Top 68 Service representative Jobs in Decorah, Ia

Customer Service Representative
Stanley Black & Decker —Decorah, IA
- $34,400 - $55,400 a year
- Full-time
- Hybrid work
- Mid-level
- 3 years
- High school diploma or GED
- Wellness program
- Employee stock purchase plan
Territory Sales Representative
Breakthrough Financial —Iowa
- $80,000 - $140,000 a year
- Online Application
- Background check
- High school diploma or GED
- Driver's License
- Flexible schedule
Quick Apply
Outside Sales Representative (No Sales Experience Necessary)
Platinum Supplemental Insurance —Waukon, IA
- Full-time
- No experience needed
- Entry level
- Under 1 year
- Paid training
Quick Apply
Territory Sales Representative
Brick House Agency Inc. —Iowa
- $70,000 - $120,000 a year
- Full-time
- High school diploma or GED
- Travel
- US work authorization
- Opportunities for advancement
- Flexible schedule
Quick Apply
Outside Sales Representative (Training Provided)
Platinum Supplemental Insurance —Waukon, IA
- Full-time
- No experience needed
- Entry level
- Under 1 year
- Paid training
Quick Apply
Outside Sales Representative
Platinum Supplemental Insurance —Iowa
- Full-time
- No experience needed
- Entry level
- Under 1 year
- Paid training
Quick Apply
Outside Sales Representative (No Sales Experience Necessary)
Platinum Supplemental Insurance —Iowa
- Full-time
- No experience needed
- Entry level
- Under 1 year
- Paid training
Quick Apply
B2B Sales Representative
Slice Merchant Services —Iowa
- $75,000 - $100,000 a year
- Full-time
- Bilingual
- Mid-level
- Reliable transportation
Quick Apply
Sales Representative
Dinges Fire Company —Decorah, IA
- Part-time
- Computer literacy
- Mid-level
- Computer skills
Quick Apply
Inside Sales Representative - Agriculture
Ziegler CAT —Postville, IA
- $74,200 - $111,300 a year
- Full-time
- Clean driving record
- Research
- Mid-level
- Paid parental leave
- Health savings account
Sales Representative (Ag & Construction)
Premiere Kubota —Waukon, IA
- Heavy equipment operation
- Mid-level
- CDL
- Disability insurance
- Health insurance
Quick Apply
Claims Representative II - Casualty
Indiana Farmers Insurance —United States
- Full-time
- Remote
- Mid-level
- 3 years
- Organizational skills
- Free parking
- Disability insurance
4d
Outside Sales Representative
POS Systems of Ohio —United States
- $79,231.30 - $91,422.01 a year
- Choose your own hours
- No experience needed
- Mid-level
- Business development
- Opportunities for advancement
- Flexible schedule
Quick Apply
3d
B2B Outside Sales Representative – Merchant Services
Swipe Pay —United States
- $71,743 - $100,000 a year
- Contract
- Background check
- Mid-level
- Business development
- Flexible schedule
Quick Apply
Case Strategist Sales Representative
Polston Tax Resolution & Accounting —United States
- $100,000 - $150,000 a year
- Full-time
- Remote
- CPA
- Mid-level
- Bachelor's degree
- Paid holidays
- Disability insurance
Quick Apply
Sales Representative
Paynada —United States
- $100,000 - $150,000 a year
- Full-time
- Mid-level
- Business development
- Commercial
- Fuel card
Quick Apply
2d

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The Woodland Eye Clinic —West Union, IA
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Cintas —Gahanna, OH
Have an active driver's license. Obtain a DOT medical certification. Comply with driving and vehicle regulations. Majority work a 4-Day workweek.
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Customer Service Representative

Stanley Black & Decker -
Decorah, IA

Apply Now

Job Details

Full-time
$34,400 - $55,400 a year

Benefits

Wellness program
Employee stock purchase plan
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Vision insurance
Employee discount
Life insurance

Qualifications

Phone communication
High school diploma or GED
Conflict management
Customer support
Technical Proficiency
Quality data entry
Client interaction via phone calls
Customer data entry

Full Job Description

Customer Service Representative – Hybrid

Decorah, IA, United States

Come build something that matters.

It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World™. Sound like you? Join our top-notch team of approximately 43,500 diverse and high-performing professionals globally who are making their mark on some of the world’s most beloved brands, including DEWALT®, BLACK+DECKER®, CRAFTSMAN®, STANLEY®, CUB CADET®, and HUSTLER®.

The Job:

As a Customer Service Representative, you’ll be part of our Engineered Fastening team working as a hybrid employee. You’ll get to:

Accept customer orders via various methods (phone, internet, email, fax).
Process orders, other transactions and various inquiries using an order ship and bill system.
Work closely with shipping/invoicing on customer orders.
Responds effectively to customer inquiries pertaining to their orders and subsequent shipments.
Analyzes customer order patterns/past product usage and pro-actively communicates with customer to ensure repeat orders are placed on time.
Initiates quotation requests.
Provide reliable information to both internal and external customers using PC and Internet software.
Assist with planning and resolution of delayed shipments.
Work with appropriate functional groups or team members to proactively eliminate errors and inefficiencies.
Manage and resolve customer complaints and escalate where necessary.
Entering new customers and/or customer changes into the order ship and bill system.
Ensure accuracy of pricing and delivery information.
Assists Customer Service Supervisor to meet departmental goals.

