Top 778 Customer experience coordinator Jobs in Dedham, Ma

Operations and Member Success Coordinator
Labshares —Newton, MA
- $55,000 - $65,000 a year
- Full-time
- Background check
- Inventory management
- No experience needed
- Health insurance
- 401(k)
Quick Apply
2d
Client Services Account Coordinator
DS Graphics | Universal Wilde —Canton, MA
- From $25 an hour
- Full-time
- Background check
- Customer service
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
Campus Administrator / Coordinator
iCode of Wellesley —Wellesley, MA
- From $40,000 a year
- Full-time
- Background check
- Computer literacy
- Experience working with children
- 401(k)
- Paid time off
Quick Apply
Staffing Coordinator
Delta-T Group Inc. —Needham, MA
- Microsoft Outlook
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
4d
Transportation Coordinator
NRT Bus, Inc. —Needham, MA
- $25 an hour
- 8 hour shift
- Clean driving record
- Microsoft Outlook
- Mid-level
- Flexible schedule
Quick Apply
Member Support Coordinator
Interwell Health —Boston, MA
- Remote
- Administrative experience
- SharePoint
- Communication skills
Quick Apply
Patient Care Coordinator
Specialty1 Partners —Norwood, MA
- $28 - $32 an hour
- Dental office
- Surgery
- High school diploma or GED
- Health savings account
- Disability insurance
Quick Apply
Customer Success Coordinator
Allego —Waltham, MA
- $57,000 - $73,000 a year
- Contract
- Hybrid work
- Google Workspace
- 1 year
- Entry level
- Paid parental leave
- AD&D insurance
Quick Apply
Scheduling Coordinator
HVAC Industries —Needham, MA
- Writing skills
- Office
- Organizational skills
- Paid training
- Fuel card
Client Coordinator
MES Solutions —Norwood, MA
- $17 - $19 an hour
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Medical office experience
- Health insurance
- Dental insurance
Quick Apply
Service Coordinator
Encore Fire Protection —Needham, MA
- $65,000 - $90,000 a year
- Full-time
- Mid-level
- Continuous improvement
- Experience equivalent to degree accepted
- Health insurance
- Dental insurance
Admissions Coordinator
Northeast Recovery —Quincy, MA
- $53,000 - $60,000 a year
- Full-time
- HIPAA
- Mid-level
- High school diploma or GED
Quick Apply
13d
Hospice Intake Coordinator
Hands and Hearts Hospice —Wellesley Hills, MA
- $65,000 - $85,000 a year
- Full-time
- Computer literacy
- Medical office experience
- Office
- Health insurance
- 401(k)
Quick Apply
2d
Customer Care Coordinator
Pulte Homes of New England LLC —Westborough, MA
- $32 - $36 an hour
- Overtime
- Computer literacy
- Mid-level
- High school diploma or GED
- Paid holidays
- Disability insurance
Facility Coordinator - Cannot be filled until on or after 7/1/2026
City of Newton —Newton, MA
- $62,791 - $84,382 a year
- Mid-level
- Office
- Residential
- Paid holidays
- Disability insurance
Customer Operations Coordinator
Spindrift —Newton, MA
- $55,000 - $60,000 a year
- Full-time
- Hybrid work
- Inventory management
- ERP systems
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
Administrative Coordinator
Tufts University —Boston, MA
- $27.85 - $38.50 an hour
- Hybrid work
- 5 years
- Mid-level
- High school diploma or GED
13d
Healthcare Customer Service Coordinator
IVI RMA North America —Waltham, MA
- $25 - $28 an hour
- Urgently hiring
- High school diploma or GED
- Analysis skills
- Organizational skills
- AD&D insurance
- Paid holidays
Quick Apply
Central Study Coordinator I
Care Access —Boston, MA
- $75,000 - $95,000 a year
- Remote
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- Paid holidays
4d
ADMINISTRATIVE COORDINATOR, Trustees Office
Boston University —Boston, MA
- Evenings as needed
- Customer service
- Mid-level
- Office

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Operations and Member Success Coordinator

Labshares
Newton, MA

Quick Apply

Job Details

Full-time
$55,000 - $65,000 a year
2 days ago

Benefits

Health insurance
401(k)
Paid time off

Qualifications

Customer communication
Bachelor's degree

Full Job Description

Operations & Member Success Coordinator

About Us
We are a leading and fast-growing provider of shared laboratory services located in the greater Boston area and serve as an essential partner to emerging biotech and life science companies. Our mission is to provide our members with a capital-efficient path to get their laboratory up and running and, as their science succeeds, to scale up at Labshares. Labshares provides a complete home for our members, offering cutting-edge lab facilities, world-class lab equipment and a wide array of back-end lab services. Learn more at www.labshares.com.

