Top 178 Customer care specialist Jobs in Decatur Ga

Customer Experience Concierge - Centurion Lounge - ATL
American Express —Atlanta, GA
- $20.00 - $25.25 an hour
- Weekends as needed
- Hybrid work
- Travel
- US work authorization
- Fair chance
- Paid parental leave
- Health insurance
Customer Experience Associate (Multifamily Leasing)
Birge & Held Group LLC —Decatur, GA
- $47,840 - $52,000 a year
- 8 hour shift
- Organizational skills
- Communication skills
- Entry level
- Wellness program
- Paid parental leave
Quick Apply
Member & Provider Care Specialist
Oscar Health —Atlanta, GA
- $22 an hour
- Remote
- Spanish
- High school diploma or GED
- Bachelor's degree
- Paid parental leave
- Paid holidays
Quick Apply
Customer Experience Representative- Doraville, GA
Caesarstone —Atlanta, GA
- $23 - $29 an hour
- Overtime
- Inventory management
- Writing skills
- Mid-level
- AD&D insurance
- Paid holidays
Quick Apply
Customer Service Specialist
Alliance Spine and Pain Centers —Marietta, GA
- No weekends
- Remote
- 1 year
- Associate's degree
- Medical terminology
Quick Apply
Customer Experience Advocate (Remote, Insurance Tech Startup)
Jerry.ai —Atlanta, GA
- $19 - $21 an hour
- 8 hour shift
- Remote
- Sales
- Communication skills
- Entry level
- Paid parental leave
- Health insurance
Quick Apply
22h
Customer Service Specialist II
City Of Roswell —Roswell, GA
- $23.64 - $30.72 an hour
- Full-time
- Writing skills
- Research
- Mid-level
Quick Apply
Customer Support Representative
UP Entertainment —Atlanta, GA
- Hybrid work
- Microsoft Outlook
- Public speaking
- High school diploma or GED
Quick Apply
Customer Support Technician II
Planet DDS —Atlanta, GA
- $24 - $27 an hour
- Hybrid work
- Mid-level
- Office
- Bachelor's degree
- Health savings account
- AD&D insurance
Caregiver/Personal Care Specialist
Senior Helpers - Peachtree City —Decatur, GA
- Part-time
- Home Health
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Customer Care Specialist II - Core Support
AppFolio —Atlanta, GA
- $23.50 - $28.80 an hour
- Full-time
- Bachelor of Science
- Mid-level
- 3 years
12d
Customer Support Specialist
Sage —Lawrenceville, GA
- Hybrid work
- Mid-level
- Office
- Communication skills
- Paid parental leave
- Paid holidays
CSR
Deming Parker —Norcross, GA
- Urgently hiring
- Computer literacy
- Pass drug screening
- Criminal background check
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative I
Service Experts Heating & AC LLC —Duluth, GA
- Full-time
- Administrative experience
- High school diploma or GED
- 1 year
Quick Apply
10d
Office Administrator
Orkin —Roswell, GA
- $20 - $22 an hour
- Full-time
- Sales
- Computer literacy
- Office
- Employee stock purchase plan
- Paid holidays
Guest Care Specialist
Oak Dental Partners —Alpharetta, GA
- Full-time
- Remote
- Microsoft Outlook
- Sales
- HIPAA
- Paid holidays
- Health insurance
Quick Apply
3d
Customer Relations Specialist SED
Orkin —Atlanta, GA
- $17 - $20 an hour
- Full-time
- Sales
- Computer literacy
- Office
- Employee stock purchase plan
- Paid holidays
Patient Care Specialist 2 (Medical Assistant)
AIDS Healthcare Foundation —Atlanta, GA
- $22 - $23 an hour
- Mid-level
- Outpatient
- Health insurance
Quick Apply
Customer Experience Representative - ICS
J.B. Hunt —Atlanta, GA
- Full-time
- High school diploma or GED
- Bachelor's degree
- Business Administration
- Paid parental leave
- Paid holidays
Customer Experience Specialist, UK
Reserv —Atlanta, GA
- $0 a year
- Overtime
- Remote
- Google Workspace
- Mid-level
- Administrative experience
- Health insurance
- Dental insurance
Quick Apply

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Customer Experience Concierge - Centurion Lounge - ATL

American Express -
Atlanta, GA

Apply Now

Job Details

Full-time
$20.00 - $25.25 an hour

Benefits

Paid parental leave
Health insurance
Dental insurance
Parental leave
Vision insurance
Life insurance
Retirement plan

Qualifications

Guest reservation booking
Customer communication
Customer relationship building
In-person customer service
Customer engagement
Needs-based selling

Full Job Description

The role of the Member Service Professional (MSP) will be to deliver superior service to Card Members visiting the American Express Centurion Lounge, located in the ATL Airport. MSPs will be the face of American Express to our customers, acting as ambassadors of the brand. Working as a cohesive team, they will have the ability to excite our customers and deliver on the brand promise. A successful MSP within the Centurion Lounge will have a passion for delivering extraordinary service to our best Card Members, in a customer facing environment. Our MSPs are highly skilled and motivated, providing travel, card, concierge and lifestyle services to American Express Card Members. Acting as a consultant, our MSPs will tailor our products and services to assist Card Members with their immediate needs and deepening their relationship with American Express.

A successful candidate will possess the following qualifications:

Minimum of 1 year recent experience servicing premium customers
Airline, lounge or travel industry experience required, including reservation experience
Passion for servicing customers with proactive solutions
Exceptional communication skills, delighting the customer with every single interaction
The ability to listen to the customer’s needs, in turn offering confident recommendations, resulting in high satisfaction from the customer with the service they received
Must exhibit the utmost professionalism and maintain a positive attitude in all interactions
The ability to rely and collaborate with your colleagues is essential, as the lounge is a very active, fast-paced, team environment
Ability to make decisions quickly and effectively, when unanticipated situations may arise, putting the Card Members’ experience at the forefront of everything you do
Must be resourceful and capable of using the Internet effectively while providing assistance in a face to face customer environment
Ability to utilize and switch from multiple technology platforms with ease
Adapt to an ever changing environment and being resilient
Ability to work flexible shifts including nights, weekends, and holidays is essential

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers - Click to view the “ Know Your Rights ” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster.

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Refine Your Search

customer care specialist jobs in decatur ga

Customer Experience Concierge - Centurion Lounge - ATL

Customer Experience Associate (Multifamily Leasing)

Member & Provider Care Specialist

Customer Experience Representative- Doraville, GA

Customer Service Specialist

Customer Experience Advocate (Remote, Insurance Tech Startup)

Customer Service Specialist II

Customer Support Representative

Customer Support Technician II

Caregiver/Personal Care Specialist

Customer Care Specialist II - Core Support

Customer Support Specialist

CSR

Customer Service Representative I

Office Administrator

Guest Care Specialist

Customer Relations Specialist SED

Patient Care Specialist 2 (Medical Assistant)

Customer Experience Representative - ICS

Customer Experience Specialist, UK

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