Top 3 Director of student services Jobs in Dayton, Oh

Director, Office of Student Ombuds
Central State University —Wilberforce, OH
- Background check
- Pass drug screening
- 3 years
Assistant Director for School Partnerships and Engagement
Wright State University —Dayton, OH
- Weekends as needed
- School experience
- High school
- Mid-level
School Director
SUMMIT ACADEMY MANAGEMENT —Dayton, OH
- $71,000 - $80,000 a year
- Full-time
- School experience
- Classroom
- Ability to walk for extended periods
10d

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Assistant Director for School Partnerships and Engagement
Wright State University —Dayton, OH
Three to five years of experience in admissions, college access programming, secondary education, student services, community engagement, or related field.
Assistant Director of Recruitment & Admission
University of Dayton —Dayton, OH
Valid driver’s license with a low risk driving record. This position requires a continually forward-thinking person who uses strategy to develop and advance the…
12d

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Assistant Director of Recruitment and Admissions
The Ohio State University —Columbus, OH
Master’s degree in Higher Education, Student Affairs, or related field, experience in admissions and working with a graduate or professional program.
$64,900 - $84,850 a year
3d
Director, Office of Student Ombuds
Central State University —Wilberforce, OH
Demonstrated ability to develop, foster and cultivate relationships, create opportunities and solve problems. Identifies core issues and causes for conflict and…

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Director, Office of Student Ombuds

Central State University -
Wilberforce, OH

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Job Details

Qualifications

Confidential information handling
Regulatory compliance
Employee relationship building
Family Educational Rights and Privacy Act (FERPA)
De-escalation support in education
Administrative experience
Bachelor's degree
Collaboration with other professionals for student support
Working with students
Student support
Facilitation in mediation

Full Job Description

Job Summary:

This position reports to the Chief of Staff to the President and serves as an impartial and confidential resource to students by providing informal resolution to student concerns or disputes. This position does not advocate on behalf of any individual or entity within the University but instead seeks to identify processes and solutions to assist with the student’s concern.

Job Duties and Responsibilities:

Work with various University departments to assist students with navigating policies and procedures and the corresponding complaint resolution process where appropriate

Assist students in knowing the location of the respective policies and procedures as well as the associated reporting processes and methods

Provide a neutral, independent, and confidential environment for consultation. Listens to concerns and discusses appropriate options for resolution.

Refer students to appropriate campus resources. Coordinates resource use, as necessary

Collaborate with campus partners in campus-wide efforts to promote a campus culture and climate that is inclusive and equitable for all.

Act as liaison between individuals or groups and the campus administration by serving as a consultant, facilitator, and informal mediator. Identifies core issues and causes for conflict and recommends appropriate action steps toward problem resolution.

Consult with campus administrative and academic departments, administrators and staff to understand and resolve complex problems through informal discussion; develops cooperative strategies to de-escalate, mitigate, and prevent future conflicts.

Develop and maintain confidential notes and statistical data for purposes of identifying trends in complaints and concerns; identify systemic concerns in university policies, procedures and practices; may recommend development and revisions of policies.

Generate aggregated and de-identified reports to share with the provost identifying themes emerging from the work relevant to campus culture, climate, and areas for campus practice and process improvement.

Develop and maintain ongoing relationships and work collaboratively with all campus constituencies to promote the value and process of conflict resolution.

Provide training to the university community on Ombuds office responsibilities, programs and policies.

Provide reports to the provost regarding student complaints and their resolution.

Perform special projects for the provost.

Perform other duties as assigned.

Minimum Qualifications

Minimum Qualifications:
Bachelor’s degree from an accredited college or university

At least five years of administrative experience in student services

Extensive knowledge in student conduct policies, university policies and procedures and FERPA rules

Demonstrated ability to problem solve and effective decision making

Ability to interact and maintain effective and respectful relationships with students, administrators, faculty and staff

Excellent communication skills both verbal and written

Ability to work effectively in a dynamic and changing work environment requiring flexibility and teamwork

Demonstrated ability to develop, foster and cultivate relationships, create opportunities and solve problems

Possess strong commitment to providing excellent customer service

Ability to confidentially and discreetly handle subject matters requiring privacy and sensitivity

Ability to collaborate, negotiate and resolve conflicts on significant issues affecting students

Preferred Qualifications

Preferred Qualifications (in addition to the above):
Master’s degree from an accredited college or university.

At least three years of experience working in student services at the Assistant or Associate level.

Posting Date 05/11/2026 Closing Date Open Until Filled Yes Special Instructions to Applicants

All offer of employment at Central State University are contingent upon the successful completion of a comprehensive background check. This may include, but is not limited to, verification of education and employment history, criminal history check, driving record (if applicable), drug screening, and tax compliance review.

Certain positions may require additional screenings based on job responsibilities, regulatory requirements, or funding sources.

Failure to successfully complete the required background check or provide accurate and complete information may result in withdrawal of an offer or termination of employment.

Position Category Staff - Monthly (Exempt) Budgeted Annual Salary Commensurate with experience

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director of student services jobs in dayton, oh

Director, Office of Student Ombuds

Assistant Director for School Partnerships and Engagement

School Director

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