Top 1846 Guest services Jobs in Dayton, Oh

Guest Services Associate (Part-Time)
Ronald McDonald House Southwest Ohio —Dayton, OH
- $23 an hour
- Part-time
- Computer literacy
- Sanitation
- Mid-level
12d
Guest Services Associate (Float)
Ronald McDonald House Southwest Ohio —Dayton, OH
- $23 an hour
- Part-time
- Management
- Computer literacy
- Sanitation
12d
GUEST SERVICES REPRESENTATIVE
Dayton Art Institute —Dayton, OH
- $17.50 - $20.00 an hour
- Part-time
- Merchandising
- High school diploma or GED
- Organizational skills
Quick Apply
14d
Guest Services Manager (Full-Time)
Ronald McDonald House Southwest Ohio —Dayton, OH
- $25 an hour
- Weekends as needed
- Computer literacy
- Sanitation
- Mid-level
12d
Receptionist
Surib —Dayton, OH
- $3,775 - $4,350 a month
- Full-time
- Office
- High school diploma or GED
- Communication skills
Quick Apply
4d
SERVER - THREE BIRDS
The Idea Collective —Dayton, OH
- $35 - $40 an hour
- Full-time
- Customer service
- Food service experience
- Entry level
Physical Therapist-Outpatient Therapy
Kettering Health —Beavercreek, OH
- Full-time
- Doctoral degree
- Physical & Rehabilitation Medicine
- Mid-level
Guest Services Point of Sale
James Free Jewelers —Dayton, OH
- $16 - $18 an hour
- Full-time
- Background check
- Merchandising
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Server/ Dining Room Shift Leader
Country Kitchen —Lebanon, OH
- From $5.50 an hour + tips
- Full-time
- Serving
- Inventory management
- Cooking
- Paid training
- Employee discount
Quick Apply
Restaurant Assistant Manager
IHOP —Springfield, OH
- $42,000 - $55,000 a year
- Weekends as needed
- Casual dining restaurant
- Mid-level
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
Lifeguard
RALPH J STOLLE COUNTRYSIDE YMCA OF WARREN COUNTY LEBANON OHI —Lebanon, OH
- $13 - $14 an hour
- Part-time
- 18 years or older
- BLS Certification
- First Aid Certification
Quick Apply
LEAD APPLICATIONS ENGINEER - Epic Optime/Anesthesia
TriHealth —Ohio
- Full-time
- Mid-level
- Office
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
F & B Cashier
Treasure Aisle Flea Market —Monroe, OH
- $11 an hour
- Part-time
- Communication skills
- Entry level
- Referral program
Quick Apply
Out Going Spa & Tanning Consultant – Sales + Customer Experience (Multiple Locations)
Glo Tanning —Dayton, OH
- $12 - $16 an hour
- Part-time
- 18 years or older
- Sales
- Customer service
- Paid training
- Employee discount
Quick Apply
Restaurant Manager
Bob Evans Restaurants —Eaton, OH
- Up to $56,000 a year
- Weekends as needed
- Casual dining restaurant
- Inventory management
- Ability to walk for extended periods
- Health insurance
- 401(k) matching
Quick Apply
7d
Spa Manager
Elements Massage of Dayton & Columbus —Centerville, OH
- Weekends as needed
- Mid-level
- Analysis skills
- Recruiting
- Travel reimbursement
- Health insurance
Quick Apply
General Manager
Steak 'n Shake Troy —Troy, OH
- Full-time
- 18 years or older
- Mid-level
- 3 years
- Paid training
- Health savings account
Quick Apply
1d
Restaurant Manager
Fricker's —Troy, OH
- Sales
- ServSafe
- Customer service
- Disability insurance
- Health insurance
Quick Apply
Allergen Chef
Pioneer College Caterers —Cedarville, OH
- $800 - $900 a week
- Full-time
- Background check
- School experience
- 5 years
- Profit sharing
- Relocation assistance
Quick Apply
Assistant Manager
Sunoco —Middletown, OH
- Full-time
- Computer literacy
- Writing skills
- Basic math
Quick Apply
8d

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guest services jobs near dayton, oh

Guest Services Associate (Part-Time)

Ronald McDonald House Southwest Ohio
Dayton, OH

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Job Details

Part-time
$23 an hour
12 days ago

Qualifications

Customer communication
Confidential information handling
Communication platforms
High school diploma or GED
Documentation tools
Cultural competency
Computer skills

Full Job Description

At Ronald McDonald House Southwest Ohio we have a culture of gratitude, fun, collaboration and compassion. The Guest Service Associate must be exceptionally talented, driven, organized and – most importantly – passionate about people and helping others succeed!

The Guest Service Associate serves as one of the primary points of contact for families staying at Ronald McDonald House Dayton. This role supports the mission of Ronald McDonald House Charities by helping create and maintain a welcoming, home-like, and supportive environment for families with children receiving medical care at area hospitals. Working alongside Guest Service Managers and volunteers, the Guest Service Associate assists in welcoming families, supporting their stay, and ensuring services are delivered in accordance with organizational policies and procedures. This position works collaboratively with the Guest Service Manager team under the direction of the House Program Manager, Family Room Manager, and Program Director.

