Top 2162 Patient services manager Jobs in Decatur, Ga

Supervisor Patient Access Contact Centers; M-F 8-5pm, hybrid
Emory Healthcare —Atlanta, GA
- $33.96 - $41.38 an hour
- Full-time
- Mid-level
- Bachelor's degree
- Continuous improvement
- Wellness program
- Health insurance
Manager, Patient Access Contact Center - M-F 8-5pm, Hybrid
Emory Healthcare —Atlanta, GA
- $43.34 - $52.81 an hour
- Full-time
- Mid-level
- Master's degree
- Bachelor's degree
- Wellness program
- Health insurance
Coordinator, Patient Access Services
Emory Healthcare —Decatur, GA
- $24.12 - $29.39 an hour
- Full-time
- Management
- Hospital
- Mid-level
- Wellness program
- Health insurance
4d
Onboarding Specialist
Emory Healthcare —Atlanta, GA
- $26.60 - $32.41 an hour
- Full-time
- Background check
- Customer service
- Mid-level
- Wellness program
- Health insurance
5d
Supervisor Patient Access Contact Centers – Operator Services; M-F 11pm – 8am, hybrid – 3 days a week onsite
Emory Healthcare —Atlanta, GA
- $33.96 - $41.38 an hour
- Full-time
- Mid-level
- Bachelor's degree
- Continuous improvement
- Wellness program
- Health insurance
Manager, Patient Experience
Emory Healthcare —Atlanta, GA
- $43.34 - $52.81 an hour
- Full-time
- Management
- Hospital
- 5 years
- Wellness program
- Health insurance
Patient Services Representative (Medical Receptionist) - Decatur
Piedmont Urgent Care by Wellstreet —Decatur, GA
- 12 hour shift
- Urgent Care
- HIPAA
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
2h
Patient Services Representative (Medical Receptionist) - Decatur and Midtown
Piedmont Urgent Care by Wellstreet —Decatur, GA
- 12 hour shift
- Urgent Care
- HIPAA
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
2h
Front Desk
PEDIATRIC EAR NOSE & THROAT OF ATLANTA PC —Atlanta, GA
- $20 - $23 an hour
- Evenings as needed
- OSHA
- Computer literacy
- Basic math
Quick Apply
Onboarding Specialist (ETS) | Temporary
Emory Healthcare —Atlanta, GA
- $25.48 - $34.09 an hour
- Temporary
- Background check
- Customer service
- Mid-level
- Work from home
8d
Administrative Assistant, Exec
Emory Healthcare —Atlanta, GA
- $27.93 - $34.03 an hour
- Full-time
- 7 years
- Word processing
- Writing skills
- Wellness program
- Health insurance
Staffing Coordinator
Emory Healthcare —Decatur, GA
- $19.85 - $24.19 an hour
- Full-time
- Hospital
- Mid-level
- High school diploma or GED
Patient Enrollment Specialist - Contractor
Aviary —Atlanta, GA
- $20 - $22 an hour
- Full-time
- Remote
- Cardiology
- Entry level
- Under 1 year
Front Desk Receptionist
Summit Spine and Joint Centers —Decatur, GA
- Full-time
- Surgery
- Bachelor's degree
- Travel
Quick Apply
Patient Services Representative (Medical Receptionist) - Midtown
Piedmont Urgent Care by Wellstreet —Atlanta, GA
- 12 hour shift
- Urgent Care
- HIPAA
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
2h
Admissions Coordinator
Select Specialty Hospital - Midtown Atlanta —Atlanta, GA
- $22 - $31 an hour
- 8 hour shift
- Customer service
- Mid-level
- High school diploma or GED
- Dental insurance
- Paid time off
Quick Apply
6d
Patient Services Representative (Medical Receptionist)
Piedmont Urgent Care by Wellstreet —Atlanta, GA
- 12 hour shift
- Urgent Care
- HIPAA
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
5d
Associate Customer Success Management
Censis —Atlanta, GA
- $62,900 - $105,000 a year
- Surgery
- Mid-level
- Communication skills
Coord, Patient Accts -OP
Emory Healthcare —Atlanta, GA
- $24.12 - $29.39 an hour
- Full-time
- Management
- Writing skills
- Mid-level
Registration Associate
Children's Healthcare of Atlanta —Atlanta, GA
- Weekends as needed
- Microsoft Word
- Basic math
- Office
- On-the-job training
Quick Apply

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Supervisor Patient Access Contact Centers; M-F 8-5pm, hybrid

Emory Healthcare -
Atlanta, GA

Apply Now

Job Details

Full-time
$33.96 - $41.38 an hour

Benefits

Wellness program
Health insurance
Benefits from day one
Loan assistance

Qualifications

Coaching
Patient service
Continuous improvement
Mentoring
Team motivation (leadership skill)

Full Job Description

Overview:

Be inspired. Be valued. Belong.

