Top 509 Customer service Jobs in Dayton, Oh

Guest Services Associate (Float)
Ronald McDonald House Southwest Ohio —Dayton, OH
- $23 an hour
- Part-time
- Management
- Computer literacy
- Sanitation
Guest Services Associate (Part-Time)
Ronald McDonald House Southwest Ohio —Dayton, OH
- $23 an hour
- Part-time
- Computer literacy
- Sanitation
- Mid-level
Guest Services Manager (Full-Time)
Ronald McDonald House Southwest Ohio —Dayton, OH
- $25 an hour
- Weekends as needed
- Computer literacy
- Sanitation
- Mid-level
Medical Center Representative - Call Team (Remote)
Dayton Center For Neurological Disorders Inc —Miamisburg, OH
- $17.50 - $23.50 an hour
- Full-time
- Current TB test
- Medical office experience
- Pass drug screening
- Profit sharing
- Disability insurance
Front Desk Support Staff
Dayton Pain and Injury —Dayton, OH
- $16 - $18 an hour
- Part-time
- In-person
- Entry level
- Flexible schedule
Quick Apply
Call Center/Customer Service Rep
Automated Health Systems —Dayton, OH
- $15 - $18 an hour
- Remote
- Bilingual
- Mid-level
- High school diploma or GED
- Wellness program
- Opportunities for advancement
Quick Apply
GUEST SERVICES REPRESENTATIVE
Dayton Art Institute —Dayton, OH
- $17.50 - $20.00 an hour
- Part-time
- Merchandising
- High school diploma or GED
- Organizational skills
Quick Apply
Hotel Front Desk Agent/Guest Services
Holiday Inn Express & Suites Dayton/South I-675 —Dayton, OH
- From $15 an hour
- Part-time
- Computer literacy
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
4d
Guest Service Agent
Drury Hotels Company LLC —Dayton, OH
- Up to $3,200 a year
- Part-time
- English
- Hotel
- Cleaning
- Health insurance
- Dental insurance
Front Desk Agent
Fairfield Dayton North —Vandalia, OH
- $15.25 an hour
- Weekends as needed
- Computer literacy
- Hotel
- High school diploma or GED
Quick Apply
Customer Service Representative
1 CLICK LOGISTICS —Vandalia, OH
- $19 - $22 an hour
- Full-time
- Computer literacy
- Writing skills
- Office
Quick Apply
3d
Front Office
Orthopedic Associates —Centerville, OH
- $18 an hour
- Full-time
- Travel
- US work authorization
- Entry level
Quick Apply
Customer Service Administrator
Orkin —Dayton, OH
- $20 an hour
- Full-time
- Sales
- Computer literacy
- Office
- Employee stock purchase plan
- Paid holidays
23h
Customer Service Representative - State Farm Agent Team Member
Clinton Coble - State Farm Agent —Riverside, OH
- $50,000 - $60,000 a year
- Full-time
- Office
- Leadership
- Communication skills
- Health insurance
- Paid time off
Quick Apply
Front Desk Medical Receptionist
Kunesh Eye Center, Inc. —Dayton, OH
- Part-time
- Entry level
- Flexible schedule
6d
Front Desk Receptionist
Gameday Men's Health - Centerville —Centerville, OH
- $20 - $24 an hour
- Full-time
- Computer literacy
- Clinic
- Computer skills
- Paid training
- Paid time off
Quick Apply
Customer Service Representative
Dayton Gastroenterology —Beavercreek, OH
- Call employer
- High school diploma or GED
- Medical terminology
- Communication skills
- Health savings account
- Health insurance
Quick Apply
12h
Front Desk Agent- part time second shift
Fairfield Dayton North —Vandalia, OH
- $15.25 an hour
- Part-time
- Computer literacy
- Hotel
- High school diploma or GED
- Health savings account
- AD&D insurance
Quick Apply
Front Desk Agent | Dayton Fairfield Inn Water Street
Dayton Water Street Fairfield —Dayton, OH
- $16 an hour
- Weekends as needed
- Computer literacy
- Hotel
- Computer skills
- Paid training
- Opportunities for advancement
Quick Apply
14d
FRONT DESK - 2ND SHIFT - FULL TIME - WOODSPRING SUITES DAYTON NORTH
RAINMAKER TEAM LLC —Dayton, OH
- Weekends as needed
- Hotel
- Cleaning
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
5d

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Guest Services Associate (Float)

Ronald McDonald House Southwest Ohio
Dayton, OH

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Job Details

Part-time
$23 an hour

Qualifications

Customer communication
Confidential information handling
Communication platforms
High school diploma or GED
Documentation tools
Cultural competency
Computer skills

Full Job Description

At Ronald McDonald House Southwest Ohio we have a culture of gratitude, fun, collaboration and compassion. The Guest Service Associate must be exceptionally talented, driven, organized and – most importantly – passionate about people and helping others succeed!

