Top 71 It service manager Jobs in Deerfield, Il

Technical Service Specialist
Midco International —Chicago, IL
- $70,000 - $80,000 a year
- Full-time
- Mid-level
- Residential
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
Manager, IT Service Management
IDEX Service Corp. —Northbrook, IL
- $112,700 - $169,100 a year
- Online Application
- PMP
- 5 years
- Senior level
- Health insurance
- Paid time off
Manager, IT Applications - Business Applications
Endeavor Health —Skokie, IL
- $58.50 - $90.68 an hour
- Full-time
- Hybrid work
- Bachelor's degree
- Continuous improvement
- Recruiting
- Free parking
- Wellness program
IT Service Desk Manager
Tempus —Chicago, IL
- $95,000 - $150,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Bachelor's degree
- Health insurance
Help Desk Manager
Consumers Credit Union, Illinois —Lake Forest, IL
- $78,198 - $125,114 a year
- On call
- Hybrid work
- Computer Science
- Office
- 3 years
- Disability insurance
- Dental insurance
3d
Manager, IT Applications - Radiant
Endeavor Health —Arlington Heights, IL
- $58.50 - $90.68 an hour
- Full-time
- Hybrid work
- Office
- Bachelor's degree
- Mentoring
- Free parking
- Wellness program
IT Client Services Manager
Aldridge Electric —Libertyville, IL
- 5 years
- Office
- Supervising experience
- Disability insurance
- Health insurance
Director of IT Infrastructure & End User Services
Benesch Law —Chicago, IL
- $195,000 - $243,500 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Master's degree
- Work from home
Quick Apply
SERVICE DESK LEAD
City of Chicago —Chicago, IL
- $91,778 a year
- Monday to Friday
- Computer Science
- High school
- Office
13d
ServiceNow - ServiceNow IT Service Management (ITSM) Manager- Tech Cons - Open Location
EY —Chicago, IL
- Senior level
Manager, Clinical Applications
Endeavor Health —Arlington Heights, IL
- $58.50 - $90.68 an hour
- Full-time
- Hybrid work
- Bachelor's degree
- Recruiting
- Organizational skills
- Free parking
- Wellness program
ITSM Service Excellence Leader
Northern Trust Corp. —Chicago, IL
- $137,400 - $240,400 a year
- Full-time
- Mentoring
- US work authorization
- Senior level
- Health insurance
- Dental insurance
Sr Project Mgr Digital and Information Services
Hospital: Rush University Medical Center —Chicago, IL
- $50.68 - $75.51 an hour
- 8 hour shift
- 6 years
- Microsoft Outlook
- Hospital
ServiceNow - ServiceNow HR Service Delivery (HRSD) - Manager - Tech Cons- Open Location
EY —Chicago, IL
- Mid-level
ServiceNow -ServiceNow Enterprise Service Mgmt (ESM) - Manager - Tech Cons - Open Location
EY —Chicago, IL
- Senior level
IS Services & Support Manager
Turner Construction Company —Chicago, IL
- Computer Science
- Research
- Office
Sr Manager, Patient Services Business Design
AbbVie —Mettawa, IL
- $124,500 - $236,500 a year
- 8 hour shift
- Hybrid work
- Office
- Master's degree
- Analysis skills
- Paid holidays
- Health insurance
13d
Service Delivery Manager (SDM)
Capgemini Sogeti —Chicago, IL
- $103,879 - $242,400 a year
- Full-time
- Remote
- Computer Science
- Engineering
- 11+ years
- Paid holidays
- Disability insurance
Service Delivery Manager – Unified Communications & Video Conferencing
New Era Technology —Chicago, IL
- Remote
- 5 years
- Analysis skills
- Bachelor's degree
Quick Apply
8d
Cloud Service Delivery Manager
Northern Trust Corp. —Chicago, IL
- $137,400 - $233,600 a year
- Full-time
- Azure
- Computer Science
- 3 years
- Health insurance
- Dental insurance
6h

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it service manager jobs near deerfield, il

Technical Service Specialist

Midco International -
Chicago, IL

Quick Apply

Job Details

Full-time
$70,000 - $80,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching

Qualifications

Engineering equipment malfunctions diagnostics
Electro-mechanical components
Interpersonal skills
Field service
Electrical schematic reading and interpretation
HVAC/R
Industrial electrical systems
Technical support
Industrial equipment troubleshooting
Mechanical drawings
Troubleshooting electrical systems
Engineering Technology
Associate's degree
Mechanical troubleshooting
HVAC

Full Job Description

About Midco International

For over 85 years, Midco International has been a Chicago-based leader in combustion technology, designing and manufacturing power burners trusted by residential, commercial, and industrial customers around the world. Founded in 1940 and headquartered on Chicago's northwest side, we engineer durable, high-performance products built to last.