The Person:

You love to learn and grow and be acknowledged for your valuable contributions. You’re not intimidated by innovation. Wouldn’t it be great if you could do your job and do a world of good? In fact, you embrace it. You also have:

Minimum of three (3) years proven customer support experience is required.
High School Diploma required, associate or bachelor’s degree in business or related field is preferred.
Experience in providing customer service in a manufacturing environment preferred.
Familiarity with CRM systems and practices is preferred.
Experience working in customer portals a plus.
Technical aptitude and fastener experience a plus.
Essential skills and proficiencies needed to be successful in this role include: phone skills, listening skills, clear verbal and written communication, intermediate computer skills, keyboard/data entry skills, organization skills, strong interpersonal skills, time management, analytical skills, ability to work under pressure, conflict resolution, patience, professionalism, ability to multitask, positive attitude, ability to use positive language, adaptability, high energy, team player, and will to succeed.

The Details:

You’ll receive a competitive salary and a great benefits plan, including:

Medical, dental, life, vision, disability, 401(k), Employee Stock Purchase Plan, paid time off, and tuition reimbursement in addition to programs & benefits in support of your well-being.
Discounts on Stanley Black & Decker tools and other partner programs.

And More:

We want our company to be a place you’ll want to be – and stay. Being part of our team means you’ll get to:

Grow: Be part of our global company with 20+ brands to grow and develop your skills along multiple career paths.

Learn: Have access to a wealth of learning resources, including our digital learning portal.
Belong: Experience an awesome place to work, where we have mutual respect and a great appreciation for a wide range of perspectives and experiences.
Give Back: Help us continue to make positive changes locally and globally through volunteerism, giving back, and sustainable business practices.

What’s more, you’ll get that pride that comes from empowering makers, doers, protectors, and everyday heroes all over the world. We’re more than the #1 tools company. More than a driving force in outdoor power equipment. More than a global leader in industrial. We’re visionaries and innovators. As successful as we’ve been in the past, we have so much further to go. That’s where you come in. Join us!

This role is not eligible for visa sponsorship (H1B, OPT/CPT, TN etc).

#LI-NB1

#LI-Hybrid


The Salary range for this position is $34,400.00 - $55,400.00


This is the lowest to highest annual full-time salary range we would pay for this role at the time of this posting. The salary offered within the range may vary depending on multiple factors including job level, geographic location, job-related knowledge, skills, qualifications, experience and in compliance with local wage requirements. Please note that salary is only one component of total rewards at Stanley Black & Decker.
The salary range listed in this job posting reflects the range for the primary location specified. The salary range may vary for other locations.
The successful candidate may be eligible for annual merit increases.
Medical, dental, life, vision, disability,401(k), Employee Stock Purchase Plan, paid time off, and tuition reimbursement in addition to programs & benefits in support of your well-being.
Discounts on Stanley Black & Decker tool sand other partner programs.

We Don’t Just Build The World, We Build Innovative Technology Too.

Joining the Stanley Black & Decker team means working in an innovative, tech-driven and highly collaborative team environment supported by over 43,500 professionals in 60 countries across the globe. Here, you’ll get the unique chance to impact some of the world’s most iconic brands including STANLEY TOOLS, DEWALT, CRAFTSMAN, MAC TOOLS and Black + Decker. Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history. Come build with us and take your career to new heights.

Who We Are

We’re the World’s largest tool company. We’re industry visionaries. We’re solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state-of-the-art “smart factory” products and services provide greater quality to our customers & greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843, but that hasn't stopped us from evolving into a vibrant, diverse, global growth company.

What You’ll Also Get

Career Opportunity: Career paths aren’t linear here. Being part of our global company with 60+ brands gives you the chance to grow and develop your skills along multiple career paths.

Benefits & Perks

You’ll get a competitive salary and a comprehensive benefits plan that includes medical, dental, life, vision, wellness program, disability, retirement benefits, Employee Stock Purchase Plan, Paid Time Off, including paid vacation, holidays & personal days, and tuition reimbursement. And, of course, discounts on Stanley Black & Decker tools and products and well as discount programs for many other vendors and partners.

Learning & Development:
Our lifelong learning philosophy means you’ll have access to a wealth of state-of-the-art learning resources, including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities).

Diverse & Inclusive Culture:
We pride ourselves on being an awesome place to work. We respect and embrace differences because that’s how the best work gets done. You’ll find we like to have fun here, too.

Purpose-Driven Company:
You’ll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism, giving back and sustainable business practices.

EEO Statement:
All qualified applicants to Stanley Black & Decker are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran’s status or any other protected characteristic.

If you require reasonable accommodation to complete an application or access our website, please contact us at (860) 827-3923 or at [email protected] . Due to volume, we cannot respond to unrelated inquiries about the status of a completed application or resetting an account password.

Know Your Rights: Workplace discrimination is illegal (eeoc.gov)

Apply Now

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