Top 616 Customer advocate Jobs in Dearborn, Mi

Customer Service Representative /Inside Sales
Galco Industrial Electronics —Madison Heights, MI
- $1 an hour
- Full-time
- Office
- High school diploma or GED
- Communication skills
Customer Success Specialist
Entyre Inc. —Detroit, MI
- $65,000 a year
- Full-time
- Spanish
- English
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Contact Center Advocate II - Radiology - Scheduling - Days
Henry Ford Health —Detroit, MI
- Day shift
- Clinic experience
- Mid-level
- Outpatient experience
- Health insurance
- Dental insurance
1d
Ward Secretary
Corewell Health —Dearborn, MI
- $18.48 - $21.12 an hour
- Part-time
- Current TB test
- Hospital
- Computer literacy
Client Advocate
greenpath, inc. —Detroit, MI
- $15.00 - $17.57 an hour
- Weekends as needed
- Remote
- Residential
- Organizational skills
- Typing
Quick Apply
Intake Assistant
Corewell Health —Dearborn, MI
- Full-time
- Hybrid work
- Research
- Mid-level
- High school diploma or GED
1d
Community Care Advocate
United Way —Detroit, MI
- $19.24 an hour
- Full-time
- Hybrid work
- Microsoft Outlook
- Computer literacy
- High school diploma or GED
- AD&D insurance
- Paid holidays
Quick Apply
7d
Call Center Specialist
EPIC Health System LLC —Southfield, MI
- Full-time
- Medical office experience
- HIPAA
- Mid-level
- AD&D insurance
- Paid holidays
Quick Apply
13d
Staffing Coordinator
Corewell Health —Dearborn, MI
- Full-time
- Customer service
- Mid-level
- High school diploma or GED
Ward Secretary AO
Corewell Health —Dearborn, MI
- $18.48 - $21.12 an hour
- Full-time
- Current TB test
- Hospital
- Computer literacy
Housing Advocate (FT Afternoon)
Neighborhood Service Organization —Detroit, MI
- Full-time
- Serving
- Ability to walk for extended periods
- Writing skills
Quick Apply
Housing Advocate Shift Lead (Day Shift)
Neighborhood Service Organization —Detroit, MI
- Full-time
- Ability to walk for extended periods
- Writing skills
- Mid-level
Quick Apply
Staff Scheduling Coordinator
Corewell Health —Southfield, MI
- Part-time
- Hybrid work
- Hospital
- Customer service
- Mid-level
Veterinary Receptionist / Client Ambassador 430
VETERINARY UNITED —Allen Park, MI
- $15 - $17 an hour
- High school diploma or GED
- Ability to lift 50 pounds
- Ability to sit for extended periods
Quick Apply
Patient Advocate - Department of Internal Medicine
Wayne State University —Detroit, MI
- Weekends as needed
- Background check
- Patient monitoring
- Writing skills
Workplace Health and Safety Specialist, Early Career – (2027) – East
Amazon.com Services LLC —Detroit, MI
- $25.19 - $30.09 an hour
- Weekends as needed
- Data analysis skills
- Ability to climb stairs
- Master's degree
- AD&D insurance
- Health insurance
9d
Barista
Corewell Health —Dearborn, MI
- From $15.02 an hour
- Part-time
- Hospital
- Computer literacy
- Basic math
Ward Secretary Cardiac Progressive Unit
Corewell Health —Dearborn, MI
- $18.48 - $21.12 an hour
- Part-time
- Current TB test
- Computer literacy
- Inpatient
Customer Care Coordinator
Michigan Humane —Detroit, MI
- Full-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Wellness program
- Paid parental leave
3d
Member Services Advocate
AAA Life Insurance Company —Livonia, MI
- Overtime
- Basic math
- Mid-level
- High school diploma or GED
- Life insurance

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customer advocate jobs near dearborn, mi

Customer Service Representative /Inside Sales

Galco Industrial Electronics -
Madison Heights, MI

Apply Now

Job Details

Full-time
$1 an hour

Qualifications

Phone communication
High school diploma or GED
Time-based sales targets
Activity sales targets
Customer support
CRM system proficiency
Client interaction via phone calls

Full Job Description

Galco Industrial Electronics, Inc., located in Madison Heights, Michigan, is a leading provider of industrial and commercial electrical and electronic controls, automation and motion products, repair, and engineering services. Galco serves commercial and industrial businesses, contractors, government agencies, institutions, and utilities across the country.

We are seeking a Customer Service Representative / Sales which will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. This is an hourly base with a commission (based on orders). The position is on-site at our Madison Heights office.

You are best suited to become a Galco CSR if you are genuinely excited to help customers. You are patient, empathetic, and passionately communicative. You love to talk and understand the value of good communication skills. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these our CSRs can gather that for feedback. Problem-solving and multi-tasking also comes naturally to our CSR’s. They are confident at troubleshooting and investigate if they don’t have enough information to answer customer questions or resolve complaints.

The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

Responsibilities

Manage large amounts of incoming phone calls
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication.
Provide accurate, valid and complete information by using the right methods/tools.
Meet personal/customer service team sales targets and call handling quotas.
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers

Requirements and skills

Proven customer support experience or experience as a Client Service Representative
Track record of over-achieving quota
Strong phone contact handling skills and active listening
Familiarity with CRM, P21 is a PLUS systems and practices.
Customer orientation and ability to adapt/respond to different types of characters.
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively.
Technical aptitude is a strong plus
High school diploma

Apply Now

Refine Your Search

customer advocate jobs in dearborn, mi

Customer Service Representative /Inside Sales

Customer Success Specialist

Contact Center Advocate II - Radiology - Scheduling - Days

Ward Secretary

Client Advocate

Intake Assistant

Community Care Advocate

Call Center Specialist

Staffing Coordinator

Ward Secretary AO

Housing Advocate (FT Afternoon)

Housing Advocate Shift Lead (Day Shift)

Staff Scheduling Coordinator

Veterinary Receptionist / Client Ambassador 430

Patient Advocate - Department of Internal Medicine

Workplace Health and Safety Specialist, Early Career – (2027) – East

Barista

Ward Secretary Cardiac Progressive Unit

Customer Care Coordinator

Member Services Advocate

I want to receive the latest job alert for customer advocate in dearborn, mi

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