Top 25 Help desk analyst Jobs in Deer Park, Tx

Jr. Analyst, Help Desk & Desktop Support
Freeport LNG —Houston, TX
- Full-time
- Microsoft Outlook
- Office
- Windows
1d
Helpdesk Analyst
McCorvey Sheet Metal —Houston, TX
- Extended hours
- Inventory management
- Mid-level
- Ability to lift 50 pounds
- Profit sharing
- Paid holidays
Quick Apply
Support Desk Specialist
XPERTECHS —Bellaire, TX
- $44,900 - $67,600 a year
- Weekends as needed
- Microsoft Outlook
- Mid-level
- Office
- Health insurance
- 401(k)
Quick Apply
Odyssey Help Desk Specialist (Tier-1)
Harris County —Houston, TX
- Full-time
- Background check
- Pass drug screening
- Mid-level
- Disability insurance
- Health insurance
Service Desk Analyst
National Trench Safety, Inc —Houston, TX
- Full-time
- Mid-level
- Office
- Windows
- Health savings account
- Paid holidays
Quick Apply
2d
Support Center Specialist
GAS Global Services —Houston, TX
- Weekends as needed
- Mid-level
- Experience equivalent to degree accepted
- 1 year
Quick Apply
Sr Applications Project Specialist- Epic Healthy Planet Certified- Kelsey-Seybold Clinic - Pearland Texas - Remote
Optum —Pearland, TX
- $91,700 - $163,700 a year
- Full-time
- Hybrid work
- Pass drug screening
- Office
- Master's degree
Quick Apply
Contingent Systems Analyst / IT Specialist
TechTrans International —Houston, TX
- Online Application
- Mid-level
- 3 years
- Analysis skills
Information Technology Business Analyst
Nexus Health Systems Ltd —Houston, TX
- Full-time
- Urgent Care
- HIPAA
- Research
Quick Apply
1d
Senior Support Center Specialist
GAS Global Services —Houston, TX
- Weekends as needed
- Computer science
- Computer Science
- 5 years
Quick Apply
Systems Analyst II (PACS): Kelsey-Seybold Clinic, Main Campus
Optum —Pearland, TX
- $72,800 - $130,000 a year
- Full-time
- Customer service
- Pass drug screening
- Mid-level
Quick Apply
Senior Support Analyst
EQT Corporation —Houston, TX
- Computer science
- Computer Science
- Research
SME - Miscrosoft Windows,Microsoft Servers RDS,Touch Services
HCLTech —Houston, TX
- From $116,000 a year
- Microsoft Outlook
- Mid-level
11d
IT Project Manager
TAS Energy Inc —Houston, TX
- Full-time
- Computer Science
- 5 years
- ERP systems
9d
Manager, Asset Management
Harris County —Houston, TX
- Full-time
- Pass drug screening
- Office
- Finance
- Disability insurance
- Health insurance
Analyst Principal – Functional SD
Westlake —Houston, TX
- Online Application
- Computer Science
- Office
- 3 years
Quick Apply
Senior Programmer Analyst
MedSoftec —Houston, TX
- 6 years
- Computer Science
- Master's degree
Contingent IT Lead / Project Manager
TechTrans International —Houston, TX
- Online Application
- Computer Science
- 5 years
- Bachelor's degree
Director of Power Market Intelligence
Genscape, Inc. —Houston, TX
- Full-time
- Recruiting
- Senior level
- 4 years
Quick Apply
2d
Python Engineer, Beacon – Gas, Power & Renewables Technology
Trafigura —Houston, TX
- Full-time
- Office
- Senior level
- 2 years

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help desk analyst jobs near deer park, tx

Jr. Analyst, Help Desk & Desktop Support

Freeport LNG -
Houston, TX

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Job Details

Full-time
1 day ago

Qualifications

Desktop computer repair
Mobile device support
Microsoft Outlook
Laptop (troubleshooting support)
In-person customer service
Equipment troubleshooting
Microsoft Exchange
Windows
Incident Escalation
Printer (troubleshooting support)
Computer hardware
Desktop (troubleshooting support)
Desktop applications
Telecommunication
IP networking
Customer support
Desktop administration
Escalation handling
Peripheral hardware support
Mobile devices

Full Job Description

Houston, TX, US
Posted On: 07/30/2026
Employment Type: Full Time
Job Class: Information & Tech

Job Summary

Provide timely, professional first-level support for user requests and technical issues. Assist with troubleshooting desktops, laptops, mobile devices, printers, applications, and common access issues under the guidance of senior team members. Support hardware preparation for new employees and contractors, maintain accurate service desk documentation, and contribute to knowledge base updates. This is a hands-on, junior-level position designed for an analyst with 1+ years of IT support experience who is developing technical skills in a team-oriented and client-centered environment.

