Top 33 Customer service supervisor 2 Jobs in Dayton, Oh

Customer Service Rep II
Motion Industries (MOT) —Dayton, OH
- Full-time
- 5 years
- Computer literacy
- Mid-level
- Paid holidays
- Health insurance
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Customer Service Supervisor 2
Hobart Service —Troy, OH
- Extended hours
- Mid-level
- Office
- Mentoring
3d
Supervisor, II Account
U.S. Xpress —Tipp City, OH
- $50,000 - $61,000 a year
- Background check
- Customer service
- Mid-level
- Profit sharing
- Paid parental leave
Quick Apply
3d
Customer Service Associate II
Dollar Tree —Dayton, OH
- $11.50 - $12.00 an hour
- Part-time
- Merchandising
- High school diploma or GED
- Ability to lift 50 pounds
- Health insurance
- Dental insurance

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Account Customer Service Coordinator II
Ryder System —New Albany, OH
Participate in daily operational calls and provide updates to field operations about assigned client(s). Lead and/or participate in daily, weekly and/or monthly…
$24.60 an hour
4d
Operations Supervisor - Rotating 1& 2 Shift
Schnellecke Logistics USA —Grove City, OH
Frequent exposure to moving mechanical parts, electrical equipment, vibration, and varying environmental conditions including wet and humid environments.
Quick Apply
3d

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Customer Service Rep II

Motion Industries (MOT) -
Dayton, OH

Quick Apply

Job Details

Full-time

Benefits

Paid holidays
Health insurance
401(k)
Tuition reimbursement

Qualifications

Practicing in a sourcing or procurement role
Retail customer service procedures
Competitive pricing
Computer operation
Sales support
Customer relationship building
Email customer support
Phone communication
5 years
Computer literacy
Customer order taking
Client rapport building
Sales order data entry
Order preparation
Process improvement
Mid-level
Order shipping
High school diploma or GED
Customer engagement
Organizational skills
Computer skills
Market-based pricing
Logistics order management
Inventory replenishment
Order inquiry handling
Negotiated pricing
Faxing
Ordering supplies
Communication skills
Part sourcing

Full Job Description

SUMMARY

Under general supervision, the Customer Service Representative II ensures customer expectations are accurately determined and are fully met. The Customer Service Representative II may provide guidance to less experienced Customer Service Representatives or may support specific customer(s).

JOB DUTIES

Responds to customer inquires regarding products, provides quotes, and handles order entry. Due to experience & training, may handle more challenging inquires.
Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales).
Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters.
May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries.
Builds customer relationships to drive repeat business by relating to the customer and drive process improvements.
Orders items to ensure appropriate inventory levels are maintained for customers.
Expedites backorders. May pull inventory and prepare order for shipment to customer.
Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory.
Determines the most cost effective shipping method for customer orders.
May handle customer returns.
May support specific customer(s).
Assists less experienced Customer Service Representatives with addressing customer needs, including locating items and resolving problems.
Performs other duties as assigned.

EDUCATION & EXPERIENCE

Typically requires a high school diploma or GED and three (3) to five (5) years of related experience or an equivalent combination.

KNOWLEDGE, SKILLS, ABILITIES

Reliability, organization, and attention to detail required.
Excellent communication skills including written, verbal, and listening.
Ability to multi-task and time management skills required.
Strong computer skills.
Strong negotiation skills.
Basic product knowledge.

COMPANY INFORMATION

Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.

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GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

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customer service supervisor 2 jobs in dayton, oh

Customer Service Rep II

Customer Service Supervisor 2

Supervisor, II Account

Customer Service Associate II

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