CLASSIFICATION TITLE: Traditional Probation Supervisor
FLSA STATUS: Exempt
EMPLOYMENT STATUS: Full-time
DEPARTMENT: Probation Services
REPORTS TO: Probation
PAY GRADE: A20
CIVIL SERVICE: Unclassified
WORK SCHEDULE: 40 hours per week
DISTINGUISHING JOB CHARACTERISTICS
Manages and provides leadership to the Traditional Probation unit operations and staff. The Traditional Probation unit carries approximately 50 percent of the department’s entire probation caseload and maintains the highest caseload per officer in the department. Traditional Probation functions as the primary entry and exit point for youth on probation. The supervisor in this role must hold a deep, working knowledge of juvenile court process and Ohio law governing juvenile justice, including the Ohio Revised Code and Ohio Rules of Juvenile Procedure as they apply to probation. This expertise is a core requirement of the position and is applied daily in case decisions, staff direction, and court representation.
“In this position, you are an At-Will Employee serving at the pleasure of the Administrative Judge.”
ESSENTIAL DUTIES AND RESPONSIBILITIES
To perform this job successfully, an individual must be able to satisfactorily perform each essential duty listed below. Reasonable accommodations will be made for disabled persons, covered by the Americans with Disabilities Act, in accordance with its requirements.
Leads the unit in developing a shared vision that strengthens both the departmental and Court vision, mentoring and guiding staff toward shared goals through conduct, consistency, composure, and genuine investment in each team member. Serves as the unit’s subject-matter resource on juvenile court process, Ohio Revised Code, and Rules of Juvenile Procedure as they pertain to probation, applying that knowledge to direct the team, resolving complex case questions, and supporting officers in day-to-day decisions.
Maintains a small active caseload to remain current in the demands of probation supervision and model effective practice. Works collaboratively with youth and families to develop strength-based, individualized case plans.
Distributes and assigns cases based on officer strengths and caseload capacity, and processes cases for the Traditional Unit including clients, families, and community partners. Reviews and approves Dispositional Investigation Reports, warrants, requests for service, courtesy supervision, Home Investigation, early termination of probation, and Report and Recommendation filings for compliance, along with all other required documentation.
Directs case evaluation to identify youth who need expanded services, oversees escalation of case management and referrals to the Formal Review Committee, attends court hearings, and supports officers in court as needed. Represents the department and Court in a manner consistent with their mission and standards.
Supervises Juvenile Probation Officers and support staff, trains new staff on the functionality of the unit, delegates work, plans priorities, provides direction, and oversees implementation of Court and departmental goals at the unit level.
Conducts employee evaluations, resolves work complaints and issues, addresses client and community complaints, provides ongoing supervision to staff, and ensures work complies with court process, procedure, and regulatory requirements.
Conducts monthly case conferences, reviews and approves staff mileage monthly, approves and monitors staff leave time, and is competent in timekeeping payroll systems.
Establishes and evaluates unit goals, maintains unit communications, conducts weekly unit meetings, and participates in leadership meetings.
Produces weekly written unit reports and quarterly reports and tracking forms, demonstrating strong written communication across reporting, case planning, and documentation. Performs the duties of a Juvenile Probation Officer as needed, serves on committees, and completes reports in accordance with formal review requirements.
OTHER DUTIES AND RESPONSIBILITIES
Other related duties as assigned.
SCOPE OF SUPERVISION
Juvenile Probation Officers and juveniles.
EQUIPMENT OPERATED
Computer, telephone, copier, and other general office equipment; handcuffs; county vehicles; drug and alcohol testing.
CONTACTS WITH OTHERS
Juveniles; parents, families and guardians; attorneys; school officials, teachers, counselors and staff; community social service and treatment providers; law enforcement officers; victims; other courts; Judges; Bailiffs; Children’s Services; Department of Human Services; general public; Magistrates; legal department; detention services.
CONFIDENTIAL DATA
Juvenile records and files including psychological, mental health and chemical dependency evaluations; case jackets; treatment assessments; agency information; police records (child/parents); medical reports; personal information; financial information; birth certificate; social security number; probation/parole records; urinalysis results.
WORKING CONDITIONS
Good working conditions when working in the office. When working in the field, employee is exposed to conditions within juveniles’ homes and high crime areas. Possibility of exposure to hepatitis and blood borne disease from contact with juveniles and urinalysis samples. Possible exposure to risk of injury from physical assault. Occasional exposure to inclement weather.
USUAL PHYSICAL DEMANDS
The following physical demands are typically exhibited by position incumbents performing this job’s essential duties and responsibilities. These physical demands are not, and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodation may need to be made when an otherwise qualified person is unable to perform the job’s essential duties because of an ADA disability.
While performing duties of this job, the employee frequently sits for extended periods of time and occasionally stands and walks. Job can involve operating and sitting in a vehicle for periods of time. Employee converses verbally with others in person and by telephone. Vision demands include normal vision requirements but can include occasional viewing of a computer screen requiring close focus.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
Knowledge of: Juvenile Court system procedure and process; Ohio Revised Code and Ohio Rules of Juvenile Procedure as they pertain to probation functions; supervisory principles; counseling; social work; corrections; criminal justice system; universal precautions for control of blood borne pathogens; programming and community resources; family structure and issues; treatment approaches; funding sources; mental health and chemical abuse issues; placement agencies, facilities and standards.
Ability to: apply supervisory and leadership principles to practical work situations; evaluate cases and escalate to specialized services and formal review; maintain good public relations as Court representative; establish and maintain effective work relationships with associates and job contacts; establish rapport with juveniles and family members of various social and economic backgrounds; perform under stress when confronted with emergency, critical, unusual or dangerous situations; work with resistant clients; maintain confidentiality of sensitive information; establish caseload priorities.
Skill in: organization; immediate assessment; interviewing juveniles, family members and others; listening; crisis intervention and mediation; completing statistical and essay reports; data input; operation of computer; application of job software programs; self-defense; analyzing data and preparing behavior modification programs; verbal and written communication.
QUALIFICATIONS
An appropriate combination of education, training, course work and experience may qualify an applicant to demonstrate required knowledge, skills, and abilities. An example of an acceptable qualification is a bachelor’s degree in criminal justice, social work, education or other closely related field, from an accredited college or university, with three (3) or more years of relevant work experience including experience in police or public service, probation services, and related administrative work. Knowledge and/or experience in staff development and training are desirable. Master’s degree is preferred.
Ability to document identity and employment eligibility within three (3) days of original appointment as a condition of employment in compliance with Immigration Reform and Control Act requirements.
LICENSURE OR CERTIFICATION REQUIREMENTS
State Motor Vehicle Operator’s License.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.