Duties/Responsibilities

Use the IT service desk system to record, update, document, and track user requests, ensuring tickets are accurate, timely, and appropriately prioritized
Work across multiple locations to support a wide range of users
Collaborate with Help Desk & Desktop Support team members to provide backup support and learn standard troubleshooting procedures
Provide end-user support in person or remotely by phone, email, and remote support tools; assist with resolving common software, hardware, desktop, laptop, mobile device, and printer issues
Maintain expectations of support requestors around ETA, any impacts repairs may have and follow-up to ensure issue resolution
Escalate issues outside area of knowledge or authority to subject matter experts, or appropriate support teams
Assist in ensuring data backup and integrity
Help ensure that spare parts inventory is maintained at each FLNG site (HQ, plant) by complying with inventory control practices. Employ housekeeping practices to ensure that storage areas are tidy, accessible and items can be found with ease
Update logs of disposed hardware
Provide basic end-user guidance on systems, applications, security best practices, and company/IT policies to support productivity and compliance
Create and update basic troubleshooting documentation, knowledge articles, and Help Desk procedures as directed
Adhere to all IT policies

Essential Functions

Minimum Qualification/Work Experience

Minimum Qualifications and Experience
- Computer service or technical support experience (1+ year)
- Customer support or end-user support experience (1+ year)
- Basic enterprise support, service desk, or desktop support experience preferred
- Experience using an IT ticketing or help desk system preferred
Minimum two-year degree in Information Technology or two years of equivalent experience

Preferred
- Plant-site or industrial environment exposure
- CompTIA A+, Microsoft, or other entry-level IT certification
- Basic experience supporting Microsoft 365, Windows workstations, printers, and mobile devices

Required Knowledge/Skills/Abilities

Basic understanding of network and telecommunications concepts in an enterprise environment
Basic familiarity with Active Directory, Windows networking, and Windows operating systems
Exposure to software deployment, system imaging, or endpoint management tools such as SCCM preferred
Basic knowledge of TCP/IP, DNS, VPN, Microsoft 365, Exchange/Outlook, BitLocker, and remote support tools
Ability to follow documented procedures and escalate when additional support is needed
Developing troubleshooting and analytical skills with a willingness to learn new technologies
Basic application installation and troubleshooting experience for desktop and client applications
Familiarity with document management systems or OpenText Content Server end-user functions preferred
Ability to adapt to and adopt new techniques and technologies
Strong customer service skills and the ability to patiently and consistently interact with users at all levels of the organization
Effective written and verbal communication skills
Team-oriented approach with the ability to ask questions, learn from others, and support shared team goals
Ability to complete assigned tasks, follow up on open items, and meet agreed deadlines
Good time management and work prioritization skills

HSE Roles and Responsibilities

Support the policies, efforts, and programs of Freeport LNG Health, Safety and Environmental (HSE) Management System. Actively participate in the HSE Management System Policies. Ensure that HSE concerns are given priority in all activities completed within their area of responsibility. Implement routine inspections to ensure safe operating conditions.

Working Conditions and Physical Expectations

Environmental/Working Conditions:

Operates in a professional office environment within or outside of an industrial plant environment. Routinely uses standard office equipment such as computers, phones, photocopiers w/scanner and fax, and filing cabinets.

Physical Expectations:

The physical demands described here are representative of those that must be met by an incumbent to successfully perform the essential functions of this job. This is primarily a sedentary role; however, the incumbent must be able to stand and/or sit continuously to perform all essential job functions for a full shift.

Ability to lift up to 20 lbs. as required in order to lift files, boxes and office equipment as necessary.
Ability to lift files, open filing cabinets and bending, standing on a stool, or climbing as necessary to perform these functions.
While performing the duties of this role, the incumbent may be required to talk or hear.
The incumbent is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
Ability to drive to other Company work locations as required.
Ability to move throughout all areas of each office/site location and facilities

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Refine Your Search

help desk analyst jobs in deer park, tx

Jr. Analyst, Help Desk & Desktop Support

Helpdesk Analyst

Support Desk Specialist

Odyssey Help Desk Specialist (Tier-1)

Service Desk Analyst

Support Center Specialist

Sr Applications Project Specialist- Epic Healthy Planet Certified- Kelsey-Seybold Clinic - Pearland Texas - Remote

Contingent Systems Analyst / IT Specialist

Information Technology Business Analyst

Senior Support Center Specialist

Systems Analyst II (PACS): Kelsey-Seybold Clinic, Main Campus

Senior Support Analyst

SME - Miscrosoft Windows,Microsoft Servers RDS,Touch Services

IT Project Manager

Manager, Asset Management

Analyst Principal – Functional SD

Senior Programmer Analyst

Contingent IT Lead / Project Manager

Director of Power Market Intelligence

Python Engineer, Beacon – Gas, Power & Renewables Technology

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Job Summary

Duties/Responsibilities

Essential Functions

Minimum Qualification/Work Experience

Required Knowledge/Skills/Abilities

HSE Roles and Responsibilities

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