Top 2 Hotel front desk supervisor Jobs in Deadwood Sd

SpringHill Suites Front Desk Supervisor
SpringHill Suites —Deadwood, SD
- $17.00 - $18.50 an hour
- Full-time
- Sales
- Mid-level
- Computer skills
- Health insurance
- Dental insurance
Quick Apply
Hotel Front Desk
Silverado Franklin —Deadwood, SD
- $18 - $19 an hour
- Full-time
- Hotel
- 21 years or older
- Computer skills
- 401(k)
- Opportunities for advancement
Quick Apply

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Assistant General Manager at SpringHill Suites by Marriott, Deadwood
SpringHill Suites by Marriott, Deadwood —Deadwood, SD
As the Assistant General Manager, you will support the General Manager in leading daily hotel operations, developing team members, driving guest satisfaction,…
$50,000 - $65,000 a year
Quick Apply
3h
Front Office Manager
Rapid City Best Western Ramkota Hotel —Rapid City, SD
The Front Office Manager will be responsible for overseeing the day-to-day operations of the front desk, managing a team of front desk agents, and ensuring all…
$45,000 - $48,000 a year
Quick Apply

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Assistant General Manager
Courtyard - Columbus Airport —Columbus, OH
Direct and coordinate activities across the front desk, housekeeping, reservations, guest service, security, and maintenance departments.
$45,000 - $55,000 a year
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General Manager
Courtyard - Columbus Airport —Columbus, OH
Oversee all hotel operations, including front desk, housekeeping, maintenance, and food and beverage (if applicable).
$75,000 - $90,000 a year
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SpringHill Suites Front Desk Supervisor

SpringHill Suites
Deadwood, SD

Quick Apply

Job Details

Full-time
$17.00 - $18.50 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Employee discount
Professional development assistance
Life insurance

Qualifications

Operations management
Sales
Night audit
Staff training
Multi-line phone systems

Full Job Description

Job Summary
As a Front Desk Supervisor, you will be the welcoming face and operational leader of our hospitality team, ensuring guests receive exceptional service from check-in to check-out. Your energetic leadership will drive guest satisfaction, streamline front desk operations, and uphold the highest standards of hospitality. This role offers an exciting opportunity to oversee daily guest interactions, manage front desk staff, and contribute to creating memorable experiences in a dynamic resort or hotel environment. Your passion for hospitality management and guest relations will be key to fostering a warm, efficient, and professional atmosphere.

Duties

Supervise and coordinate front desk activities to ensure smooth check-in and check-out processes
Lead and motivate front desk staff, providing training and support to enhance guest service skills
Handle guest inquiries, complaints, and special requests with enthusiasm and professionalism
Oversee reservation management, room assignments, and billing procedures accurately
Displays leadership in guest hospitality, exemplifies exceptional customer service, monitors guest satisfaction to identify areas of improvement.
Conduct night audits to verify daily financial transactions and ensure data integrity
Maintain effective phone etiquette while managing multi-line phone systems for seamless communication
Assist in managing guest relations by addressing concerns promptly and ensuring memorable stays
Ensure proactive, professional sales effort is consistently undertaken to maximize revenues.
Other duties may be assigned to meet business needs.

Skills

Proven experience in hospitality management or hotel operations with a focus on front desk functions
Strong customer service skills with a friendly, approachable demeanor
Knowledge of hotel management software and multi-line phone systems
Excellent communication skills, including phone etiquette and guest interaction techniques
Ability to lead a team, manage multiple priorities, and resolve issues efficiently
Familiarity with night audit procedures, guest services standards, and resort operations

Join us as a Front Desk Supervisor to lead with energy, deliver outstanding guest experiences, and be an integral part of our vibrant hospitality team!

Job Type: Full-time

Pay: $17.00 - $18.50 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Professional development assistance
Vision insurance

Work Location: In person

Quick Apply

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hotel front desk supervisor jobs in deadwood sd

SpringHill Suites Front Desk Supervisor

Hotel Front Desk

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