Top 121 Supervisory educational Jobs in Dayton, Oh

Customer Support Supervisor
Dayton Freight —Dayton, OH
- Full-time
- Mid-level
- Supervising experience
- Bachelor's degree
Quick Apply
Occupational Therapist (OT), PRN
Lionstone Therapy —Dayton, OH
- $50 - $57 an hour
- Per diem
- Skilled nursing facility
- Nursing home
- Sanitation
- Loan repayment program
- Health insurance
Quick Apply
Social Service Director
Majestic Care of Middletown —Middletown, OH
- Full-time
- Mid-level
- Bachelor's degree
- Social Work
- Paid holidays
- Life insurance
Quick Apply
Life Essentials Supervisor
Catholic Social Services of the Miami Valley —Dayton, OH
- Full-time
- Master of Social Work
- Management
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
Systems Security Engineer
Modern Technology Solutions, Inc —Wright-Patterson AFB, OH
- Computer Science
- 5 years
- Bachelor of Science
- Disability insurance
- Health insurance
Bus Operator (Paid CDL Training)
Greater Dayton Regional Transit Authority —Dayton, OH
- $20.70 an hour
- Overtime
- CDL B
- Background check
- Experience working with individuals with disabilities
- Paid training
- Health insurance
Quick Apply
Director of Nursing- Bethany Village Home Health
Bethany Village- Home Health Care —Dayton, OH
- $40.00 - $46.86 an hour
- Full-time
- Nursing
- Clean driving record
- RN License
Quick Apply
District Manager - Dayton OH
Dollar Tree —Kettering, OH
- $79,000 - $105,250 a year
- Full-time
- Up to 50% travel
- Merchandising
- Mid-level
- Employee stock purchase plan
- Health insurance
Nursing Assistant
US Veterans Health Administration —Dayton, OH
- $37,650 - $61,471 a year
- 8 hour shift
- Background check
- Psychiatry
- Pass drug screening
- Paid parental leave
- Paid holidays
2d
Associate Director, Campus Recreation
University of Dayton —Dayton, OH
- Weekends as needed
- 3 years
- Analysis skills
- University
Enrollment Specialist
Oakmont Education —Dayton, OH
- Inventory management
- Mid-level
- Office
Quick Apply
Transportation Security Officer
US Transportation Security Administration —Dayton, OH
- $42,253 - $58,962 a year
- Overtime
- Background check
- 18 years or older
- Ability to walk for extended periods
- Travel reimbursement
- Paid holidays
Program Analyst (Informatics)
US Veterans Health Administration —Dayton, OH
- $77,460 - $120,696 a year
- Temporary
- Background check
- Writing skills
- Pass drug screening
3d
Assistant Director, Intramural Sports and Camp
University of Dayton —Dayton, OH
- Weekends as needed
- Mid-level
- Master's degree
- Analysis skills
- Paid holidays
- Health insurance
18h
Resident Opportunity and Self Sufficiency (RO
Dayton Metropolitan Housing —Dayton, OH
- Full-time
- Computer literacy
- Writing skills
- Office
Quick Apply
Commercial Production Associate
CertaPro Painters Indianapolis & Dayton —Dayton, OH
- $60,000 - $75,000 a year
- Overtime
- Clean driving record
- Construction site
- Computer literacy
Quick Apply
Child Welfare Caseworker 1-3 CARE House
Montgomery County, OH —Dayton, OH
- $49,774.40 - $80,433.60 a year
- Weekends as needed
- Experience working with individuals with developmental disabilities
- Clean driving record
- Pass drug screening
- Wellness program
- Health savings account
Behavioral Health Tech
Kindred Hospital Dayton - Behavioral Health Unit (BHU) —Dayton, OH
- BLS Certification
- Inpatient
- English
17h
Legal Administrative Assistant
Advocates for Basic Legal Equality, Inc. —Dayton, OH
- From $40,500 a year
- Full-time
- Hybrid work
- Spanish
- Computer literacy
- Mid-level
- Paid parental leave
- Parental leave
Quick Apply
Associate Director, Financial Aid Operations
University of Dayton —Dayton, OH
- Full-time
- Office
- 3 years
- Master's degree