Reports to:

House Program Manager – Dayton

Family Room Manager – Dayton

Pay:

This position pays $23.00 per hour.

Direct reports:

Job Qualifications:

High school diploma or equivalent required

At least two years of related experience in a family-centered hospitality, nonprofit, or human services environment

Excellent interpersonal, listening, and written communication skills

Ability to maintain confidentiality

Strong computer skills and comfort using basic office software and communication platforms

Ability to work respectfully and effectively with individuals from diverse backgrounds and cultures

Core Expectations:

Support families with our Core Values (Collaboration, Gratitude, Integrity, Inclusion, Joy)

Competencies:

Compassion and empathy when working with families experiencing medical stress; Strong communication and active listening skills; Dependability and professionalism; Ability to work collaboratively as part of a team; Tact, discretion, and respect for confidentiality; Sound judgment, problem-solving, and decision-making skills; Flexibility and adaptability in a dynamic environment; Ability to manage multiple tasks and priorities effectively.

Key Responsibilities:

1. Promote and maintain a safe, welcoming, and respectful environment for families that reflects RMHC SWO’s mission and Community Standards.

2. Uphold House policies and Community Standards during assigned shifts, addressing concerns as they arise and communicating issues to leadership as appropriate.

3. Manage guest applications, check-ins, check-outs, visitor registration, room checks, and survey collection.

4. Enter and maintain accurate information in the guest database and complete clear documentation of incidents and shift activity.

5. Maintain confidentiality of guest information in accordance with organizational policies and privacy standards.

6. Welcome and orient families to the House, explain amenities and Community Standards, and answer questions so families feel comfortable and supported.

7. Build positive relationships with families, listen with empathy, maintain boundaries, and refer concerns when needed.

8. Coordinate transportation for families, ensuring timely scheduling and accurate records.

9. Connect families to available resources and support services as appropriate.

10. Support family activities and special events, assist with logistics as needed, and communicate details clearly to families and staff.

11. Respond calmly to emergencies and urgent situations, following established procedures to ensure the safety of families, volunteers, and staff.

12. Address guest conflicts and behavioral concerns professionally and in accordance with House policies, supporting a respectful community environment.

13. respond to complex guest needs during assigned shifts, resolve concerns when possible, and escalate matters to leadership as appropriate

14. Supervise and support shift volunteers by welcoming them, reinforcing House procedures, providing guidance during shifts, and expressing appreciation for their service.

15. Meet with the Guest Services Manager or incoming staff at shift change to share updates and ensure continuity of information.

16. Maintain responsibility for the condition of the House during assigned shifts, including cleanliness of shared spaces, routine sanitizing, restocking supplies, and maintaining a safe and welcoming environment.

17. Ensure prepared food is packaged, labeled, and stored safely and in a timely manner in accordance with program guidelines.

18. Manage entry to the House by answering the front door, determining the reason for entry, and assisting visitors according to procedures.

19. Maintain safety and security by completing walk-throughs, monitoring cameras and access controls, and reporting concerns.

20. Submit work orders as needed and report urgent facility concerns by phone according to procedures.

21. Monitor supply levels and notify the Program Manager when items are needed to support daily operations or activities.

22. Accept in-kind and monetary donations, issue receipts according to procedure, thank donors, and share additional opportunities for support when appropriate.

23. Maintain positive working relationships with vendors, partner Houses, volunteers, McDonald’s partners, and others connected to the House.

24. Participate in staff meetings, collaborate with team members, and pursue ongoing professional development.

25. Perform additional responsibilities as assigned by Program or Chapter Leadership.

Hours:

This is a part-time position. We operate 24 hours a day and this position requires schedule flexibility along with weekends and holidays.

Work Environment:

This job operates in a communal living environment. This role routinely uses standard office equipment such as computers, phones, access controls, security systems along with residential style and kitchen appliances and cleaning equipment.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; and taste or smell. The employee may occasionally lift or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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Refine Your Search

guest services jobs in dayton, oh

Guest Services Associate (Part-Time)

Guest Services Associate (Float)

GUEST SERVICES REPRESENTATIVE

Guest Services Manager (Full-Time)

Receptionist

SERVER - THREE BIRDS

Physical Therapist-Outpatient Therapy

Guest Services Point of Sale

Server/ Dining Room Shift Leader

Restaurant Assistant Manager

Lifeguard

LEAD APPLICATIONS ENGINEER - Epic Optime/Anesthesia

F & B Cashier

Out Going Spa & Tanning Consultant – Sales + Customer Experience (Multiple Locations)

Restaurant Manager

Spa Manager

General Manager

Restaurant Manager

Allergen Chef

Assistant Manager

I want to receive the latest job alert for guest services in dayton, oh

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