Job Summary
Launch your career by helping thousands of team members learn, grow, and succeed.
Are you passionate about learning, problem-solving, and making an impact? As a Learning Experience Specialist, you'll partner with business leaders to design engaging learning experiences that help employees build skills and perform at their best. This is an exciting opportunity to gain hands-on experience in learning and development, project management, data analysis, and enterprise-wide training initiatives.
In this role, you'll support the development, maintenance, and evaluation of learning solutions across retail operations, pharmacy, merchandising, and compliance. You'll work with experienced learning professionals, collaborate with cross-functional partners, and contribute to programs that drive business performance and employee growth.
What You'll Do
- Contribute to the development of innovative learning experiences using a variety of instructional methods, technologies, and modalities.
- Partner with business leaders, subject matter experts, and fellow learning professionals to identify learning needs and recommend effective solutions.
- Analyze learning data and feedback to identify opportunities for continuous improvement and impact.
- Support the delivery of compliance and required training programs, ensuring content remains current, accurate, and aligned to business requirements.
- Help maintain training content, resources, and learning systems to ensure accuracy and relevance.
- Coordinate updates, content reviews, and governance processes to ensure high-quality learning experiences across the portfolio.
What You'll Gain
- Exposure to enterprise learning strategy and instructional design.
- Experience working with business leaders and cross-functional teams.
- Opportunities to build skills in project management, data analysis, and learning technologies.
- Mentorship from experienced learning and development professionals.
- A chance to make a meaningful impact on the growth and success of employees across the organization.
Who You Are
- Curious, proactive, and eager to learn.
- Organized and able to manage multiple priorities.
- Strong communicator with a collaborative mindset.
- Interested in learning and development, training, education, HR, organizational development, or business operations.
- Comfortable using technology and analyzing information to support decisions.
If you're looking for a role where you can develop valuable business skills, collaborate with talented professionals, and help shape the employee experience, we'd love to hear from you.
Job Responsibilities
- Develops, writes and edits deliverables for learning initiatives, leverages learning design. Ensures high-quality content deliverables through editing and quality assurance procedures.
- Develops, analyzes, and designs a variety of learning materials and approach for target audience (e.g., facilitated and non-facilitated interactions).
- Scopes and designs innovative learning experiences in alignment with customers’ needs.
- Collaborates cross-functionally with subject matter experts on learning solutions & experiences.
- Plans and tracks more complex learning projects to successful and timely completion, measures and reports results.
- Identifies issues, diagnoses problems, researches best practices and generates alternatives to drive continuous improvement of learning programs.
- Manages complex internal and external learning & development content, collects and refines relevant content to be leveraged in learning interventions to ensure that such content meets instructional objectives.
- Acts as content moderator for learning communities, ensuring participants are engaged and that communities meet defined learning objectives.
- Designs, develops, and implements leadership development and functional learning solutions. Delivers customized training and team/organizational effectiveness solutions based on business requests.
- Consults with senior leaders to identify business requirements and solutions to knowledge gaps.
- Works collaboratively across organization to ensure flexible and relevant learning solutions, and determines the most cost-effective practices, that provide clear value-add to assigned client organization(s).
- Recommends and designs means to measure the effectiveness of learning initiatives, evaluates and interprets the results.
- Analyzes the usability of new systems, improves interface, system design and task flow.
About Walgreens
Founded in 1901, Walgreens (www.walgreens.com) proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.
Basic Qualifications
Bachelor’s Degree and at least 1 years of experience in Learning Content, Instructional Design, or Organizational Development or High School/GED and at least 4 years of experience in Learning Content, Instructional Design, or Organizational Development.
- At least 1 year experience in curriculum development and designing training and/or organizational effectiveness solutions.
- Experience with performance and process improvement methodologies.
- Experience using time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates.
- Experience developing presentations to various audience levels within an organization.
- Experience establishing & maintaining relationships with individuals at all levels of the organization, internally and externally.
- Demonstrated ability to creatively solve problems.
- Intermediate level experience with Microsoft Word, Microsoft Excel, and Microsoft PowerPoint.
- Willing to travel up to 10% of the time for business purposes (within state and out of state).
Preferred Qualifications
- Bachelor's Degree in a related field such as Human Resources or organizational development.
- Experience working with web, multimedia tools and learning technologies, such as Captivate, Articulate Storyline, Dreamweaver, HTML, LMS, Mobile Learning, Learning Management Systems and, Adobe Creative Suite products.
- Experience with project management (for example: planning, organizing, and managing resources to bring about the successful completion of specific project goals and objectives).
- Experience in retail/healthcare and compliance training.
- Facilitating working sessions to gather requirements.
- Experience conducting research and root cause analysis.
- Experience with various written means of communication (e.g., storytelling, creating credible, relevant copy, etc.)
We will consider employment of qualified applicants with arrest and conviction records.
The Salary below is being provided to promote pay transparency and equal employment opportunities at Walgreens. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
Salary Range: $71400 - $114300 / Salaried