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supervisory educational jobs near dayton, oh

Customer Support Supervisor

Dayton Freight -
Dayton, OH

Quick Apply

Job Details

Full-time

Qualifications

Live chat
Optimizing workflow processes
Managing customer accounts
Customer relationship building
Email customer support
Texting/chatbox tools
Cisco Unified Communications
Account maintenance
Managing teams in a customer support role
Coaching
Staff scheduling
Employee relationship building
Performance feedback (performance evaluation method)
Mid-level
Managing clients in a customer support role
Employee attendance management
Supervising experience
Customer service training (staff training program)
Professional development support
Bachelor's degree
Continuous improvement
Customer engagement
Customer relationship management
Telephone systems
Talent career development
Customer satisfaction improvement
Ad-hoc reporting
Call center management
Communication skills
Staffing management

Full Job Description

The Customer Support Supervisor is intended to supervise and coordinate the Customer Support Representative employees engaged in the service activities necessary to achieve maximum performance by maintaining customer compliance in accordance with Company policy and procedures

Manage workload and performance of Customer Support Representatives and Receptionist(s)
Manage IQ Group payroll, attendance, paid time off, and schedules
Manage Guaranteed Service Program and expedited initiatives
Manage all forms of Corporate Customer Service communication (Phone, Email, Web Chat, and Jabber) to ensure optimal response time and efficiency
Monitor staffing levels based on phone/email/web chat reporting and admin requirements
Maintain, create, and implement new and existing account requirements and procedures to ensure all daily, weekly and monthly customer requirements are met
Work with CAM to ensure all customers are being handled in an efficient manner and that we are working in unison to reduce workload replications
Collaborate with Dedicate Care Supervisor to ensure maximum efficiency with in the Customer Relations Department
Manage and maintain department initiatives and audit
Point of escalation for any external customer complaint
Provide ongoing leadership and professional guidance through training and educational resources to internal employees consistent with company objectives, daily admin requirements, Customer Service expectations, and desired culture
Work with IT to manage the ISI Phone Reporting System and CISCO Finesse System
Work with IT to manage the receptionist console, technology, reporting, and backup
Provide necessary training and ongoing support to the Service Center Managers, Assistance Service Center Managers, and Office Managers concerning the ISI Phone Reporting System
Provide custom report and web support as needed
Coach, cross train, and develop employees through various types of meetings, employee feedback, employee recognition and discipline when necessary
Build and maintain relationships with external and internal customers
Investigate areas of customer and employee improvement
Continually improve processes and procedures to maximize productivity
Support Director of Customer Relations and Customer Manager as needed and directed

Knowledge of the LTL/Transportation Industry
2 years of experience with customer relations, preferably in the transportation industry
Supervisory experience preferred
Bachelor’s Degree preferred
Good verbal and written communication skills
Strong interpersonal skills
Legally eligible to work in the United States

Quick Apply

Refine Your Search

supervisory educational jobs in dayton, oh

Customer Support Supervisor

Occupational Therapist (OT), PRN

Social Service Director

Life Essentials Supervisor

Systems Security Engineer

Bus Operator (Paid CDL Training)

Director of Nursing- Bethany Village Home Health

District Manager - Dayton OH

Nursing Assistant

Associate Director, Campus Recreation

Enrollment Specialist

Transportation Security Officer

Program Analyst (Informatics)

Assistant Director, Intramural Sports and Camp

Resident Opportunity and Self Sufficiency (RO

Commercial Production Associate

Child Welfare Caseworker 1-3 CARE House

Behavioral Health Tech

Legal Administrative Assistant

Associate Director, Financial Aid Operations

I want to receive the latest job alert for supervisory educational in dayton, oh

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