Top 87 Service representative Jobs in De Soto, Ga

Customer Service Representative
Woodgrain —Leesburg, GA
- Background check
- Microsoft Outlook
- Computer literacy
- Health savings account
- AD&D insurance
Quick Apply
Customer Service Representative
TWO MEN AND A TRUCK® —Leesburg, GA
- $15 an hour
- Part-time
- Background check
- Pass drug screening
- Organizational skills
- Opportunities for advancement
Quick Apply
Virtual Branch Representative
Bridgeway Credit Union —Albany, GA
- $16 - $18 an hour
- Microsoft Excel
- Mid-level
- Office
Quick Apply
13d
Customer Service Representative
Middle Flint Council On Aging —Americus, GA
- From $9 an hour
- Full-time
- Background check
- Customer service
- Computer literacy
- Paid time off
Quick Apply
7d
Director of Purchasing
Georgia Southwestern State University —Americus, GA
- Full-time
- Classroom
- Construction site
- Pass drug screening
Credit Representative
Farmers Home Furniture —Americus, GA
- Part-time
- Sales
- Word processing
- Basic math
Personnel Assistant
Middle Flint Council On Aging —Americus, GA
- From $9 an hour
- Full-time
- Computer literacy
- Office
- Computer skills
- Paid time off
Quick Apply
8d
Medical Center Representative (As Needed)
Phoebe Putney Health System, Inc. —Albany, GA
- Overtime
- Computer literacy
- Basic math
- High school diploma or GED
9h
Sales Representative
Georgia Auto Pawn, Inc —Cordele, GA
- $13.25 - $14.15 an hour
- Full-time
- Spanish
- English
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
2d
Manager in Training-5142
Circle K —Americus, GA
- Computer literacy
- Writing skills
- Merchandising
Store Support
Home Depot —Cordele, GA
- Entry level
- Time management
Manager in Training-5142
Couche-Tard —Americus, GA
- Day shift
- Computer literacy
- Writing skills
- Merchandising
Customer Service Representative
Circle K —Leesburg, GA
- Full-time
- Ability to walk for extended periods
- High school diploma or GED
- Food service experience
- Paid training
- Health savings account
Business Development Representative
DeConna Ice Cream —Cordele, GA
- $40,000 - $50,000 a year
- Full-time
- Background check
- Customer service
- Pass drug screening
- Health insurance
- Dental insurance
Quick Apply
12d
Manager in Training-5160
Circle K —Leesburg, GA
- Day shift
- Computer literacy
- Writing skills
- Merchandising
Lead Customer Service Representative
Circle K —Leesburg, GA
- Ability to walk for extended periods
- High school diploma or GED
- Food service experience
- Paid training
- Health savings account
Insurance Agent - Cordele, GA
Horace Mann - Agent Opportunities —Cordele, GA
- Mid-level
- Financial services
- 2 years
Quick Apply
Outside Sales Representative
Riptide POS Consulting —United States
- $74,689.60 - $89,948.77 a year
- Part-time
- Customer service
- Business development
- Driver's License
- Opportunities for advancement
- Flexible schedule
Quick Apply
Remote First Shift Contact Center Representative – Full Time & Part Time
The Christian Broadcasting Network —United States
- $15 an hour
- Part-time
- Spanish
- Computer literacy
- Writing skills
- Health insurance
- 401(k)
Outside Sales Representative
POS Systems of Ohio —United States
- $79,750 - $89,489 a year
- Choose your own hours
- No experience needed
- Mid-level
- Business development
- Opportunities for advancement
- Flexible schedule
Quick Apply
5h

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Customer Service Representative

Woodgrain -
Leesburg, GA

Quick Apply

Job Details

Benefits

Health savings account
AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance

Qualifications

Computer literacy
High school diploma or GED

Full Job Description

Windsor Windows & Doors, a division of Woodgrain, manufactures wood, vinyl and cellular PVC windows and patio doors. We specialize in designing and crafting quality products to the customer’s exact specifications. With manufacturing facilities in Iowa and North Carolina, our products are sold throughout the United States, Mexico, and Canada.

Windsor Windows & Doors aspires to be the window company that is Easy To Do Business With. This means that we strive to provide superior service, meet the highest of standards, adapt to changing market conditions, and exceed customer’s expectations. We are committed to building quality products and building lasting relationships within the residential construction industry.

We have been successful because of the diligence and hard work of our people, and the employees are recognized as the company’s most important asset. It is our mission to create a workplace where people feel supported, encouraged, valued, and respected.

