Health and Substance Abuse Services (ODMHSAS), and other funding sources or regulatory agencies.
Reviews clinical records for funding source and accreditation standards and instructs staff on chart correction and compliance on a regular basis.
Monitors OMDHSAS requirements for follow-up care for individuals experiencing a mental health crisis. Provides case management to individuals after a crisis service or crisis unit stay and works to ensure the individual receives appropriate transition to after-care services. Works with both crisis and outpatient teams for transitional care.
Ensures that ETPS measures for follow-up care are being monitored for positive results.
Monitors CDC’s and documentation required for billing crisis services and works with supervisory team members on needed corrections. Works with the Manager of Revenue Cycle when billing issues are identified.
Ensures completion of NODOS process for individuals entering crisis services as needed.
Travels to Lighthouse sites (or provides via Zoom) to ensure agency wide compliance and to provide staff training.
Assists in data collection by completing quarterly reports for consumer satisfaction (if assigned).
Monitors service verification during chart reviews.
May provide assistance in updating and maintaining accurate workflows for outpatient and/or crisis services and assist with staff training on workflows.
Assists in recording data and preparing compliance reports under the direction of the Manager of CQI.
Assists in preparing for certification audits.
Works collaboratively and communicates effectively with direct supervisor, site supervisors, and clinical staff.
Regular and predictable attendance is an essential job requirement.
Reviews and understands service code definitions and has the ability to relate the service code definition to the chart documentation.
Employee must be willing and able to perform all job related travel normally associated with this position.
Must meet “satisfactory” expectations at any scheduled job performance evaluation, coaching and/or Performance Improvement Plans.
Must complete Lighthouse required training and resulting follow up and consultation as required at hire, annually and as directed by Supervisor.
Performs other reasonably related duties as assigned by the immediate supervisor or other management as requested.

In addition, must possess skill in working cooperatively and effectively with clients, staff, management and other professional and community groups; in exercising mature judgment in dealing with people; in presenting ideas clearly and accurately; in reading and comprehending the English language; and in communicating effectively, both orally and in writing.

Must perform the specific job duties as listed above to meet position expectations.

Benefits:

Lighthouse offers an excellent benefits package to full-time employees. Benefits include: 100% employer-paid premiums for health, dental, life, and vision insurance; generous paid leave including PTO, sick, and agency holidays, employer matching 401K plan, NHSC student loan repayment, and paid continuing education.

401(k)
Dental insurance
Flexible spending account
Health insurance
Paid time off
Vision insurance

Job Type

Full-time

Schedule:

8-hour shift
Monday to Friday

Ability to commute/relocate:

Ardmore, OK 73401: Reliably commute or planning to relocate before starting work (Required)

Apply Now

Refine Your Search

member services representative jobs in davis ok

Performance Improvement Specialist - Crisis - Ardmore, OK

Manager of Continuous Quality Improvement - Ardmore OK

Outside Sales Representative (No Sales Experience Necessary)

Outside Sales Representative (Training Provided)

Outside Sales Representative

Member Service Representative

CSR Team Member Walmart

CSR Team Member Downtown

CSR Part-Time Team Member - Walmart

Business Development Representative

Multi-Line Representative - State Farm Agent Team Member

Patient Access Representative (Non-Exempt)

Retail Sales Associate

Store Crew - Murray Harbor

Dock Crew - Murray Harbor

B Mechanic Technician- Pauls Valley, Ok

Heavy Equipment Technician II

RN

Assistant Manager

Seasonal Assistant District Manager

I want to receive the latest job alert for member services representative in davis ok

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