Top 17 Freight broker Jobs in Dawsonville, Ga

Dedicated Account Representative
Freedom Trans USA —Gainesville, GA
- $40,000 - $42,000 a year
- Weekends as needed
- Mid-level
- Analysis skills
- In-person
- Health insurance
- Dental insurance
Quick Apply
8d
Customer Operations Representative
RXO, Inc. —Gainesville, GA
- Full-time
- Pass drug screening
- 1 year
- Communication skills
- Paid holidays
- Disability insurance
Import Customer Service Representative
POINT GLOBAL LOGISTICS LLC —Cumming, GA
- Full-time
- Background check
- Microsoft Outlook
- Office
- Disability insurance
- Health insurance
Quick Apply
Transportation Representative
Cornerstone Systems, Inc. —Alpharetta, GA
- Mid-level
- Office
- Analysis skills
Quick Apply
Logistics Broker
Titanium Transportation —Oakwood, GA
- Extended hours
- Microsoft Excel
- Microsoft Outlook
- English
- AD&D insurance
- Disability insurance
Quick Apply
International Operations Specialist - Export
PGL —Alpharetta, GA
- Full-time
- Computer literacy
- Writing skills
- ERP systems
Quick Apply
Flatbed Solutions Specialist
Cornerstone Systems, Inc. —Alpharetta, GA
- Marketing
- Mid-level
- Office
Quick Apply
Business Development Representative
FitzMark —Gainesville, GA
- Full-time
- Office
- High school diploma or GED
- Business development
- Free parking
- Paid training
Quick Apply
Inside/Outside Sales Representative
FX Logistics —Gainesville, GA
- From $55,000 a year
- Full-time
- Hybrid work
- Mid-level
- Analysis skills
- Travel
- Health insurance
- Dental insurance
Quick Apply
3d

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0–1 year of experience in logistics, customer service, or a related field (training provided). Assist with documentation preparation for customs clearance in…
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DHL —Atlanta, GA
Prepares export documentation, including entry into Logis Air, in accordance to country requirements as well as the preparation of Certificate of Origin, Cargo…
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Utilize daily communication with both customers and carriers to develop and foster long-lasting relationships. Schedule and enter loads from customer tenders.
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Dedicated Account Representative

Freedom Trans USA -
Gainesville, GA

Quick Apply

Job Details

Full-time
$40,000 - $42,000 a year
8 days ago

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
Life insurance

Qualifications

Vendor relationship building
Customer communication
Teamwork
Account development
Dispatching
Customer relationship management
Account management

Full Job Description

Position Summary

The Dedicated Account Representative is responsible for managing day-to-day operations for assigned customer accounts while serving as a liaison between customers, carriers, drivers, and internal teams. This role combines customer account management, carrier relationship development, load execution, and service recovery to ensure operational excellence, customer satisfaction, and account profitability. The Dedicated Account Representative must balance customer expectations with carrier performance while proactively identifying opportunities to improve service, efficiency, and network capacity.

Key Responsibilities

Customer Account Management

Serve as the primary point of contact for assigned customers regarding daily transportation needs and service expectations.
Build and maintain strong customer relationships through consistent communication and responsiveness.
Provide proactive updates on shipment status, service issues, and recovery plans.
Participate in customer meetings, operational reviews, and performance discussions.
Understand customer requirements and ensure operational execution aligns with contractual commitments.
Identify opportunities to improve service, efficiency, and customer satisfaction.

Carrier Relationship Management

Develop and maintain relationships with assigned carriers and transportation providers.
Work with carriers to secure committed capacity and support account growth.
Conduct carrier performance reviews and service discussions.
Address service failures, recurring issues, and opportunities for improvement with carrier partners.
Monitor carrier compliance with customer requirements, safety standards, and operational expectations.
Support carrier onboarding and network development efforts.

Operational Execution

Manage shipments from tender through final delivery.
Ensure all loads are covered and executed according to customer requirements and service standards.
Monitor shipment activity, tracking updates, and milestone compliance.
Validate driver information, equipment availability, and dispatch readiness.
Coordinate with internal teams to resolve service interruptions and operational challenges.
Execute contingency plans and service recovery efforts when issues arise.

Service Performance & Accountability

Monitor and manage key performance indicators including:
On-Time Pickup (OTP)
On-Time Delivery (OTD)
Service Failures
Capacity Utilization
Customer Satisfaction
Carrier Performance Metrics
PTA compliance
Identify trends impacting service and implement corrective actions.
Hold carriers accountable for execution and compliance with agreed-upon expectations.
Escalate critical service issues and communicate resolution plans to stakeholders.

Financial Management

Ensure revenue and carrier pay information is accurate and properly maintained.
Monitor account profitability and identify opportunities to improve margins.
Review accessorial charges, detention, layover, and other operational costs.
Partner with leadership to support pricing initiatives and cost-control strategies.
Assist in identifying opportunities to reduce transportation costs while maintaining service levels.

Communication & Collaboration

Maintain clear and professional communication with customers, carriers, drivers, and internal teams.
Provide timely updates on operational performance, service risks, and recovery efforts.
Collaborate with operations, carrier sales, dispatch, billing, and leadership teams to achieve account objectives.
Support after-hours and weekend operations as needed.

Qualifications

Experience in customer service, account management, carrier sales, dispatch, or transportation operations.
Strong communication, negotiation, and relationship-building skills.
Ability to manage multiple priorities in a fast-paced environment.
Proficiency with transportation management systems (TMS), Microsoft Excel, and shipment tracking platforms.
Strong analytical, organizational, and problem-solving abilities.

Core Competencies

Customer Relationship Management
Carrier Development & Capacity Management
Operational Execution
Communication & Negotiation
Problem Solving
Accountability
Time Management
Attention to Detail
Financial Awareness
Sense of Urgency

Success Measures

Achievement of customer service and contractual performance goals.
Improvement in OTP and OTD performance.
Growth in committed carrier capacity and carrier engagement.
Reduction in service failures and operational costs.
Account profitability and margin improvement.
Customer retention and satisfaction.
Carrier performance and compliance improvements.

Core Expectation: Own the relationship, own the service, and own the outcome. The Dedicated Account Representative is responsible for delivering exceptional service to customers while developing strong carrier partnerships that support reliable execution, capacity stability, and profitable growth.

Schedules Available:

Monday-Friday

0800-1700

Starting salary $42,000 with comp plan

Pay: $40,000.00 - $42,000.00 per year

Benefits:

Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Application Question(s):

Do you have a minimum of 2 years logistics experience?

Work Location: In person

Quick Apply

Refine Your Search

freight broker jobs in dawsonville, ga

Dedicated Account Representative

Customer Operations Representative

Import Customer Service Representative

Transportation Representative

Logistics Broker

International Operations Specialist - Export

Flatbed Solutions Specialist

Business Development Representative

Inside/Outside Sales Representative

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