Position Summary
The Customer Service Representative provides exceptional service to an assigned customer base by building and maintaining professional relationships that support customer satisfaction and company growth. This role serves as a key liaison between customers, sales, scheduling, production, shipping, transportation, and quality departments in a fast-paced manufacturing environment.
The Customer Service Representative is responsible for processing orders, managing customer accounts, resolving issues, providing product information, and ensuring timely communication throughout the order fulfillment process.

Essential Duties and Responsibilities

Respond promptly and professionally to customer inquiries via phone, email, and other communication channels.
Process customer orders accurately using SAP and/or any other company systems.
Maintain customer accounts, including pricing updates and account information changes.
Assist customers with online credit applications and account setup.
Process customer credits, debits, adjustments, and payment information.
Provide product information, quotations, warranty information, and terms of sale.
Coordinate order changes, additions, and cancellations with scheduling, production, and shipping departments.
Monitor order status and communicate updates to customers and sales representatives.
Prepare and distribute shipping reports and delivery information when requested.
Work closely with all departments to support customer shipments.
Resolve customer complaints and product quality concerns by identifying root causes, coordinating corrective actions, and ensuring timely resolution.
Partner with the Quality Manager to investigate and resolve product-related issues.
Maintain accurate records of customer interactions, transactions, and account activity.
Recommend product or service improvements by gathering customer feedback and identifying customer needs.
Package and ship product samples and marketing materials to customers and sales personnel.
Provide backup coverage for other Customer Service team members.
Maintain spreadsheets, reports, and departmental documentation.
Contribute to departmental goals and perform other duties as assigned.

Qualifications

Education and Experience

High school diploma or equivalent required.
Associate or bachelor's degree preferred.
Minimum of two years of customer service experience preferred.
Manufacturing industry experience preferred.
Experience with SAP and EDI systems preferred.

Knowledge, Skills, and Abilities

Exceptional customer service and relationship-building skills.
Strong verbal and written communication skills.
Excellent phone etiquette and active listening abilities.
Strong problem-solving and conflict-resolution skills.
Ability to manage multiple priorities in a fast-paced environment.
Strong organizational and time-management skills.
High attention to detail and accuracy.
Proficiency in Microsoft Excel, Word, and Outlook.
Ability to learn and utilize company-specific software programs.
Ability to document customer interactions accurately and thoroughly.
Ability to work independently and collaboratively within a team environment.
Positive attitude and adaptability when working with diverse customers and situations.

Core Competencies

Customer Service Excellence
Product Knowledge
Quality Focus
Market Awareness
Documentation and Record Keeping
Communication and Listening Skills
Conflict Resolution
Negotiation Skills
Attention to Detail
Analytical Thinking
Problem Solving
Organization and Planning
Adaptability
Multitasking
Teamwork
Computer Proficiency
Ability to Work Under Pressure

Reporting Structure

Reports directly to the Customer Service Manager.
No supervisory responsibilities.

Physical Requirements

Ability to occasionally lift and carry up to 50 pounds.
Frequent use of computers, phones, and office equipment.

Work Environment

Primarily office-based environment.
Occasional exposure to manufacturing and production areas.
May be exposed to noise, moving machinery, and material handling activities.
Required safety equipment must be worn when entering production areas.

Summary of Company Benefits:

Health, Dental, and Vision Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
401(k) with a Company Match
Group Term Life Insurance and AD&D
Employer Paid Long-Term & Short-Term Disability
Voluntary Supplemental Hospital and Accident Plans
Employee Assistance Program
8 Company Paid Holidays & 1 Floating Holiday
Paid Time Off (PTO)

Equal opportunity employment | Competitive compensation and benefits | Pre-employment drug screen and background check required

All legitimate Woodgrain job opportunities must be applied for through our official Applicant Tracking System at jobs.woodgrain.com or through our partnership with Indeed using their "Apply with Indeed" feature. Woodgrain will never ask candidates for money to cover hiring costs. Woodgrain does not charge any fees for job applications or hiring procedures.

Quick Apply

Refine Your Search

service representative jobs in de soto, ga

Customer Service Representative

Customer Service Representative

Virtual Branch Representative

Customer Service Representative

Director of Purchasing

Credit Representative

Personnel Assistant

Medical Center Representative (As Needed)

Sales Representative

Manager in Training-5142

Store Support

Manager in Training-5142

Customer Service Representative

Business Development Representative

Manager in Training-5160

Lead Customer Service Representative

Insurance Agent - Cordele, GA

Outside Sales Representative

Remote First Shift Contact Center Representative – Full Time & Part Time

Outside Sales Representative

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