Top 20 Maintenance field service technician Jobs in Dawson, Ga

Field Service Technician
Ipsen International Inc —Georgia
- Full-time
- Computer literacy
- Mid-level
- High school diploma or GED
- Paid holidays
- Tuition reimbursement
Field Service Technician
INTRALOT INC —Albany, GA
- $21.50 an hour
- Weekends as needed
- Background check
- Clean driving record
- Customer service
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Service Tech 1
Rite-Hite —Albany, GA
- Full-time
- Clean driving record
- DOT physical examination
- Pass drug screening
- Profit sharing
- Paid holidays
13d

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Field Service Technician

Ipsen International Inc -
Georgia

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Job Details

Full-time

Benefits

Paid holidays
Tuition reimbursement
Paid time off
401(k) matching

Qualifications

Computer operation
Engineering equipment malfunctions diagnostics
Electrical equipment repair
Client inquiry handling
In-person customer service
High school diploma or GED
Driver's License
Geometry
Computer skills
Algebra
Mechanical troubleshooting

Full Job Description

Description: Ipsen is a Drug Free Workplace

Why You'll Love Working With Us:

We believe great benefits shouldn't have to wait. That’s why we offer:

Day-One Benefits – Enjoy our full benefits package starting your very first day—no waiting period required.
401(k) with Company Match – We invest in your future with a generous 401(k) plan and company contributions to grow your savings faster.
Paid Time Off – Recharge and take the time you need with our competitive vacation package, paid holidays and PTO.
Tuition Reimbursement – We support your growth. Advance your education and career with our tuition assistance program

Summary

Performs service work assignments as directed by the HUB Lead or Regional Service Manager. This includes installation, upgrading, and/or troubleshooting technical issues, performing scheduled maintenance and calibration services. Ensures first class service performance in quality of execution, speed of repair as well as appearance towards the customer.

Essential Duties and Responsibilities

Installs new equipment and repairs existing equipment at customer's facility, to ensure proper operational functionality according to the equipment specification & scope of work outlined in the Sales Order or Field Service work instruction.
Review project scope of supply, and work within the allocated parameters.
Complete service jobs of heat treatment equipment at the customer site to provide on-site technical assistance to help repair, troubleshoot, perform preventative maintenance, calibrations, etc.
Reviews equipment reports and documentation from the customer and other field representatives to aid in troubleshooting equipment faults.
Coordinates problem solving activities through central support structure, including Tech Support, AMS Parts group, Engineering, or Customer Service Managers, to expedite required repairs.
Function as first point of contact for customers with existing service contracts.
Accurately and timely record hours worked, job assignments, and submit expense reports.
Document performed service jobs and record possible warranty claims
Trains on essential skills through workshops, bulletins, and on-the-job shadowing, based on field insights and company offerings. Will be required to attend Ipsen FSE Academy located in Cherry Valley, IL which takes place intermittently.
Works safely and follows all Ipsen safety protocols and policies. This includes strict adherence to Lock-Out/Tag-Out, Confined Space protocols, etc., as well as customer site-specific safety trainings.

Requirements:

Knowledge, Skills, and Abilities

Ability to respond to questions from groups of managers, clients, customers, and the general public.
Ability to promote a professional appearance and represent Ipsen positively.
Ability to calculate figures and amounts, proportions, percentages, area, circumference, and volume.
Ability to apply concepts of basic algebra and geometry, service area, volume, and pressures.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Knowledge of basic computer operations and software programs.
Possess mechanical and/or electrical aptitude and skills.
Possess good problem-solving and troubleshooting skills with hands-on mentality.
Ability to work independently with minimal supervision and key decision-making skills.
Possess strong customer service focused mentality.
Must have a current, valid driver’s license and service automobile insurance coverage as stated in the Ipsen Travel Policy.
Ability to travel up to 90% of the time, mostly domestic with occasional international.

Education and Experience

High School Diploma or GED equivalent required.
2 years of related industrial equipment operation, maintenance, or control systems and/or 2- year technical certification.

Physical/Visual/Mental/ Environmental Factors

The demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Regularly required to stand; walk; use hands to finger dexterity, handle or feel objects.
Regularly required to use close vision, hear and talk.
Regularly required to reach with hands and arms
Regularly required to lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds.
Frequently required to climb or balance; stoop, kneel, crouch, or crawl
Occasionally required to sit.
May be assigned to locations with high level of noise.
Regularly required to climb up to 6 ft with safety harness.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Exact compensation may vary based on skills, experience, and location

To learn more about available benefits, please click https://ipsenglobal.com/about/#careers

Apply Now

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