As an ISO 9001-certified manufacturer quality isn't just a standard for us. It's our foundation. Our in-house engineering team works closely with OEMs to develop customized combustion solutions from concept to production, and our interchangeable, modular designs reflect our commitment to flexibility and ease of service.

When you join Midco International, you become part of a close-knit team that takes pride in doing things right, with decades of expertise, a reputation built on trust, and products that keep the world running.

Position Summary: Serves as the primary point of contact for customer technical support inquiries related to Midco Combustion and EmberGlo Foodservice products. Provides remote troubleshooting, technical guidance, and customer support for electro-mechanical equipment, combustion systems, controls, and foodservice equipment. Coordinates service activities, escalates issues when necessary, and works closely with engineering, sales, and authorized service providers to ensure timely resolution of customer concerns.

Duties & Responsibilities:

Technical Support

Serve as the primary contact for inbound technical support requests.
Diagnose equipment, controls, wiring, and performance issues through phone, video, and remote support tools.
Guide customers and service technicians through troubleshooting and repair procedures.
Determine when issues can be resolved remotely versus requiring field service support.
Escalate complex technical issues to engineering, product specialists, or service partners as needed.
Maintain detailed records of customer interactions and service activities.

Customer Service

Respond to customer technical questions and support requests in a professional and timely manner.
Provide product operation, maintenance, and troubleshooting guidance.
Coordinate with authorized service providers and sales representatives to resolve customer concerns.
Identify opportunities for product improvements and communicate feedback to appropriate departments.
Maintain positive customer relationships through effective communication and follow-up.

Service Administration

Document service requests, troubleshooting activities, and resolutions within Pipedrive CRM system and other company systems.
Create and manage service incidents and work orders as required.
Ensure accurate tracking of service activities, callbacks, and follow-up actions.
Assist in developing technical documentation, troubleshooting resources, and customer support materials.
Participate in continuous improvement initiatives related to customer support and service processes.

Competencies:

Strong electro-mechanical troubleshooting skills.
Knowledge of industrial combustion systems and controls.
Ability to read and interpret electrical schematics, wiring diagrams, and technical drawings.
Excellent verbal and written communication skills.
Strong customer service and interpersonal skills.
Ability to manage multiple priorities in a fast-paced environment.
Effective problem-solving and analytical skills.
Proficiency with Microsoft Office and CRM/service management software.
Ability to work independently and exercise sound judgment.

Required education and experience:

Associate degree in Electrical Technology, HVAC/R Technology, Industrial Maintenance, Mechanical Engineering Technology, or related field required.
Bachelor's degree in a related technical field preferred.
Minimum of 3 years of technical support, field service, industrial service, or related experience.
Experience troubleshooting electro-mechanical equipment in at least one of the following: Industrial combustion, commercial HVAC, commercial foodservice equipment or process heating required.
Experience in both combustion/industrial and commercial foodservice industries is strongly preferred.
Experience reading electrical schematics and technical drawings required.
Experience with industrial controls, PLCs, combustion systems, HVAC, food service equipment, or related technologies preferred.
Equivalent combination of education and experience may be considered.

Pay: $70,000.00 - $80,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Application Question(s):

Do you possess an Associate Degree or higher in Electrical Technology, Industrial Maintenance, Mechanical Engineering, or other related field?
Do you have experience reading electrical schematics and technical drawings?

Experience:

Technical Service/Technical Support: 3 years (Required)
Combustion Systems: 1 year (Required)

Ability to Commute:

Chicago, IL 60646 (Required)

Work Location: In person

Quick Apply

Refine Your Search

it service manager jobs in deerfield, il

Technical Service Specialist

Manager, IT Service Management

Manager, IT Applications - Business Applications

IT Service Desk Manager

Help Desk Manager

Manager, IT Applications - Radiant

IT Client Services Manager

Director of IT Infrastructure & End User Services

SERVICE DESK LEAD

ServiceNow - ServiceNow IT Service Management (ITSM) Manager- Tech Cons - Open Location

Manager, Clinical Applications

ITSM Service Excellence Leader

Sr Project Mgr Digital and Information Services

ServiceNow - ServiceNow HR Service Delivery (HRSD) - Manager - Tech Cons- Open Location

ServiceNow -ServiceNow Enterprise Service Mgmt (ESM) - Manager - Tech Cons - Open Location

IS Services & Support Manager

Sr Manager, Patient Services Business Design

Service Delivery Manager (SDM)

Service Delivery Manager – Unified Communications & Video Conferencing

Cloud Service Delivery Manager

I want to receive the latest job alert for it service manager in deerfield, il

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