Position Description

The Operations & Member Success Coordinator is an important member of the Labshares team, providing administrative and operational support to the Chief of Staff and other departments across the organization. This role helps ensure the smooth day-to-day operation of our facilities while contributing to a positive experience for our members, vendors, and visitors.

The Operations & Member Success Coordinator will assist with a variety of administrative, member-facing, finance-related, and operational tasks that support the continued growth of Labshares. This position is ideal for an organized, detail-oriented professional who enjoys working with people, managing multiple priorities, and learning how a growing life sciences company operates.

This role is an outstanding opportunity for an early-career professional looking to build a career in business operations. Reporting directly to the Chief of Staff, the Coordinator will receive hands-on mentoring while gaining broad exposure to operations, finance, member success, facilities management, events, and cross-functional project coordination. As Labshares continues to grow, successful candidates will have the opportunity to take on increasing levels of responsibility and advance their careers within a fast-paced, entrepreneurial organization.

Position Responsibilities

Office and Facility Administration

· Greet visitors and assist with tours and member meetings

· Coordinate office supply and kitchen inventory management

· Manage recurring facility-related purchasing and vendor coordination

· Assist with facility-related administrative needs across Labshares locations

Member Success and Administrative Account Management

· Coordinate internal onboarding activities for new members and member companies across departments, including:

o Add new companies and members to various systems (email distributions, safety training, room scheduling, procurement, invoicing, etc.)

o Coordinate gym/bike waivers and parking passes across facilities

· Manage member offboarding processes and maintain accurate records

· Serve as a friendly, responsive point of contact for member administrative needs

Welcome members, guests, and visitors and help create an exceptional experience from arrival through departure
Identify opportunities to continually improve the member and guest experience

Finance and Billing Coordination

· Prepare monthly billing information and supporting documentation

o Coordinate with outsourced accounting firm and Chief of Staff for invoice processing

· Assist with PO creation, as needed, across departments

· Submit all company invoices and bills for payment approval

· Collect and maintain W-9s, tax-exempt documentation, and Certificates of Insurance for members and vendors

· Support resale reconciliation and monthly billing preparation

· Maintain accurate records and supporting documentation for finance-related processes

Operational, Vendor, and Administrative Coordination

· Assist the Chief of Staff in documentation and record keeping for all contracts

· Support execution of operational projects and process improvements

· Maintain organized operational records and reporting

Assist with the execution of member events, networking receptions, educational programs, and other company events

Expectations

· Highly organized with exceptional attention to detail

· Strong project coordination and follow-through

· Excellent written and verbal communication abilities

· A positive, energetic, and service-oriented attitude

· Outstanding interpersonal skills and a genuine enjoyment of working with people

· Resourceful, proactive, and eager to learn

· Comfortable managing multiple priorities in a fast-paced environment

· Willing to wear many hats and jump in wherever needed

· Proficiency Microsoft Office Suite, particularly Excel

· Customer-centric mindset with a commitment to delivering an exceptional member experience

Qualifications

· Full-time, on-site role. There is no opportunity for remote work.

· Bachelor’s degree or equivalent work experience preferred

· 1-3 years of experience in office coordination, administrative support, or operations role

· Strong organizational skills with excellent attention to detail

· Professional communication skills and a friendly, service-oriented demeanor

· Ability to manage multiple responsibilities in a fast-paced environment

· Proficiency with Microsoft Office and general business software

· Comfort working in a biotech or lab environment, although no prior experience is expected

Pay: $55,000.00 - $65,000.00 per year

Benefits:

401(k)
Health insurance
Paid time off

Education:

Bachelor's (Required)

Ability to Commute:

Newton, MA 02458 (Required)

Work Location: In person

Quick Apply

Refine Your Search

customer experience coordinator jobs in dedham, ma

Operations and Member Success Coordinator

Client Services Account Coordinator

Campus Administrator / Coordinator

Staffing Coordinator

Transportation Coordinator

Member Support Coordinator

Patient Care Coordinator

Customer Success Coordinator

Scheduling Coordinator

Client Coordinator

Service Coordinator

Admissions Coordinator

Hospice Intake Coordinator

Customer Care Coordinator

Facility Coordinator - Cannot be filled until on or after 7/1/2026

Customer Operations Coordinator

Administrative Coordinator

Healthcare Customer Service Coordinator

Central Study Coordinator I

ADMINISTRATIVE COORDINATOR, Trustees Office

I want to receive the latest job alert for customer experience coordinator in dedham, ma

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