Top 368 It support Jobs in Decatur Ga

Jr. Service Desk Analyst, Technician
DMI —Atlanta, GA
- $63,889.50 - $70,146.50 a year
- Full-time
- Office
- High school diploma or GED
- Entry level
- Disability insurance
- Health insurance
Desk Top Support Technician II (ATLDOT)
City of Atlanta, GA —Atlanta, GA
- $58,977.96 - $78,735.58 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
7d
Technology Services Help Desk Technician
Regions —Atlanta, GA
- $53,025.00 - $66,832.50 a year
- Overtime
- Research
- Mid-level
- Office
- Health savings account
- Health insurance
6d
End User Support (Desktop Technician)
AmeriSave Mortgage Corp. —Atlanta, GA
- $26 - $29 an hour
- Azure
- Inventory management
- 5 years
- Paid training
- Paid holidays
Quick Apply
6d
Mid-Level Service Desk Liaisons (SDLs)
DMI —Atlanta, GA
- $90,375 - $112,969 a year
- Full-time
- Bachelor of Science
- Mid-level
- Bachelor's degree
- Disability insurance
- Health insurance
IT Support Technician
Radancy —Atlanta, GA
- $50,000 - $57,000 a year
- Mid-level
- Office
- Windows
- Health insurance
- Dental insurance
IT Support Administrator
Marcura —Atlanta, GA
- $54,900 - $60,000 a year
- Full-time
- Hybrid work
- Mid-level
- Windows
- 3 years
- Disability insurance
- Health insurance
Quick Apply
Client Experience Specialist (East Coast)
OnPay —Atlanta, GA
- $24 - $25 an hour
- Remote
- QuickBooks
- 1 year
- Communication skills
- Paid holidays
- Disability insurance
IT Technician
Academy Of Scholars —Decatur, GA
- Full-time
- Background check
- Classroom
- Experience working with children
Quick Apply
Technical Support Specialist
Coreforce —Atlanta, GA
- $21 - $22 an hour
- Weekends as needed
- Hybrid work
- Mid-level
- Windows
- High school diploma or GED
- Health insurance
- Dental insurance
3d
Specialist, Technical Support Business
T-Mobile USA, Inc. —Atlanta, GA
- $20.62 - $37.20 an hour
- Full-time
- 18 years or older
- Mid-level
- Windows
- Paid parental leave
- AD&D insurance
6d
Help Desk Technician
Atlanta IT Services —Marietta, GA
- $50,000 - $60,000 a year
- Full-time
- Background check
- Mid-level
- Windows
- Health insurance
- Paid time off
Quick Apply
14d
Associate IT Technician
IntegriCom, Inc. —Suwanee, GA
- $19 - $24 an hour
- Full-time
- No experience needed
- In-person
- 1 year
- Health savings account
- Health insurance
Quick Apply
Mid-Level Service Desk Analyst, Technician
DMI —Atlanta, GA
- $60,000 - $72,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- Commercial
- Disability insurance
- Health insurance
IT Support Specialist
Nadia Care —Atlanta, GA
- $60,000 - $70,000 a year
- Multiple hires
- Remote
- Google Workspace
- Surgery
- HIPAA
- Paid holidays
- Disability insurance
Quick Apply
IT Support Technician I
LEARFIELD —Atlanta, GA
- Full-time
- Computer science
- Azure
- Computer Science
- Health savings account
- Paid holidays
6d
Mid-Level Deskside Support Specialist
DMI —Atlanta, GA
- $63,889.50 - $70,146.50 a year
- Full-time
- Mid-level
- High school diploma or GED
- Commercial
- Disability insurance
- Health insurance
Sr IT Support Specialist
Hermeus —Atlanta, GA
- $103,950 - $127,050 a year
- On call
- Computer science
- Computer Science
- Office
- Paid parental leave
- Paid holidays
Quick Apply
4d
Help Desk / Service Desk Analyst I -4P/663
4P Consulting Inc. —Atlanta, GA
- Full-time
- Office
- Analysis skills
- Communication skills
Quick Apply
Client Experience Specialist (Pacific Standard Time)
OnPay —Atlanta, GA
- $24 - $25 an hour
- Remote
- QuickBooks
- 1 year
- Communication skills
- Paid holidays
- Disability insurance

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it support jobs near decatur ga

Jr. Service Desk Analyst, Technician

DMI -
Atlanta, GA

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Job Details

Full-time
$63,889.50 - $70,146.50 a year

Benefits

Disability insurance
Health insurance
Tuition reimbursement
401(k) matching
Opportunities for advancement
Referral program
Pet insurance

Qualifications

High school diploma or GED
Desktop (troubleshooting support)

Full Job Description

About DMI:

DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efﬁcient, and cost-effective solutions that drive measurable results. Learn more at www.dminc.com

About the Opportunity:

DMI, LLC is seeking a Junior Service Desk Analyst, Technician to join us.

Duties and Responsibilities:

Assist CDC personnel with Level 1 IT support requests through ServiceNow, email, phone, and chat channels.
Conduct initial troubleshooting and analysis of reported IT issues, escalating unresolved incidents as necessary.
Document customer interactions, resolutions, and escalations accurately in ServiceNow.
Support remote troubleshooting efforts using approved remote access tools.
Verify ticket closure with customers to ensure satisfaction and service restoration before finalizing incidents.
Maintain professional communication standards and provide courteous support to all users.

Qualifications:

Education and Years of Experience:

High School Diploma
2+ Years of Experience in Deskside Support

Required and Desired Skills/Certifications:

ITIL Preferred

Min Citizenship Status Required: Must be a U.S. Citizen

Physical Requirements: No Physical requirement needed for this position.

Location: Atlanta, Georgia

Minimum Salary Rate: $63,889.50 Median Salary Rate: $70,146.50 Working at DMI:

DMI is a diverse, prosperous, and rewarding place to work. Our culture is shaped by five core values that guide how we work, grow, and succeed together:

Do What’s Right – We lead with honesty and integrity.
Own the Outcome – We take responsibility and deliver.
Deliver for Our Customers – We are relentless about delivering value.
Think Bold, Act Smart – We innovate with purpose.
Win Together – We collaborate and celebrate our success.

These values aren’t just ideals—they show up in how we support every part of your well-being:

Convenience/Concierge – Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier.
Development – Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive.
Financial – Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future.
Recognition – Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements.
Wellness – Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health.

DMI values employees for their talents and contributions, and we take pride in helping our customers achieve their goals. Because when we live our values, we all win together.

***************** No Agencies Please *****************

Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.

Apply Now

Refine Your Search

it support jobs in decatur ga

Jr. Service Desk Analyst, Technician

Desk Top Support Technician II (ATLDOT)

Technology Services Help Desk Technician

End User Support (Desktop Technician)

Mid-Level Service Desk Liaisons (SDLs)

IT Support Technician

IT Support Administrator

Client Experience Specialist (East Coast)

IT Technician

Technical Support Specialist

Specialist, Technical Support Business

Help Desk Technician

Associate IT Technician

Mid-Level Service Desk Analyst, Technician

IT Support Specialist

IT Support Technician I

Mid-Level Deskside Support Specialist

Sr IT Support Specialist

Help Desk / Service Desk Analyst I -4P/663

Client Experience Specialist (Pacific Standard Time)

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