At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide:

Comprehensive health benefits that start day 1
Student Loan Repayment Assistance & Reimbursement Programs
Family-focused benefits
Wellness incentives
Ongoing mentorship, development, leadership programs...and more

Onsite for in-person meetings and retreats up to 1x per week

Description:

RESPONSIBILITIES:

The Supervisor of Patient Access Contact Centers is responsible for overseeing the daily activities of contact center staff to ensure efficient, high-quality service to patients and providers.
This role provides direct supervision, coaching, and support to frontline team members, ensuring adherence to performance standards and operational procedures.
The Supervisor plays a key role in maintaining a positive team environment and supporting continuous improvement initiatives.

Primary Duties and Responsibilities:

Team Supervision & Support:

Supervise daily activities of contact center front line staff to ensure timely and accurate patient access services;
Provide real-time coaching, feedback, and support to staff;
Monitor attendance, schedule adherence, and productivity

Performance Monitoring:

Track individual and team performance metrics (e.g., call handling time, resolution rate, and patient satisfaction) and identify performance gaps and implement corrective actions

Training & Development:

Assist with onboarding and training new staff;
Support ongoing education and skill development for team members;
Promote a culture of accountability, empathy, and service excellence

Operational Execution:

Ensure compliance with standardized workflows and organizational policies;
Escalate operational issues and patient concerns to the Manager as needed;
Participate in process improvement initiatives and team huddles

Communication & Collaboration:

Relay updates, policy changes, and performance expectations clearly and consistently;
Collaborate with peers and leadership to ensure smooth operations

Travel:

None

Work Type:

Hybrid employee - splits time between working remotely and working in the office.

MINIMUM QUALIFICATIONS:

Education - Bachelor's degree in Healthcare Administration, Business or related field, combination of education and experience may be considered in lieu of degree
Experience - 2+ years of relevant experience

Knowledge, Skills, and Abilities (required):

Strong interpersonal and communication skills
Ability to coach and motivate team members
Familiarity with contact center systems and performance metrics
Detail oriented with strong organizational skills
Commitment to patient-centered service and continuous improvement

Preferred Qualifications:

Education - Bachelor's degree in Healthcare Administration, Business or related field
Experience - 4+ years' experience with at least 1 years in a management position

PHYSICAL REQUIREMENTS (Medium Max 25lbs): up to 25 lbs., 0-33% of the work day (occasionally) Lifting 25 lbs. max; Carrying of objects up to 25 lbs.; Occasional to frequent standing & walking, Occasional sitting, Close eye work (computers, typing, reading, writing), Physical demands may vary depending on assigned work area and work tasks.

ENVIRONMENTAL FACTORS: Factors affecting environmental conditions may vary depending on the assigned work area and tasks. Environmental exposures include but are not limited to: Blood-borne pathogen exposure, Bio-hazardous waste chemicals/gases/fumes/vapors, Communicable diseases, Electrical shock, Floor Surfaces, Hot/Cold Temperatures, Indoor/Outdoor conditions, Latex, Lighting, Patient care/handling injuries, Radiation, Shift work, Travel may be required. Use of personal protective equipment, including respirators, environmental conditions may vary depending on assigned work area and work tasks.

Apply Now

Refine Your Search

patient services manager jobs in decatur, ga

Supervisor Patient Access Contact Centers; M-F 8-5pm, hybrid

Manager, Patient Access Contact Center - M-F 8-5pm, Hybrid

Coordinator, Patient Access Services

Onboarding Specialist

Supervisor Patient Access Contact Centers – Operator Services; M-F 11pm – 8am, hybrid – 3 days a week onsite

Manager, Patient Experience

Patient Services Representative (Medical Receptionist) - Decatur

Patient Services Representative (Medical Receptionist) - Decatur and Midtown

Front Desk

Onboarding Specialist (ETS) | Temporary

Administrative Assistant, Exec

Staffing Coordinator

Patient Enrollment Specialist - Contractor

Front Desk Receptionist

Patient Services Representative (Medical Receptionist) - Midtown

Admissions Coordinator

Patient Services Representative (Medical Receptionist)

Associate Customer Success Management

Coord, Patient Accts -OP

Registration Associate

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