The Guest Service Associate serves as one of the primary points of contact for families staying at Ronald McDonald House Dayton. This role supports the mission of Ronald McDonald House Charities by helping create and maintain a welcoming, home-like, and supportive environment for families with children receiving medical care at area hospitals. Working alongside Guest Service Managers and volunteers, the Guest Service Associate assists in welcoming families, supporting their stay, and ensuring services are delivered in accordance with organizational policies and procedures. This position works collaboratively with the Guest Service Manager team under the direction of the House Program Manager, Family Room Manager, and Program Director.

Reports to:

House Program Manager – Dayton

Family Room Manager – Dayton

Pay:

This position pays $23.00 per hour.

Job Qualifications:

High school diploma or equivalent required

At least two years of related experience in a family-centered hospitality, nonprofit, or human services environment

Excellent interpersonal, listening, and written communication skills

Ability to maintain confidentiality

Strong computer skills and comfort using basic office software and communication platforms

Ability to work respectfully and effectively with individuals from diverse backgrounds and cultures

Core Expectations:

Support families with our Core Values (Collaboration, Gratitude, Integrity, Inclusion, Joy)

Competencies:

Compassion and empathy when working with families experiencing medical stress; Strong communication and active listening skills; Dependability and professionalism; Ability to work collaboratively as part of a team; Tact, discretion, and respect for confidentiality; Sound judgment, problem-solving, and decision-making skills; Flexibility and adaptability in a dynamic environment; Ability to manage multiple tasks and priorities effectively.

Key Responsibilities:

1. Promote and maintain a safe, welcoming, and respectful environment for families that reflects RMHC SWO’s mission and Community Standards.

2. Uphold House policies and Community Standards during assigned shifts, addressing concerns as they arise and communicating issues to leadership as appropriate.

3. Manage guest applications, check-ins, check-outs, visitor registration, room checks, and survey collection.

4. Enter and maintain accurate information in the guest database and complete clear documentation of incidents and shift activity.

5. Maintain confidentiality of guest information in accordance with organizational policies and privacy standards.

6. Welcome and orient families to the House, explain amenities and Community Standards, and answer questions so families feel comfortable and supported.

7. Build positive relationships with families, listen with empathy, maintain boundaries, and refer concerns when needed.

8. Coordinate transportation for families, ensuring timely scheduling and accurate records.

9. Connect families to available resources and support services as appropriate.

10. Support family activities and special events, assist with logistics as needed, and communicate details clearly to families and staff.

11. Respond calmly to emergencies and urgent situations, following established procedures to ensure the safety of families, volunteers, and staff.

12. Address guest conflicts and behavioral concerns professionally and in accordance with House policies, supporting a respectful community environment.

13. respond to complex guest needs during assigned shifts, resolve concerns when possible, and escalate matters to leadership as appropriate

14. Supervise and support shift volunteers by welcoming them, reinforcing House procedures, providing guidance during shifts, and expressing appreciation for their service.

15. Meet with the Guest Services Manager or incoming staff at shift change to share updates and ensure continuity of information.

16. Maintain responsibility for the condition of the House during assigned shifts, including cleanliness of shared spaces, routine sanitizing, restocking supplies, and maintaining a safe and welcoming environment.

17. Ensure prepared food is packaged, labeled, and stored safely and in a timely manner in accordance with program guidelines.

18. Manage entry to the House by answering the front door, determining the reason for entry, and assisting visitors according to procedures.

19. Maintain safety and security by completing walk-throughs, monitoring cameras and access controls, and reporting concerns.

20. Submit work orders as needed and report urgent facility concerns by phone according to procedures.

21. Monitor supply levels and notify the Program Manager when items are needed to support daily operations or activities.

22. Accept in-kind and monetary donations, issue receipts according to procedure, thank donors, and share additional opportunities for support when appropriate.

23. Maintain positive working relationships with vendors, partner Houses, volunteers, McDonald’s partners, and others connected to the House.

24. Participate in staff meetings, collaborate with team members, and pursue ongoing professional development.

25. Perform additional responsibilities as assigned by Program or Chapter Leadership.

Hours:

This is a part-time position, requiring a minimum of 3 shifts per month with the option of picking up additional shifts when available. We operate 24 hours a day and this position requires schedule flexibility along with weekends and holidays.

Work Environment:

This job operates in a communal living environment. This role routinely uses standard office equipment such as computers, phones, access controls, security systems along with residential style and kitchen appliances and cleaning equipment.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; and taste or smell. The employee may occasionally lift or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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Refine Your Search

customer service jobs in dayton, oh

Guest Services Associate (Float)

Guest Services Associate (Part-Time)

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Front Desk Support Staff

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Front Desk Agent

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Front Desk Agent- part time second shift

Front Desk Agent | Dayton Fairfield Inn Water Street

FRONT DESK - 2ND SHIFT - FULL TIME - WOODSPRING SUITES DAYTON NORTH

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